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Mazda CX-5 in Luxembourg Mar 2018 - Apr 2018 | |||
Apr 201821080 mi€100 | Pads were replaced. Noise when braking. |
Mazda CX-5 in Ontario, Canada Jul 2017 - Jun 2018 | |||
Apr 20188501 miC $646 | Windshield replacement |
turbocharged 148hp 2.2L I4 Diesel 6-speed shiftable automatic AWD
Mazda CX-5 in Victoria, Australia Jan 2016 - Jun 2022 | |||
Jan 202280600 mi | Replaced the EGR valve but the engine light is still on. Repairer intends to clean manifold due to build up. | ||
Jun 202285560 miA $553 | Replace oil switch |
184-horsepower 2.5L I4 6-speed shiftable automatic FWD
Mazda CX-5 in Florida, United States Nov 2015 - Dec 2018 | |||
Dec 201724600 miUS $150 | Emblem bracket was ordered for replacement due to one tab being broke off by garage door. Emblem itself if fine and will be placed back into new bracket. Wife's car and parked a skosh close to front of garage. She was trying to make room for me to haul my bowling balls to my car. I wasn't going bowling during the holidays. So it goes. |
Mazda CX-5 in Texas, United States Mar 2016 - Nov 2021 | |||
Apr 201825000 miUS $110 | OEM battery died at 2 years and replaced with a much higher aftermarket CCA battery. My other 2016 Mazda's battery is registering low too so the low CCA OEM batteries seem to be very low quality. |
Mazda CX-5 in Oklahoma, United States Dec 2016 - Jan 2024 | |||
Jun 202027330 miUS $100 | Belt tensioner leaking fluid |
Mazda CX-5 in Ohio, United States Mar 2015 - Jun 2018 | |||
May 201889000 miUS $1200 | I opted NOT to have the work done. LED DTR on drivers side went bad. Dealer quoted $1,200 to fix. Opted to buy a new 2018 Mazda with Costco pricing! |
Mazda CX-5 in New York, United States Apr 2017 - Nov 2021 | |||
Nov 202036000 mi | New brakes and rotors needed |
Mazda CX-5 in Arkansas, United States May 2017 - Dec 2018 | |||
Jun 2017300 mi | The optional navigation system did not work. Dealer installed SD chip with Navigation was not installed correctly. |
Mazda CX-5 in Florida, United States Sep 2015 - Jun 2022 | |||
Sep 201815200 miUS $100 | Real time mpg reading was broken. The readings were jumping around randomly. Dealer did something to fix it, not sure if anything was replaced or not. | ||
Sep 201918000 miUS $440 | replace belt tensioner | ||
Jun 202020000 miUS $600 | Replaced tires | ||
Jul 202122500 miUS $45 | battery dead. replaced under warranty. |
Mazda CX-5 in Ohio, United States Feb 2016 - Jun 2022 | |||
Jul 201720088 mi | Recall for rear hatch gas shocks. Corrosion problem with inital set |
Mazda CX-5 in Texas, United States Apr 2015 - Jun 2018 | |||
Oct 201615000 mi | Brought the car in for 15k mile service. I also asked them to check the transmission because I was having intermittent issues, where going from Reverse to Drive introduced some sort of delay even when the gas pedal is pressed. I could not reproduce the issue every time I try to, but apparently the dealership was able to. They said their tech traced it to an internal transmission problem and they replaced the transmission under warranty. | ||
Dec 201725000 mi | LED headlights had some sort of staining or residue on them that could not be cleaned. headlights were replaced under warranty. | ||
Jan 201825500 mi | The center armrest latch broke. So the armrest wouldn't stay closed until it was repaired. |
Mazda CX-5 in Florida, United States Jan 2016 - Sep 2018 | |||
Jun 201721000 mi | Driver side door was squeeking and bolts needed to be tightened. I love this car! |
Mazda CX-5 in Ontario, Canada Aug 2017 - May 2018 | |||
Jun 201714880 mi | Repaired loose drivers seat. Replaced the rails on which the seat move, for and aft. |
Mazda CX-5 in California, United States Apr 2017 - Jun 2022 | |||
Jul 201713000 mi | The leather cowling are the dashboard display was peeling and had to be replaced. |
