| 1 | 0 | 3 | 4 | 3 | 4 |
2016 Mercedes-Benz C-Class repairs by problem area
Engine (16%)
Transmission and Drivetrain (11%)
Brakes and Traction Control (2%)
Suspension and Steering (16%)
Electrical and Air Conditioning (32%)
Paint, Rust, Leaks, Rattles, and Trim (20%)
Other (2%)
Chart based on 44 repairs.
2016 Mercedes-Benz C-Class repair cost distribution
$2500+ (4%)
$1000 - $2499 (4%)
$500 - $999 (7%)
$100 - $499 (4%)
< $100 (81%)
Chart based on 27 repair trips. The repair cost chart excludes repairs made under warranty, do-it-yourself repairs, and repair trips that include maintenance.
2016 Mercedes-Benz C-Class 4dr Sedan
turbocharged 503hp 4.0L V8 7-speed shiftable automatic RWD
| Mercedes-Benz C-Class in Hawaii, United States Oct 2015 - Oct 2017 | |||
| Mar 20164000 mi | Steering column had to be replaced. Steering column adjustment motor failed, Dealer also found "other" problems in steering column. Cabin panels rattles creaks "excessively" according to tech. From Dash, door, A pillar , Instrument guage cluster cowl, middle control stack. Repairs were done dealer said it would be a work in progress. Most noises is better but some remain | ||
| Jun 20168000 mi | COMAND Display is rattling. Various cab rattles. COMAND DIsplay still rattels others have subsided | ||
| Jul 201720000 mi | The vehicle is still in the shop and they have not been able to figure out the cause of the pull in the suspension nor the metallic ticking noise in the suspension when driving or turning. Update: The suspension was repaired. Suspension had numerous issues root cause was a failed wheel bearing caused numerous items to fail. Various Rattles noises on inside of cab. Update: rear deck is rattling again. Rocker panel trim passenger side falling off Smell from A/C. Got worse. | ||
| Mercedes-Benz C-Class in New York, United States Nov 2016 - Dec 2020 | |||
| Dec 20171000 miUS $480 | faulty battery . battery was replaced. replaced rear trunk spoiler. TSB on relays in fuse box in trunk. check to make sure relays are mounted and secured correctly. | ||
| Mercedes-Benz C-Class in Texas, United States Nov 2015 - May 2019 | |||
| Jun 201822000 mi | Recall for faulty ignition coils | ||
2016 Mercedes-Benz C-Class 4dr Sedan
turbocharged 362hp 3.0L V6 7-speed shiftable automatic AWD
| Mercedes-Benz C-Class in New York, United States Mar 2016 - Apr 2020 | |||
| Nov 20178000 mi | Panoramic Sunroof was rattling. Repaired under warranty. | ||
| Mercedes-Benz C-Class in Ontario, Canada May 2016 - Jun 2024 | |||
| Jun 20179300 mi | Jerking when starting from a stop. Dealer updated transmission software. | ||
| Jun 202448180 miC $8000 | AC condenser and compressor replacement, system recharge failed thermostst replaced | ||
| Mercedes-Benz C-Class in New Jersey, United States Jun 2016 - Dec 2019 | |||
| Jun 201723000 mi | Exhaust sensor replaced | ||
| Dec 201727000 mi | Recall on fuse having to get added to prevent a fire Transmission shifted poorly in low gears | ||
| Apr 201829000 mi | Mbrace system stopped working. Had to be reprogrammed. | ||
| Mercedes-Benz C-Class in New York, United States Apr 2016 - Jan 2020 | |||
| Dec 20169000 mi | Oil leak with transaxle | ||
2016 Mercedes-Benz C-Class 4dr Sedan
turbocharged 241hp 2.0L I4 7-speed shiftable automatic RWD
| Mercedes-Benz C-Class in Nevada, United States Jun 2016 - Jun 2018 | |||
| Dec 201713000 miUS $1500 | Worn suspension parts, ones that should not have worn in so few miles | ||
| Mercedes-Benz C-Class in California, United States May 2016 - Jun 2018 | |||
| Mar 201830000 mi | 2nd time we had to replace the front rotors and pads within 30,000 miles. Both times replaced under factory or parts warranty. | ||
| Mercedes-Benz C-Class in Florida, United States Nov 2015 - Jun 2022 | |||
| Dec 20152000 mi | Check engine light on. Code set for Evap Purge Solenoid. Code could not be duplicated. Erased code. | ||
| Oct 201818039 mi | Drivers window would not stay closed. | ||
| Mercedes-Benz C-Class in Tennessee, United States Nov 2016 - Feb 2020 | |||
| Apr 201714000 mi | Went for several issues- wind noise drivers side, recall electrical. No repairs made as parts had to be ordered. LED light out in outside door handle. | ||
| Jul 201828000 mi | Auxiliary battery malfunction. | ||
| Mercedes-Benz C-Class in California, United States Nov 2015 - Jun 2018 | |||
| Apr 20162300 mi | Glove box rattled constantly - entire assembly replaced. | ||
