| 1 | 0 | 3 | 4 | 3 | 4 |
2014 Jeep Grand Cherokee repairs by problem area
Engine (30%)
Transmission and Drivetrain (13%)
Brakes and Traction Control (3%)
Suspension and Steering (11%)
Electrical and Air Conditioning (31%)
Paint, Rust, Leaks, Rattles, and Trim (8%)
Other (3%)
Chart based on 392 repairs.
2014 Jeep Grand Cherokee repair cost distribution
$2500+ (1%)
$1000 - $2499 (4%)
$500 - $999 (3%)
$100 - $499 (26%)
< $100 (65%)
Chart based on 134 repair trips. The repair cost chart excludes repairs made under warranty, do-it-yourself repairs, and repair trips that include maintenance.
2014 Jeep Grand Cherokee
Engine not specified
| Jeep Grand Cherokee in California, United States Jul 2014 - Oct 2014 | |||
| Oct 201427000 mi | Lemon law buy back for various problems. Always fixed, but often without car. I never got anything else fixed within the last few months (Murphy law, as soon as it knew it was going back it behaved). | ||
2014 Jeep Grand Cherokee 4dr SUV
turbocharged 247hp 3.0L V6 Diesel 8-speed shiftable automatic AWD w/low range
| Jeep Grand Cherokee in British Columbia, Canada May 2014 - Nov 2021 | |||
| Aug 201632860 mi | right front wheel bearing repaired under warranty | ||
| Jeep Grand Cherokee in Victoria, Australia Aug 2013 - Jan 2016 | |||
| Nov 201415500 mi | Power steering was weeping, Dealer agreed car should not do that at such low km so they replaced the entire steering rack | ||
| Jeep Grand Cherokee in Lithuania Jun 2014 - Oct 2014 | |||
| Oct 201424800 mi$3000 | Rough shifting Inaccurate temp readings (sometimes more than 10 degrees off) Light sensor failing - headlights always on when in auto possition (car thinks it is night even when the sun is brightly shining). Dealer flashed software, no success, will try again, maybe replacement of the sensor will help Auto suspension failed to raise from park to normal height | ||
2014 Jeep Grand Cherokee 4dr SUV
turbocharged 240hp 3.0L V6 Diesel 8-speed shiftable automatic RWD
| Jeep Grand Cherokee in California, United States Apr 2014 - Jun 2018 | |||
| Sep 201642000 mi | Replaced passenger side spray nozzle (windshield washer) persistent vibration noise, unrelated to diesel knocking | ||
| Jeep Grand Cherokee in Ohio, United States Jun 2014 - Jan 2022 | |||
| Mar 201624000 mi | Service 4 wheel drive system light appeared on dash. Replaced a sensor. | ||
| Jeep Grand Cherokee in Alberta, Canada Apr 2014 - Sep 2015 | |||
| Sep 201511160 mi | AC would stop working after several hours of highway driving. Problem was a control module for the evaporator. | ||
| Jeep Grand Cherokee in Arizona, United States Jun 2015 - Jun 2018 | |||
| Oct 201626000 mi | Driver sun visor light stopped working. They will replace under warranty. Key fob needed new battery. Replaced it myself, but key fob now does not have close fit,and will address it with dealer. Dealer finally received the replacement sun visor--it was replaced under warranty. Dealer had to replace key fob--still under warranty | ||
2014 Jeep Grand Cherokee 4dr SUV
turbocharged 240hp 3.0L V6 Diesel 8-speed shiftable automatic AWD w/low range
| Jeep Grand Cherokee in Oregon, United States Mar 2014 - Dec 2015 | |||
| Apr 2014 | Air intake hose to turbo came off - not properly connected at factory. Hose has built in fastener needs to be lined up perfectly to fit and connect properly. | ||
| Jun 20143000 mi | Right front CV boot replaced. Originally thought damaged when towed for other warranty issue. All covered by warranty. Dealer also replaced right axle as precaution. Recall for flash of system with new cruise control program. Caused A/C problem, which required another new flash. All warranty covered. | ||
| Aug 20144000 mi | Reflash of system for A/C, and recall on cruise control. | ||
| Sep 20147000 mi | Replacement of left front CV boot and drive axle, as per Jeep bulletin. Right had previously failed. Check engine light indicated problem with exhaust system. Dealer unable to determine what part, if any was defective. As a result, repair was not successful. Replacement of transmission shifter in cabin - was sticking and difficult to operate. | ||
