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Kia Sorento in Kentucky, United States Aug 2017 - Jun 2022 | |||
May 201922000 miUS $51 | Changed brake pads |
290-horsepower 3.3L V6 6-speed shiftable automatic FWD
Kia Sorento in Texas, United States Jun 2017 - Jun 2022 | |||
Jul 201740000 mi | intermittently failing to start. push start button into acc. mode put foot on brake which is very tight, move gear shift out of park and back into park, push start button and it starts | ||
Jun 201852000 mi | The interior gas door release failed. It was working intermittently but then stopped altogether. It is still under warranty and was changed at no charge. They replaced the gas door release. I put 2 days for the time it took to repair because they had to order the part and then it took about 1.5 hours to install. | ||
Jan 202291000 miUS $458 | Replace A/C Discharge Hose (leaking) and replace refrigerant |
Kia Sorento in Arizona, United States Jul 2014 - Dec 2016 | |||
Nov 201526000 miUS $20 | The air conditioner started smelling like mold/mildew. I bought 2 cans of Lubegard 96030 Kool-It Evaporator and Heater Foam Cleaner. I cleaned out the gunk in the evaporator. Now the AC smells fresh. |
Kia Sorento in New Jersey, United States Feb 2014 - Dec 2016 | |||
Sep 201626000 mi | Failed Park position switch |
Kia Sorento in Texas, United States Jun 2013 - Jun 2017 | |||
Sep 201547000 mi | Bumper trim coming unglued from bumper They replaced the trim piece but it is also coming unglued a month or two later so I'm going to have to take it back in | ||
Sep 201658000 mi | The trim to keep the back bumper from getting scratched keeps lifting off. I have had it replaced twice now and it's coming off again. |
290-horsepower 3.3L V6 6-speed shiftable automatic AWD
Kia Sorento in Illinois, United States Mar 2013 - May 2016 | |||
Jan 2014 | Nav display flash or fails with cold temperatures. | ||
Feb 201633900 mi | Rear view camera went out and the voice command button on the steering wheel became intermitant |
Kia Sorento in New York, United States Oct 2013 - Dec 2014 | |||
Dec 20147000 mi | Applied some service bulletins for the Sorento to help with battery life. |
Kia Sorento in New Jersey, United States Jan 2015 - Oct 2017 | |||
Mar 201511000 mi | Car would die if it was not run for 3 days in a row. Problem occurred 4 times before they determined that the battery was defective - it only held partial charge. | ||
Mar 201738000 mi | the original battery was defective and replaced by Kia in 2015; again in March 2017 i had the same problem - i parked my car at Newark airport for a 3-day business trip and came back at midnight to find it dead once again. I was able to get a jump from the security people at the airport and the next day i took the car to my local mechanic who replaced the "kia" battery (second one in 2 years) with an Delco battery and so far I have not had any more problems. What i learned was that even though you shut the car off, Kia has many electrical things on the car that continue to send signals out and deplete the battery. Basically, when you buy this car, they should tell you that you must drive it every 2-3 days or it will be dead. I think there is no way around this. i would never buy another one. | ||
Oct 201746000 miUS $700 | Once again my Kia Sorento was dead. This car periodically just stops working. I have replaced two batteries in 46,000 miles and now the alternator. This car has electrical problems that Kia cannot figure out. The 10yr 100k mile warrant is only good if you live next door to the dealer - i have never spent so much time with AAA tow trucks as I have since I bought this car. another electrical problem - another repair - more tow trucks - i would never ever buy another Kia. This was a very expensive mistake. I have stopped taking the car to the dealership because they cannot figure out what's wrong and it takes a lot of time to get there and wait and then explain it them - only to be asked do I want to "rent a car from them" while my car is being repaired! I gave up - I tow the car to my local repair shop and hope that they can find whatever electrical part is now blown. This car is unreliable. |
Kia Sorento in California, United States Apr 2015 - Jun 2018 | |||
Oct 201732000 mi | Sorento for over a year and a half has been sluggish off the line intermittently. Has been in the shop 3 other times with the same complaint with no computer code found for issue. Finally a message came up on vehicle screen of a transmission problem and was directed to take in for repair immediately, even recommended to have towed in. Failure code P0705 found- Inhibitor Switch was replaced. Sorento emergency brake has not been properly holding vehicle in place when applied causing vehicle to creep backward and depend on transmission loading to keep car from moving. GPS navigation system was not up to date on directions Internal dash clock was losing time Factory installed roof rack protective coating/paint was peeling on very top surface | ||