Mazda CX-5 in Florida, United States Jun 2015 - May 2017 | |||
Aug 2015 | Left entire springs, strut and assembly replace due to a squeaky noise when braking Sunroof leak along the seam. Driver side rear quarter panel had a mark on the clear oat from the plastic applied to protect it during transport. |
Mazda CX-5 in Texas, United States Sep 2015 - Jan 2022 | |||
Dec 20151000 mi | Found that the passenger side rear reflector (in bumper) was not secured into bumper properly. It would push in when touched. Dealer attempted to secure it, but couldn't, so entire new bumper assemply was ordered, painted,and installed. | ||
Jul 20165200 mi | The leather drivers seat cover was replaced as it would not properly fasten at the bottom front lip. The newly replaced seat cover now has the same issue. Repair tech damaged door sill paint upon reinstalling seat. |
Mazda CX-5 in California, United States Feb 2017 - Jun 2018 | |||
Jul 20173000 miUS $1200 | ground issue |
Mazda CX-5 in California, United States Nov 2016 - Feb 2022 | |||
Jun 20175400 mi | Rattle from left rear windshield area. This has been fixed. Rattle from right dashboard area when driving on pavement that is less than very smooth. This has been fixed. Rattle/vibration from left dash area above the steering column/left corner when driving on less than smooth pavement. Prominent when coming to rolling stop. Took car home after attempted fix from the dealership. Dealer removed left side speaker cover, road tested. noise still there. Removed the wiper and cowl and tested without cowl found noise is gone. Dealer put foam tape on all contact and put the cowl back and found noise gone. Put foam tape on cowl contact with windshield and road tested and found noise gone. Took the car home and the problem has not been resolved. Rattle and vibration is still occurring just as before the repair/correction. Will be returning the car for more diagnosis. | ||
Aug 202142000 mi | Belt tensioner leaking. Repair recommended. Repair not done yet. |
Mazda CX-5 in Pennsylvania, United States Apr 2015 - Sep 2016 | |||
Nov 20158000 mi | Squeak coming from front end, generally when braking at low speed. Noise has not gone away from two separate dealer visits. | ||
Sep 201616000 mi | Squeak in front end diminished on its own but never went away. We still heard the squeak 50 percent of the time. |
Mazda CX-5 in Florida, United States Jun 2015 - Jun 2022 | |||
Oct 202145754 mi | Left headlight began to fail. Once brought in for repair, it was discovered that there was an active RECALL and both headlights were replaced free of charge. |
Mazda CX-5 in North Carolina, United States Apr 2017 - Jun 2022 | |||
Apr 20189150 mi | A trim piece on the lift gate showed signs of melting. It was explained that it is possible that it parked outside, any concentration of heat directed from building windows can cause the situation. Mazda will not replace for free. I was expected to pay for a replacement trim piece. |
Mazda CX-5 in Ontario, Canada Jul 2015 - Jun 2021 | |||
Jan 201610060 mi | The in dash GPS system would not respond correctly to voice commands, was missing street info and periodically would go blank. Resetting the GPS did not help. Dealer advised a map update but this has not resolved the problem. Issue ongoing. |
Mazda CX-5 in Ohio, United States Dec 2015 - Jun 2022 | |||
Dec 201712000 mi | Had dealer install latest software update for infotainment system in hopes that it would fix slow and flaky performance with Bluetooth. Unfortunately while things are a bit faster, it still runs poorly overall. | ||
Apr 201814500 mi | Another software update for Mazda Connect. Incrementally better but still bad overall. | ||