| Oct 20147300 mi | Reflash of system check engine light showing low catalyst efficiency had new software loaded. | ||
| Dec 20149000 mi | Chk engine light (4th time) needs new catalyst, on back order. WORST CAR I HAVE EVER OWNED IN TERMS OF RELIABILITY. Only saving grace is dealer is very responsive, Chrysler / Jeep is terrible at corporate level! | ||
| Jeep Grand Cherokee in Washington, United States May 2014 - May 2021 | |||
| Jul 201522800 mi | catalytic convertor/particulate filter needed changing | ||
| Sep 201527000 mi | the catalytic converter/particulate filter which had been ordered was replaced under warranty | ||
| Sep 201881000 miUS $350 | the left rear caliper seized and damaged the rotor | ||
| Jeep Grand Cherokee in Texas, United States Jun 2017 - Oct 2021 | |||
| Jul 201724000 mi | SCR replaced A/C Recharge | ||
| Sep 201728000 mi | SCR Sensor | ||
| Jeep Grand Cherokee in Ontario, Canada Apr 2014 - Jun 2016 | |||
| Oct 20148760 mi | The DEF sensor / indicator did not register any movement from full for over 4000 km some of which were pulling a travel trailer. the dealer performed magic and when the vehicle was returned to us the indicator was showing about 80 percent. | ||
| Mar 201519840 mi | DEF INDICATOR STUCK AT NEARLY FULL FOR MOST OF JAN AND FEB WAS TOLD NOTHING COULD BE DONE AS DEF WAS LIKELY FROZEN. IN MID MARCH DEF WARNING ( 650 KM UNTIL ENGINE SHUT DOWN ) CAME ON, DEALER ADDED DEF AND REFLASHED SYSTEM. SYSTEM WAS FLASHED ON FRIDAY AND WARNING REOCCURRED ON MONDAY. AS A NEW FIX WAS RELEASED ON SATURDAY SYSTEM WAS REFLASHED WITH NEWEST FIX AND TO DATE SEEMS TO BE WORKING | ||
| Jul 201526040 mi | DEF system messed again, service engine indicator came on, dealer replaced a hose in def system, everything ok now | ||
| Aug 201527240 mi | code P20EE, SCR CATALYST EFFICIENCY BELOW THRESHOLD. cat replaced, some sensors on cat replaced because could not remove from old cat. | ||
| Jeep Grand Cherokee in Utah, United States Feb 2014 - Feb 2019 | |||
| May 20143000 mi | Warning message on dash read: "Exhaust filter 100 percent full. See dealer." Engine would not go into upper gears after message came on, with maximum RPM limited to 2,850 (limp home mode). Dealer fixed problem under warranty. | ||
| Oct 201410200 mi | "Check Engine" light came on while vehicle being driven by my stepson. (He is very hard on cars. I was not in the vehicle with him.) I am taking the Grand Cherokee to the dealer today to have this problem checked out. Update: probably only reset light. | ||
| Jun 201627000 mi | Oil leak on right side. Don't know yet what is leaking, but seems to be engine oil rather than ATF. | ||
| Apr 201730600 miUS $133 | Sensors (2) for the braking system and cruise control acting up. Due to family emergencies we could not get this repair done while still under warranty. They initially quoted $2,100, saying the extended warranty didn't cover these parts (though the salesman had told me it "covers everything"), then $700, and ultimately charged $132.50. This Grand Cherokee, my wife's, had one or two similar problems in the first 36 months we had it. (We bought the Jeep around 20 March 2014, so it is just over 3 years old, and has less than 31,000 miles on it at this time.) | ||
| Oct 201734157 miUS $346 | Warning message that vehicle had a "suspension problem" and needed to "immediately" be returned to the Jeep dealer. We were told "a suspension (ride height control) module has failed." A new module is on order but will not arrive at the dealership until Tuesday, 10 October. We picked up our car today, 6 October, because my wife and I are flying to Hawaii on 9 October. We'll have the module replaced after returning to Utah in late December. (We were told the module will be replaced under the dealer's "LandCar Warranty" that was added to the price of the Grand Cherokee when we bought it new on 21 March 2014. We have a $100.00 deductible on the "module" and labor for replacing it. | ||