| Nov 20168700 mi | Right rear Airmatic shock valve failure. Ride height maintained, but shock locked into extremely firm setting. | ||
| Jan 201710700 mi | Rear LED door handle light burned out - replaced. | ||
| Mar 201712000 mi | Airmatic system failed, stopped responding to mode adjustments and locked into extremely firm setting. Main control system replaced. | ||
| May 201714000 mi | Fourth Airmatic failure. Entire system disassembled and analyzed. Discovered bent/damaged connectors leading to main Airmatic Control Module, believed to have been the result of manufacturing problem. Connectors replaced. | ||
| Dec 201718000 mi | Fuel line leading to high pressure fuel pump split, causing fuel to slowly seep into the engine bay and resulting in a strong smell of gasoline. | ||
| Jun 201823000 mi | Center console trim cracked/tore - replaced under warranty. | ||
| Mercedes-Benz C-Class in California, United States Jan 2016 - Jun 2018 | |||
| Jul 201712000 mi | Trunk lid drive detached from body | ||
2016 Mercedes-Benz C-Class 4dr Sedan
turbocharged 241hp 2.0L I4 7-speed shiftable automatic AWD
| Mercedes-Benz C-Class in New Hampshire, United States Dec 2020 - Jun 2022 | |||
| May 2022101000 miUS $780 | Left and right front lower ball joints. | ||
| Mercedes-Benz C-Class in Connecticut, United States Jun 2021 - Jun 2022 | |||
| Oct 202159000 mi | Front left ball joint was squeaking and the entire control arm has to be replaced due to the design. | ||
| Mercedes-Benz C-Class in Pennsylvania, United States Apr 2017 - Jun 2018 | |||
| May 201710000 mi | MB is going semi-autonomous - repairs don't necessarily fit into standard categories - and in fact crosses over several systems. Seriously need to consider a new category - this is the future and it's problematic. 360 degree camera control was replaced (but improperly aligned). It interact with Lane Keeping Assist, Steering Assist, Braking and I have no idea what else . Driver assist systems quit when this fails Another increasingly common system that's difficult to classify. The Eco Start/Stop system quit working as designed. It has essentially working backwards, functioning when unexpected, not functioning when anticipated. Dealer couldn't find issue, so said it was fine. Hasn't worked once in two months - even though all known parameters have been met - engine at operating temp, passenger compartment st set temps, fully charged (hopefully after 100+ miles) but no longer working. Dealer seems beyond their depth with these systems so to save frustration I've decided to just pretend I don't have the features | ||
| Nov 201714000 mi | Another attempt to repair the Steering Assist function of the Distronic Cruise Control, and Start Stop. Dealer assured me not that all was well, but that it was good as it was going to get. Left dealer, engaged the Steering Assist, and cruised right off the side of the road. Appearently self driving is farther off than we might think. With lowered expectations I bought a second Mercedes, but didn't go for the Distronic System, a must have option if it worked. That problem solved, the new car convinces me that the start/stop on the 2016 simply doesn't work, hasn't worked in months, while the new car hasn't missed a day yet. M-B gets it in their mind that something works fine there's nothing a customer can say or do to change their mind. | ||
| Mercedes-Benz C-Class in Ontario, Canada Jul 2015 - Jun 2022 | |||
| Aug 20167440 mi | Periodic rough shifting between 2nd and 3rd and sometimes 3rd to 4th. Couldn't be reproduced by technicians. | ||
| Oct 20169080 mi | Rough shifting from 2nd to 3rd and sometimes 3rd to 4th. Tested with sr tech. Noted it is a bit rough. Updated transmission software. Much better since software update. | ||
| Sep 202139680 mi | Along with routine oil and filter, I reported that the auto engine stop/start (at stops) was not functioning. The engine ALWAYS remains on (it used to turn off at red lights). The mechanic looked but couldn't find anything wrong, although he said that for this function to work, everything has to be just right. I decided to let it go... the car just stays running at red lights. | ||
| Apr 202243400 miC $585 | Error message read "Stop Car, leave engine running". That didn't help, so took car to dealer. Testing showed starter battery needed replacement. After that was done Start-Stop (previously reported) started working again. | ||
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