Oct 201817000 mi | Yet another update for Mazda Connect, and yet again it slightly changes the appearance but doesn't fix the problems. Very disappointed with Mazda. | ||
Jan 201920000 mi | Passenger side door lock was making noise when actuating. Replaced under Goodwill warranty. Dealer finally determined that navigation SD card was bad and causing most of the issues with infotainment. Card was replaced and it's working better. Still not great but at least it isn't crashing every day. | ||
Jan 202025000 mi | Brakes make a loud squealing noise when applying moderate pressure at lower speeds. Goes away when stopping quickly. SA reported back rotors are grooved and pads down to 5 mm, so safe but will need replaced relatively soon. After a recall replaced the rear gas struts holding tailgate, the new parts began to make noise. Tech was able to lubricate something and claims noise is gone. | ||
Dec 202027000 mi | Driver's door open/close sensor is intermittently broken. The car will often think the door is closed when it's actually open. Loud noise when opening/closing tailgate is still there | ||
May 202128000 mi | LED DRLs both failed. *Very* expensive to replace but fortunately there was a service campaign. | ||
Jan 202232000 mi | Driver's door open/close sensor will often indicate that the door is closed even when open. The vehicle has auto lock and will lock the door and set the alarm with things still open. Dealer could not diagnose the problem and didn't fix it. |
Mazda CX-5 in Georgia, United States Aug 2015 - Dec 2018 | |||
Sep 20158000 mi | Passengers front seat stitching faulty Front passengers side foot/console panel keeps popping out | ||
Mar 201613000 mi | Cloudy "haze" increasing on inside of headlights (both, front) |
Mazda CX-5 in Florida, United States Jun 2016 - Mar 2022 | |||
Jun 202132600 miUS $190 | Rear brake pads replaced |
Mazda CX-5 in New Jersey, United States Jul 2015 - Jun 2022 | |||
Nov 202057000 miUS $150 | Center console latch broke. Replaced by dealer |
Mazda CX-5 in Ontario, Canada Jul 2019 - Jun 2022 | |||
Oct 202162620 miC $180 | Rear brake pad draging. Replaced pads and rotors. | ||
Jan 202265100 miC $250 | Needed new Battery |
Mazda CX-5 in California, United States Aug 2015 - Feb 2016 | |||
Feb 20167000 mi | Engine fuel evaporative valve stuck closed causing CEL. Dealership replaced purge valve. |
184-horsepower 2.5L I4 6-speed shiftable automatic AWD
Mazda CX-5 in Nova Scotia, Canada Jan 2018 - Sep 2018 | |||
Jul 201866960 mi | Poor response when accelerating. Ordered new PCM. Dead battery caused by bad wiring harness. Harness replaced as part of a TSB. | ||
Sep 201867580 mi | Bent pin in harness going to body control module |
Mazda CX-5 in Virginia, United States Oct 2016 - Jun 2022 | |||
Apr 201815000 miUS $70 | Battery cable on neg side came loose | ||
Jun 201818000 miUS $49 | windshield cracked during PM. sealed by dealer | ||
Jun 202264000 miUS $800 | Windshield cracked. Replaced |
Mazda CX-5 in Massachusetts, United States Jun 2016 - Sep 2022 | |||
Nov 201827000 mi | Seat cover comes loose below the front of the cushion. Dealer fix ineffective. Finally just used gorilla glue. Poor design by Mazda. But has only marginal effect on comfort. |
Mazda CX-5 in Alabama, United States Jan 2017 - Dec 2020 | |||
May 201824000 mi | Leather on steering wheel fell apart |
Mazda CX-5 in Virginia, United States Jul 2017 - Jan 2019 | |||
May 201834000 miUS $20 | Calipers were not sliding anymore and causing it to warp the rotors under hard braking. |
Mazda CX-5 in New York, United States Dec 2017 - Jun 2022 | |||
Jan 201914000 mi | mis-function of damper controls (buttons) not actual damper motor. Dealer svc tech attempted to free buttons but unsuccessful. Dlr ordered replacement from Pennsylvania warehouse. | ||