Apr 201835000 mi | Passenger CV Boot was found leaking. Repaired under warranty. However, due to incorrect part number identification by Kia, the wrong item was shipped. After resolution of part number, the CV Boot repair kit was missing 1 of 5 clamps. This occurred 3 times, each kit missing a clamp. Dealership finally ordered a new axel with boot kit as part of the whole package and replaced all parts at no cost to us. It just took 7 days to get it done. Dealership provided us at no cost a rental car for use during this time for the inconvenience. Emissions: gas cap was not properly sealing. It no longer clicked upon reinsertion after fill up. Parking brake does not hold vehicle in place as it is designed to when on a slope- vehicle still rolls slightly, putting a load on internal transmission parts, after application of brake. On going issue. Even after describing when symptoms occur clearly on work order, mechanic only checks vehicle when level/flat and therefore states nothing is wrong and that E-Brake is working properly. Owner had to get in car with mechanic to prove to him the problem. They claim adjustment made but symptoms still occur. Dealership states there is no more adjustment and will not replace the necessary e-brake parts/hardware to fix issue. If it isn't broke, won't fix it mentality/coverage. | ||
Jun 201838000 mi | The AC stopped cooling abruptly from one day to the next (not gradually). A leaky AC rubber hose was found and replaced. System was recharged and all is working great. All covered under warranty. |
Kia Sorento in Ontario, Canada Jul 2014 - Jun 2022 | |||
Oct 201630660 mi | Rear door handle trim cover was broken off and had to be replaced. When the cover was replaced, it didn't have a perfect fit. I decided to rather fill the slight gap by myself to avoid any more delay. | ||
Feb 201735340 mi | A lower ball joint went bad. The warranty covered the repair. | ||
Jun 201737820 mi | Front stabilizer bar links were replaced due to the clunking noise while turning on uneven roads. | ||
Sep 201740920 mi | Leak on front exhaust; The exhaust system has been replaced. | ||
Mar 201844702 mi | Rear view (backup) camera was damaged; went black. It was replaced under the warranty. |
Kia Sorento in Pennsylvania, United States Mar 2013 - May 2018 | |||
Apr 201415800 mi | front door gasket replaced |
Kia Sorento in Washington, United States Feb 2013 - Jun 2017 | |||
Nov 20133700 mi | The engine coolant consistently getting slightly lower each day. My dealer pressurized the cooling system and found a pin hole defect in a formed heater hose leading to the firewall. They ordered and replaced the hose. | ||
Feb 20145900 mi | Engine intermittently stumbles on freeway. My dealer diagnosed the problem as problem with the low pressure fuel pump. They ordered and replaced the pump. | ||
Mar 20148000 mi | Engine would intermittently stumble on freeway especially on first drive of the day. My dealer diagnosed the problem as the low pressure fuel pump and replaced it. Engine consistently misses on cold (overnight) start for approximately a minute and then runs normal. My dealer diagnosed this as a defective fuel injector. They ordered the parts and replaced the fuel injector. |
Kia Sorento in Ontario, Canada Nov 2013 - Jun 2022 | |||
Jan 201610760 mi | Tailgate would not open. Taken apart and wrong part ordered, still waiting on new part, Kia, unresponsive | ||
Jul 201662180 mi | Seat creaking during turns, going downhill or braking. Started after dealer 'detailed' my vehicle. Repair was attempted, but am to bring back the vehicle and leave it with dealer for a day. | ||
Aug 201664580 mi | The driver's side chair was squeaking after the dealer attempted a botched 'detail' including 'cleaning' the carpeting | ||
Aug 201786180 mi | Sensor blown, have 'warning lights' for all systems yellow Only work done was diagnostic was informed the 100.00 I will have to pay was because I was not sold an extended warrently, but a bolt on, with a different company Still have to return for the repair | ||
Nov 2018101680 mi | Both headlights blown, switch on steering column not working, car needed jump after sitting for week. Dealer could not find problem, was supposed to put in request for warranty work on switch, blew me off. | ||
Dec 2021124836 miC $607 | Diagnostic overhaul to see if vehicle was still viable. Leaking Rad, had bad clamp. |
Kia Sorento in Rhode Island, United States Sep 2013 - May 2015 | |||
Mar 20146000 mi | after siting at airport after a 6 day trip car was dead. This was the 2nd time in the month. 1st time we just chalked it up to leaving a light on or something. 2nd time, we took it in to b checked out. They flashed the control unit with an update. | ||
Jul 201410000 mi | Left for a vacation road trip when the 4 Wheel, ABS & Traction Control warning lights came on. Stopped at nearest dealer. They checked system and indicated that they found loose wires. Left dealer and within 30 minutes lights came back on Stopped at another dealer. They indicated that it would take a day or so to diagnose beyond what the first dealer did. They said vehicle was drivable, but the safety features wouldn't work. Being summer, risk was low, so we continued. | ||