| Jan 201834000 miUS $200 | Ride height control module replaced. We have an extended warranty on the Jeep. We paid the deductible, which was $200.00. The dealership, Larry H. Miller Jeep of Provo, Utah, had the car for a week (related in part to a 3 day weekend). They furnished my wife with a Jeep Renegade---and, surprise of surprises, they did not charge her for the "rental" car! The exact odometer reading as of 28 February 2018 is: 35,250 miles. This mileage is still valid as of 2 April 2018, as we've been on Molokai since the evening of 28 February. | ||
| Jun 201836000 miUS $281 | Warning message on dash read: "Exhaust filter 100% full. See dealer." At my wife's request, dealership also checked for leaky cooling system, as wife said she "smells antifreeze from time to time." No cooling system leak was found. Coolant level was fine. Dealer's service department replaced in-cabin dust and pollen filter which they said was dirty. (Replacement of this filter cost a total of $65.95 for parts and labor.) | ||
| Jeep Grand Cherokee in Ontario, Canada Feb 2014 - Aug 2018 | |||
| Mar 20141240 mi | HVAC system will not retain settings. Whatever temperature I set it to after a restart it changes the setting to something else. Uconnect not retaining user preferences. There appears to be a problem with software. New software did not fix. Waiting for new software. | ||
| May 20142560 mi | Went in to have another software upgrade. It's better now. It retains the HVAC settings however it randomly shuts off HVAC while driving. Happens a few times per week. Perhaps another software upgrade? It's getting better. | ||
| Jun 20143100 mi | Another software upgrade. This one appears to be working! | ||
| Feb 20159300 mi | HVAC will not come on when the vehicle is cold. It has to be turned on and set manually HVAC will not turn on when vehicle is cold and it is cold outside. Heated seats and steering will not come on with remote start when vehicle is cold and it is cold outside. If it is warm HVAC and seats/steering come on. Not repaired. | ||
| Mar 20159920 mi | HVAC system was replaced. Appears to have resolved the issues. Why did it take 1 year for them to agree to replace it. | ||
| Sep 201516120 mi | Check engine light came on P20EE error. NOx out of range. Software updated. Emissions system cleaned. Light reset. It came back on in a couple of days. Needs new catalytic converter. This is a known problem. TSB has been issued. | ||
| Oct 201516920 mi | Changed catalytic converter and DEF sensor | ||
| Feb 201621080 mi | Front wheel bearings failed and had to be replaced. | ||
| May 201624180 mi | Door sill guard was corroded | ||
| Mar 201735340 miC $2500 | Rotors and pads had minimal wear but RUSTED out. I have never seen this before. DEF injector replaced Cruise control switch replaced | ||
| Jeep Grand Cherokee in Ontario, Canada Sep 2016 - Sep 2017 | |||
| Feb 201751867 mi | Car heater would starts at high when car was turned on (for no apparent reason). Intermittant problem | ||
| Mar 201752700 mi | Folding mirrors did not fold in (actually folded outwards) | ||
| Sep 201761380 mi | Unexpected downshifts on highway (drops 2 gears) | ||
| Jeep Grand Cherokee in Colorado, United States Nov 2013 - May 2014 | |||
| Feb 2014 | First of three issues with the check engine light. Car will not regulate temperature - either too hot or too cold - when set on Auto. | ||
| Apr 20143000 mi | Check engine light came on again (third time). This time they replaced the Diesel Emission Fluid pump. Same problem with climate control not regulating properly | ||
| May 20143000 mi | AC continues to blow out 53 degree air when set at 72 thermostat. | ||
| Jeep Grand Cherokee in Massachusetts, United States Nov 2013 - Jun 2018 | |||
| Jul 201410500 mi | Wheel bearings on front had to be replaced Catalytic converter replaced | ||
| Dec 201418000 mi | Smart module was installed with a pinched wire and finally gave out so the vehicle was running poorly. Radio and UCONNECT system not working properly, after two visits still not cleared up as UConnect hasn't upgraded to new IOS for IPhone. | ||
| Feb 201520000 mi | The part that was replaced has failed again. A replacement part has been ordered. It is related to the fuel system and causes the engine light to come on and reduce gas mileage. | ||