Mar 201939000 mi | Defective dash panel AC & blower mode push buttons replaced. Dealer tried to claim that some drink/liquid was the cause but, after a threat of lawyer intervention he replaced. There was never a spill; Poughkeepsie service manager is a scammer. | ||
Jul 201922000 mi | Mode buttons replaced | ||
Feb 202245000 miUS $90 | Over heated rear wheel |
Mazda CX-5 in Quebec, Canada Feb 2017 - Jun 2022 | |||
Jan 202255800 miC $200 | Battery needed replacement |
Mazda CX-5 in New York, United States Sep 2016 - Jun 2022 | |||
Dec 202183000 miUS $450 | Muffler rereplaced |
Mazda CX-5 in Pennsylvania, United States Sep 2016 - Jun 2022 | |||
Jan 202168000 miUS $120 | Connecting rod [stabilizer bar link] |
Mazda CX-5 in Ontario, Canada Dec 2015 - Jun 2022 | |||
Jun 2022201500 miC $200 | Drive belt broke |
Mazda CX-5 in New Jersey, United States Apr 2016 - Apr 2024 | |||
Mar 202378289 miUS $900 | Front brake rotor and pads | ||
Jun 202382000 miUS $1400 | As mentioned in a service bulletin, ball joint and control arm bushing wore out prematurely. I decided to replace both sides $800 for parts $700 labor | ||
Oct 202388000 miUS $200 | Rear rotors and pads replaced Duralast Gold Brake Rotor 77105DG Duralast Gold Ceramic Brake Pads DG1846 | ||
Apr 202495000 miUS $750 | Sway bar link Ball joint Both sides |
Mazda CX-5 in California, United States Feb 2015 - Jul 2022 | |||
Mar 202232000 mi | infotainment system bricked. it's on continuous bootloop. so far unfixed, it's an issue known to mazda and possibly will not cost me anything out of pocket once i get it fixed. however the cost to replace the unit would be ~$1500. |
Mazda CX-5 in Minnesota, United States Sep 2017 - Jun 2021 | |||
Nov 202075000 miUS $160 | Replaced battery |
Mazda CX-5 in Massachusetts, United States Nov 2015 - Jan 2020 | |||
Dec 201943000 miUS $90 | Right headlight replacement due to LED fade. |
Mazda CX-5 in New York, United States Jul 2017 - Jun 2022 | |||
Oct 2018104000 mi | The camera for the rear view had failed two or three times. I reported this to the dealer, they did a systems test which they say had validated my complaint. A new part was ordered and subsequently installed under warranty. With work completed, camera view is enhanced and is working without interruption. |
Mazda CX-5 in Washington, United States Aug 2016 - Jun 2022 | |||
Sep 201831000 mi | Passenger side rear parking brake was stuck on. Had to replace the rear unit and pads and rotor |
Mazda CX-5 in Texas, United States Jun 2017 - Jan 2022 | |||
Jun 201825000 miUS $100 | Caliper replaced, rotor turned |
Mazda CX-5 in Massachusetts, United States Nov 2015 - Nov 2020 | |||
Sep 2018127000 miUS $130 | Dead battery replaced |
Mazda CX-5 in Pennsylvania, United States Nov 2018 - Jun 2022 | |||
Dec 201946000 mi | Reflashed the PCM due to jolts when stopped at a light. |
Mazda CX-5 in New York, United States Jan 2016 - Jun 2022 | |||
Apr 201968585 miUS $68 | Replaced rear brake pads. I had to use OEM Mazda Brake pad # KAYO-26-48Z because the 2016.5 CX-5 has the electronic parking brake. These pads are only available from MAZDA. Price with discount is $68.46. | ||
Oct 201979780 miUS $53 | Front brake pads 60% worn. Replaced pads with Bosch BE-1623H @ $53.00. |
Mazda CX-5 in Tennessee, United States Jun 2017 - Jun 2022 | |||
Jan 201930000 mi | A/C blower motor replacement under warranty. |
Mazda CX-5 in Ontario, Canada Aug 2016 - Jun 2022 | |||
Nov 201710540 mi | Broken latch on arm rest storage lid - fixed under warranty. | ||
May 202234100 miC $300 | Failure on driver's door lock to be repaired. Car will lock and unlock itself on it's own. |
Mazda CX-5 in New Jersey, United States Oct 2015 - Jan 2022 | |||
Nov 20151000 mi | Transmission died @ 400 miles.; engine would rev up and suddenly slam in when stopped at a light, stop sign, etc. Dealer replaced w/new (supposedly) transmission. 1000+ miles now, and so far so good. | ||