Aug 201410800 mi | This is related to the July trip. Upon returning home, took car to local dealer. They had it for 2 days and said they totally cleaned the systems and re-set codes Same problem as the July trip and earlier August report. This time dealer was able to re-create and indicated they found a bad wheel speed sensor. | ||
May 201519000 mi | Similar to issue last year. On extended trip ABS, Stability Control & All Wheel Drive malfunctions while cruising at highway speeds. |
Kia Sorento in Ontario, Canada Nov 2013 - Jul 2022 | |||
Dec 2013620 mi | The windshield washer fluid was low, when reservoir refilled the fluid became low again.Dealer found that washer line going from front to back of car was pinched at factory and replaced part on subsequent trip. | ||
Jun 20167440 mi | When locking the car, sometimes the lights wouldn't go off and when unlocking the car would lock again instead. Described the problem to the dealer and the doorlock actuator was replaced under warranty. Told there recall/tsb for it. |
Kia Sorento in Texas, United States Jun 2013 - Jan 2015 | |||
Jan 201431000 mi | Sirius satellite radio cuts out 5 to 7 times per day, no matter where car is driven. Radio display shoes "Acquiring Signal" for 3 to 10 seconds. No other car I've owned has had this repeat occurrence of sat signal dropouts. Slight engine lugging, vibration, and "miss" sensation at various speeds 25-60 mph, but only if engine RPM is in the 1500-2000 range. Noticed on multiple Sorentos. Dealer checked fuel pressure, etc., and determined no failing parts. |
191-horsepower 2.4L I4 6-speed shiftable automatic FWD
Kia Sorento in Indiana, United States Feb 2016 - Jun 2022 | |||
Jan 201872000 miUS $10 | Replaced headlight bulb | ||
Aug 201882000 miUS $600 | Rear brake caliper froze. Replaced both rear brake calipers, pads and rotors. | ||
May 201999000 mi | Rear caliper stuck again. Shop repaired at no cost, was replaced with new calipers last summer. | ||
Aug 2019103500 miUS $60 | Replaced spark plugs with new Denso Iridium which were OEM for the 2.4 Theta GDI. Old plugs wore normally, no problems noted. | ||
Feb 2022142000 miUS $65 | Battery died in tire pressure sensor unit. Tire dealer replaced with new sensor. | ||
Jun 2022149000 miUS $120 | Replaced all brake pads and one set of caliper pins. |
Kia Sorento in Ohio, United States Feb 2017 - Jul 2018 | |||
Apr 201788000 miUS $145 | Backup camera malfunctioned and was replaced. | ||
Sep 2017103000 miUS $120 | Balance, rotation and new valve stem in one tire. | ||
Jun 2018115000 miUS $52 | Oil change, replaced headlight lamp. |
Kia Sorento in Florida, United States Jan 2014 - Jan 2019 | |||
Dec 201418000 mi | there was a bit of hard shift occurring in the transmission and it turned out to be a sensor in the gear shifer control | ||
Jun 201530000 mi | the battery was not holding a charge and it was replaced under the two year battery replacement warranty at no cost to me. | ||
Nov 201540000 mi | BATTERT HARNESS WAS LOOSE CAUSING A POWER FAILURE IN MY VEHICLE. THE HARNESS HAD TO BE REPLACED AND THE DEALER WASHED MY CAR AND OFFERED TO SELL ME A NEW TWENTY SIXTEEN SORENTO FOR ONLY TWENTY GRAND AND MY TWENTY FOURTEEN VEHICLE..WOW! | ||
Jun 201657000 mi | Controls on steering wheel were doing incorrect functions when depressed. Dealer replaced the clock spring and steering wheel. Problem is now worse and awaiting fixing. | ||
Jan 2017 | On December 27,2016 my Kia Sorento stalled at 42mph while accelerating from a traffic light. I pulled off of the busy highway, narrowly avoiding a catastrophic accident. After diagnosis, I was told my engine was seized up/destroyed. | ||
Jan 201896000 mi | Compression testing of engine due to excessive condensation coming from exhaust coupled with engine clatter on start-up. | ||
Dec 2018118000 miUS $78 | Replaced the MAP sensor to remedy engine light |
Kia Sorento in New York, United States Jan 2014 - Feb 2015 | |||
Jan 2015 | Does not heat in cold weather intermittently. Dash gauge will only move half way to normal reading at highway speed and will drop lower as speed decreases. And when blower is turned up, gauge goes even lower. | ||
Feb 201510000 mi | When cold and for the first few stops, it would act like the brake booster was not working. Even moving at idle vehicle was hard to stop and could not be stopped quickly. After 2 to 5 stops, it would work normal again. Does not heat in cold weather intermittently. |
Kia Sorento in Ontario, Canada Apr 2014 - May 2015 | |||
May 20141320 mi | Replaced front window windshield colume (driver’s side) airbag cover. (PN: 858102P100H9) |
Kia Sorento in Louisiana, United States Jun 2013 - Jul 2018 | |||
Dec 201646000 mi | cruise control cancel button broke. they replaced the small circuit card and button. | ||
Jul 201872000 miUS $25 | Headlight replacement |
191-horsepower 2.4L I4 6-speed shiftable automatic AWD
Kia Sorento in Colorado, United States Sep 2015 - May 2017 | |||
Feb 201655000 mi | Leak in high pressure hose |