| Mar 201521000 mi | Wouldn't pass inspection due to computer faults within catalytic system. Put on new part and had to "break it in" and drive it several hundred miles before it would register on inspection system. Chrysler sent wrong part twice. | ||
| Nov 201530000 mi | Diesel air mixture device. Still on warranty. | ||
| Jan 20167000 mi | emissions control when replacing part on warranty the techs broke windshield fluid nozzle on hood. Replaced two days later | ||
| Nov 201764000 miUS $125 | Particulate sensor failed. The repair was under dispute with the "wrap-around"extended warranty. The dealer had to broker the situation and it has been repaired underneath the warranty. It was 5 hours of labor because of the position of the sensor. | ||
| Mar 201869788 miUS $100 | The ACC radar device failed and automatic spatial driving distance not working | ||
| Jeep Grand Cherokee in Illinois, United States Jun 2014 - Jul 2022 | |||
| Oct 201421000 mi | Brought the JGC in for a rattle in the rear suspension, Dealer stated they will be replacing the rear shocks and shock mounts under warranty. Drivers seat easy exit stopped working | ||
| Dec 201680000 miUS $97 | washer nozzle broke where the hose attaches, Both were replaced | ||
| Jul 2022175000 miUS $1500 | Rear shocks | ||
| Jeep Grand Cherokee in Texas, United States Aug 2015 - Dec 2020 | |||
| Aug 201522000 mi | TSB for occasional gear change harshness | ||
| Oct 201523000 mi | P20EE code.Cat Converter TSB. Cat replaced under warranty. | ||
| Mar 201627000 mi | Quadralift II pump was replaced under warranty. Reflash done on PCM. | ||
| May 201739000 mi | Sludge in coolant overflow tank. Replaced EGR cooler, overflow tank, associated seals etc and a cooling system flush. All done under warranty. | ||
| Jeep Grand Cherokee in New York, United States Oct 2014 - Aug 2017 | |||
| Jan 201527500 mi | DEF sysyem error due to failed DEF injector. Vehicle unable to restart after 250 miles. | ||
| Jun 201517000 mi | Check engine light for P20EE Code definition is "SCR NOx Catalyst Efficiency below Threshold Bank 1". There was a TSB issued. The dealer reflashed the PCM to turn out the light. Poor XM radio reception. Loss of signal in fairly open areas. Dealre said antenna checked out fine. Ordered new radio. | ||
| Aug 201521000 mi | MIL light came back on a week after previous repair. Same code P20EE. Dealer said the head gasket is leaking. Ordered part. Gasket came in but dealer broke catalytic converter while replacing gasket. Converter on back order. MIL returned with the same code. Took vehicle to a different Jeep dealer. Code P20EE indicated to replace SCR. New SCR installed. Vehicle finally fixed. | ||
| Aug 201649100 miUS $100 | Cupholder in center console was flaking pieces of chrome trim. Part replaced. Rattle coming from rear suspension. Struts replaced. | ||
| Mar 201768368 miUS $108 | Check engine light came on. Code P242B-00. Needed new exhaust sensor. Part was ordered on Friday, arrived and installed the following Tuesday. | ||
| Jeep Grand Cherokee in Alberta, Canada Sep 2015 - Jan 2016 | |||
| Oct 20158360 mi | Transmission issue, replace the transmission CEL light on, DEF problem | ||
| Nov 20158560 mi | CEL light on again, DEF issue CEL light on again, DEF issue right after last repair | ||
| Jeep Grand Cherokee in Illinois, United States Jan 2015 - Jan 2015 | |||
| Jan 201515000 mi | Malfunction Indicator Light (MIL) came on. Took vehicle in for repair. Parts are on order (for over a month) have been driving with the light on for 1000+ miles. Dealer says that no damage will occur, Remote Start will not work now either Air Suspension error would go on and off repeatedly - turned out to be a wire that was rubbing under the vehicle that kept shorting out. Dealer repaired wire. Blind Spot Monitor error. Light will come on and the system will stop working until vehicle is restarted. Sometimes the error does not come up, but most of the time it does. Defective module that has been on backorder for 1+ month. | ||
| Jeep Grand Cherokee in British Columbia, Canada Mar 2014 - Jul 2018 | |||