Dec 201852000 miUS $350 | Known problem with early models - rear brakes hang up, causing abnormal wear. |
Mazda CX-5 in Quebec, Canada Mar 2015 - Jan 2022 | |||
Oct 201616740 mi | Parking brake light would illuminate during acceleration. Was more frequent during cold weather. After two trips to the dealer, the problem was the FSC (camera). Replaced under warranty and that strangely solved the problem. | ||
Mar 201827900 mi | Electronic parking brake remained engaged while driving, despite indicator light being off. Rear passenger brake was hot after a short drive. Dealer inspected the rear brakes and found no issues, despite the brake pads being worn down to 2mm. Suggested replacement at customer expense. | ||
May 201829760 miC $400 | Rear brake calipers and EPB replaced. Pads and rotors replaced at owner's expense at the same time. | ||
Apr 201937200 mi | The daytime running light LEDs were dim and flickering. Replaced out of warranty under goodwill. | ||
May 202045880 miC $1500 | TAU unit failed. No audio from speakers. Diagnostics were performed by swapping in a known-working TAU. Part changed - no explanation given for failure. | ||
Jun 202150220 miC $400 | Coil failed on cylinder 1. |
Mazda CX-5 in Washington, United States Aug 2015 - Apr 2016 | |||
Apr 20167000 mi | Transmission started hesitating while shifting from neutral, reverse, or stop lights up to 30 secs. Shifts were very hard. Transmission was replaced under warranty. |
Mazda CX-5 in Colorado, United States Aug 2015 - May 2018 | |||
Feb 20162000 mi | Screw holding driver's side sun visor fell out and was lost. |
Mazda CX-5 in North Carolina, United States Sep 2015 - Dec 2018 | |||
Jul 201720000 mi | Roof spoiler was creating a rattle. Bolts were not tight enough. Dealer adjusted the bolts |
Mazda CX-5 in New Jersey, United States Nov 2015 - Dec 2018 | |||
Dec 201610000 mi | Noisy heater/AC blower motor replaced under warranty. It was making a growling noise at low fan speeds. Replacement blower motor is quiet. |
Mazda CX-5 in North Carolina, United States Aug 2015 - Jun 2021 | |||
Sep 20151000 mi | At 772 miles, car would not engage in drive then would slam into gear. When trying to accelerate would start slipping badly. Warning lights: TPMS, TCS then AT & engine. Transmission replaced, was told Sports Mode was causing internal failure | ||
Jun 201833000 mi | Glitch with backup camera not working, then radio failed, entire screen blank. Working fine next day. Reported to dealer to have on record. |
Mazda CX-5 in Iowa, United States Jul 2015 - Jun 2022 | |||
Apr 201616700 mi | Front tire pressure sensor went bad. Took the dealer four tries to reset the sensor. The first three times they did not attempt to reset it and told me they did reset the sensor. Very frustrating. | ||
Sep 201625000 mi | Center lid latch broke | ||
Jan 2021101000 miUS $100 | Front passenger wheel bearing went out. Replaced with new bearing. |
Mazda CX-5 in Quebec, Canada Mar 2015 - May 2017 | |||
Jun 201617360 mi | Broken gimball cracking sound when turning. | ||
Dec 201626040 mi | I reported hard shifting and knock feel from transmission when i let go of the accelerator and re-accelerate. They test drive and report same thing. Reset and reprogramm computer seem ok for now. Will have to see on long run. |
Mazda CX-5 in Ohio, United States Feb 2015 - Feb 2022 | |||
Feb 201718000 mi | LED Daytime running light inoperable on driver's side. | ||
Mar 202050000 mi | Headlights replaced for LED failure |
Mazda CX-5 in California, United States May 2015 - Jan 2018 | |||
Jun 20151000 mi | Navigation/Audio system would crash and not reboot without shutting car down for 30 minutes, then restarting. Dealer installed a software update (version 55.000) for the infotainment system. This problem began to occur on day 1 of ownership. | ||
Oct 20157000 mi | Smart City Brake System developed a fault,the dash light was illuminated warning that the system was malfunctioning. Tech said it was due to a "low voltage event" but nothing needed to be replaced. Battery checked out good. Code was cleared. |
Mazda CX-5 in New Jersey, United States Jun 2015 - Jun 2018 | |||
Mar 20164000 mi | intermittent message on dash display that smart city brake support has malfunctioned. | ||
May 20165100 mi | Repeated dead battery if car is not used for a week or more. | ||
Sep 20168000 mi | Vehicle would not start. Towed to dealer. Dealer found battery defective, would not charge. Replaced battery Navigation/radio screen not working. Totally black. This occurred within 12 hours of previous dealer visit to replace defective battery. Dealer did not have necessary parts (CMU) to attempt repair. Waiting on parts. | ||
Dec 201610000 mi | Drivers seat-- leather tearing again at seams-- Dealer sent to upholstery shop for repairs, done incorrectly, sent back to upholstery shop, drivers seat back upper leather section replaced |
Mazda CX-5 in Illinois, United States Jul 2015 - Aug 2015 | |||
Aug 2015 | Rattle from glove box in new vehicle. On closer inspection, a trim piece underneath the glove box had come unsecured. I asked the dealer to repair. Dealer secured the piece and confirmed no damage to the clip. Rattle stopped. |
Mazda CX-5 in Pennsylvania, United States Jul 2015 - Jun 2022 | |||
May 201610000 mi | Center console lid latch, broke, cheap plastic used for latch | ||
Feb 201718000 mi | Battery, car would not start, slow cranking, finally battery dead, AAA started car, said need new battery, took to dealer, whereas dealer said battery was fine...strange this issue was...car has been starting OK since.... | ||
Mar 201719000 miUS $249 | after previous issue with no start and AAA called to start car, took to dealer, dealer said battery was OK....however, car would start slowly, i coughed up the money out of my own pocket for a new battery, and guess what...car starts like it was new. I still feel, battery was weak even though it showed to be OK....did not want to get stranded, which I would have to have this happen 2 more times to fight for a new battery under lemon law...no time for this crap. so just bought a new battery, but will remember this next time I am in market for a new car. |
Mazda CX-5 in Massachusetts, United States May 2016 - Feb 2020 | |||
Jul 20161700 mi | Leak in condenser |
Mazda CX-5 in Ontario, Canada Sep 2015 - Mar 2022 | |||
Jul 201615780 mi | 1. Speaker rumbles the door trip (fit and finish issue) 2. Music button on centre console got stuck pressed inside and won't come out (fit and finish issue). 3. Nav froze 5 times with no ability to restart when charging phone. Doors won't lock when walking away from vehicle with smart key. | ||
Jan 201724800 mi | Ambient temperature sensor bust. Replaced by dealer under warranty. | ||
Aug 201737200 mi | Liftgate struts replaced under recall. | ||
Sep 201743400 mi | Liftgate struts earlier replaced under recall not working properly again (too weak, liftgate falls on your head). Leatherette around infotainment system is bubbling and coming off. Mazda took pictures, will send to HQ to get authorization for part replacement or otherwise. Waiting on their phone call... | ||
Oct 201748980 mi | Dealership received infotainment screen trim, forgot to tell me, I proactively reached out to them, came, they installed it whilst I wait. The trim was bubbling and wrinkling. | ||
Dec 201749600 mi | Both headlights led flickering. Checked harness connections, didn't help. Ordered both headlamps assembly as per Mazda HQ. | ||
Mar 2022133300 miC $1800 | Bearing, tie rods, brake caliper ceased, alignment, coolant flush, oil change. |
Mazda CX-5 in Connecticut, United States Nov 2016 - Jan 2020 | |||
Jan 20172000 mi | Defective tires. 4. All replaced under warranty. Problem was noticed in the first week of ownership. Vibration in steering. Dealer stated Tries are "ok" but felt that since it is a new car they should all be replaced. There was a recall on the tires as well. Dealer ordered tires, took about a week, dealer was good about getting them replaced. | ||
May 20179000 mi | Passenger front door stereo speaker failed. Worked intermittently. Was fine until April 2017. Speaker stopped working altogether. Dealer replaced speaker. Ordering of speaker took 7 working days. Works fine now. |
Mazda CX-5 in Maryland, United States May 2016 - Feb 2019 | |||
Jan 2017 | The check engine light came on, and I took the car to the dealership. They "reflashed" something and I was on my way. |
Mazda CX-5 in Ontario, Canada Mar 2015 - Apr 2019 | |||
Aug 201732240 mi | LED daytime running light failed in passenger side headlight assembly. Dealer replaced assembly under warranty. |
Mazda CX-5 in New Mexico, United States Mar 2016 - Jun 2022 | |||
Jul 201723000 mi | Brakes squeal. Dealer was unable/unwilling to fix. Vehicle continues to squeak on braking. Replaced rear liftgate gas struts under warranty. Fuel filler neck modification recall. Bolt removed from filler neck to prevent possible fire in the event of a crash. | ||
Sep 201837000 miUS $1100 | Mazda has a problem and they know it, but to date, they have not issued a recall for this widespread problem. Like many other CX-5 owners, the DRL LEDs in both my headlight assemblies failed just out of warranty. This is a known problem amongst CX-5 owners online; Mazda will not admit as such, however. But, my service advisor said differently: "Yes, these fail all the time. That's why we keep them in stock." Update: Mazda finally issued a recall for this issue in early 2020. After a brief visit to the dealership to inspect the previous repair, they reimbursed me the entire amount I paid for this repair in Sept 2018. The Mazda Customer Experience Center handled this entire situation with great professionalism and excellent customer service. Anyway, I was able to get Mazda to goodwill about $1400 of the $2500 total cost (parts, labor) of the repair. This took quite a bit of back-and-forth with their "Customer Experience Center." I do have to say that the person I worked with at Mazda was really helpful through the whole process. Also, I figured that if Mazda ever does initiate a recall, I will be reimbursed what I spent, and if they don't, I probably was never going to get as good of an offer as this one, anyway. My (new) DRLs are unplugged to prevent this happening again. I'd rather have functional DRLs that I can plug in if I need to than 2x $1000 paperweights on the front of my vehicle. | ||
Nov 201839000 miUS $85 | OEM battery failed. Replaced. | ||
Nov 202059000 mi | Nuts holding the rear spoiler and top brake light to body of car were backing out of studs. Discovered this as an increasingly loud rattle when closing the rear hatch. FInally, one nut fell off inside and was rattling around inside the rear hatch. Took the interior trim off and found ALL the nuts holding the rear spoiler on the body of the car partially backed out. The spoiler was also quite loose and I'm sure would eventually have fallen off the vehicle. I re-tightened all the nuts and used Blue Loctite to prevent them backing out again. | ||
Feb 202283000 miUS $150 | Replaced leaking hydraulic belt tensioner |
Mazda CX-5 in Pennsylvania, United States May 2017 - Jun 2022 | |||
Jan 201818000 mi | DRIVERS SEAT CUSHION HEATING PAD NEEDED TO BE REPLACED UNDER A TSB FAILURE. |
Mazda CX-5 in Michigan, United States Aug 2015 - Jun 2022 | |||
Oct 201744000 mi | Recall repair on liftgate. | ||
Jan 202078000 miUS $300 | Routine brake replacement. |
Mazda CX-5 in Illinois, United States Apr 2016 - Jun 2022 | |||
Oct 20163000 mi | Something is rubbing in the left front. Noticeable when driving 20 mph and slowing to a stop. Dealer could not feel problem. Independent mechanic did and says the front transfer case is buzzing when the engine is running with the car on a rack. This has been present since 500 miles. Two dealers have evaluated without solving the problem. |
Mazda CX-5 in Tennessee, United States Oct 2015 - Oct 2018 | |||
May 20177000 mi | Passenger air bag recall |
Mazda CX-5 in Michigan, United States Apr 2016 - May 2019 | |||
Jul 20162500 mi | Check Engine Soon Light came out twice within one month. PC module was replaced. | ||
Oct 201718100 mi | Check Engine Light came back on. Dealer replaced the oxygen sensor. Check engine light came back on a few days after the oxygen sensor was replaced on 10/11. Took it back to the dealer on 10/23. Dealer checked for codes. PO137, P2096. Rear oxygen sensor low voltage. Post cat lean. Checked wiring from rear oxygen sensor to PCM. Wiring was good. Monitored fuel trims - good.. Swap engine. No vacuum leaks found. Checked fuel pressure - good. Advised to try different source of fuel. Didn't work. Light has come back on. | ||
May 201826000 mi | Heating in driver seat cushion not working properly. Dealer replaced driver side heated seat cushion. | ||
Apr 201934000 mi | Check Engine Light was on again. Dealership technician said the oxygen sensor should be replaced. They still cannot figure out what triggers the check engine light on so very often. Dealership replaced the oxygen sensor one more time, the check engine light came on again just in three days after the replacement. Returned the vehicle to the dealership at the end of the lease. |
Mazda CX-5 in Colorado, United States Sep 2015 - Dec 2017 | |||
Jun 201735000 mi | Noticed significant fluid leaking from rear differential. Dealer diagnosed as rear diff fill-plug was loose. Dealer was the last to tough the read diff at 30K flush service. Dealer topped on rear diff with fluid and made sure the fill and drain plugs were tightened properly. Rear diff has been completely dry since. |
Mazda CX-5 in Pennsylvania, United States Jul 2016 - Apr 2018 | |||
Jan 2017 | GPS freezes | ||
Apr 201823000 mi | Threw check engine light. Fault was cleared by dealer |
Mazda CX-5 in Quebec, Canada Feb 2016 - Jun 2019 | |||
Mar 201716120 mi | Rear lift gate replacement. Full detail avaialble at : http://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/detail.aspx?mk=2891&md=0&fy=0&ty=9999&ft=&ls=0&sy=0&lang=eng&rn=2016431&cf=SearchResult&pg=0 |
Mazda CX-5 in Iowa, United States Aug 2016 - Sep 2017 | |||
Jan 201710200 mi | The locking mechanism that hold center console lid down broke off. Center console lid would not stay down as a result. |
155-horsepower 2.0L I4 6-speed manual FWD
Mazda CX-5 in New York, United States Apr 2015 - Jun 2017 | |||
Mar 201615000 mi | Rear seat latch Assembly |
Mazda CX-5 in North Carolina, United States Nov 2016 - Jun 2022 | |||
Jun 202282500 mi | Brake pads were changed. Rotors were still okay. |
turbocharged 4-cylinder automatic 4WD
Mazda CX-5 in New York, United States Dec 2015 - Jun 2022 | |||
Dec 201939886 miUS $583 | front brake pad set, plate, brake service kit |
184-horsepower 2.5L I4 6-speed shiftable automatic FWD
Mazda CX-5 in South Africa Sep 2017 - Jan 2021 | |||
Jun 201827280 miR 100 | Battery died after 3 years service OEM. | ||
Jul 201950220 mi | left front head light failed in the Bright mode. the total cluster was replaced. About $1,500. | ||
Jun 202054560 miR 1750 | Dim function failed on right head light. Total head light replaced. | ||
Nov 202056420 mi | The other head light was replaced on extended warranty. |