| Jun 201517980 mi | left catalyst | ||
| Jan 201626640 mi | replaced transmission skid plate | ||
| Aug 201634140 mi | replaced catalytic converter under warranty | ||
| Jeep Grand Cherokee in Illinois, United States Oct 2013 - Nov 2018 | |||
| Aug 201547800 miUS $130 | Converter faulty. Sensor defective.def nozzle replaced. All were upgraded. Was covered under extended warranty with 100 dollar deductible. Otherwise would of been 5400 dollars. Very disappointed with these failures Brace loose | ||
| Nov 201555000 mi | Removed nox sensor rear. Had to clean it and apply anti seize to the thread. | ||
| Feb 201660100 miUS $800 | Exhaust temperature sensor | ||
| Jun 201668000 miUS $275 | Oxygen sensor bad. Concerned about long term reliability | ||
| Jul 201669000 miUS $2300 | Engine light. Replacement of SCR. Replacement of front and rear NOX sensors Replacement of rear exhaust temperature sensor | ||
| Aug 201672000 miUS $282 | Another bad sensor | ||
| Nov 2017100000 miUS $5820 | Check engine light on. Intake manifold plugged with soot. EGR replacement due to soot. Mass air sensor cleanup. New intake manifold and sensors | ||
| Dec 2017100000 miUS $1500 | Replaced SOOT collector | ||
| Jeep Grand Cherokee in Colorado, United States Oct 2015 - Feb 2020 | |||
| Aug 201637000 miUS $350 | Exhaust filter plugged and made car undriveable. | ||
| Dec 201755000 mi | Air suspension system intermittently will not work. Diagnosed as a cowling that needs repair, allowing water & dirt to foul a sensor. Referred to a dealer for body work. Repair not yet done. | ||
| Jeep Grand Cherokee in Ontario, Canada Mar 2014 - Jul 2014 | |||
| Jul 20144960 mi | DEF system failure. Replaced DEF line + Injector. | ||
| Jeep Grand Cherokee in Georgia, United States Feb 2021 - Aug 2021 | |||
| Mar 202169000 mi | diesel engine has a canister that stores particulate filter that requires "burning off" when it's full. the canister may crack and allow coolant to enter and burn off. the canister may catch fire to the passenger compartment. was safety recalled and repaired but the dealership messed up the repair and had to take it back to get fixed, again. | ||
| Jeep Grand Cherokee in Illinois, United States Feb 2015 - Jan 2018 | |||
| Nov 201533000 mi | Engine light was on ... warranty work was done on the emissions system and a software upgrade was performed. | ||
| Dec 201644000 miUS $100 | Check engine light was on. They replaced exhaust temperature sensor and catalytic converter. The vehicle had this done once before while under warranty. I had the extended warranty with $100 deductible for this service trip. | ||
| Sep 201753000 mi | Engine light on again - code was for DPF system - forced a DPF regen and system passed (diesel emissions - covered under factory warranty). Note** picked up vehicle and engine light was off. Engine light came back on within a week. Will schedule another visit when free rental becomes available. | ||
| Jeep Grand Cherokee in Washington, United States Mar 2014 - Feb 2017 | |||
| Jun 20142000 mi | Plastic elbow joint in coolant line had a crack and allowed coolant to leak out of engine under pressure. Engine overheat light lead to tow. Repaired under warranty, waited 2 days for part. | ||
| Aug 201517400 mi | Threw a CEL. Vehicle was driving and acting normally. Code dealt with the DEF system, dealer replaced the SCR cat converter under warranty. SA noted that Jeep introduced a new cat converter part number to deal with high failure rate. | ||
2014 Jeep Grand Cherokee 4dr SUV
turbocharged 187hp 3.0L V6 Diesel 8-speed shiftable automatic AWD w/low range
| Jeep Grand Cherokee in Queensland, Australia May 2014 - Jun 2018 | |||
| Jan 201510840 mi | I noticed a knocking noise from the suspension (thought it came from the rear). Dealer changed the shock mounts, didn't cure it. Dealer traced it to front drive shaft which apparently needed changing on a TSB. | ||
| Jul 201523560 mi | After that all was well for a time, but then the knocking noise came back. This time the dealer traced it to a dry CV apparently caused by an incorrectly fitted boot retainer. He also mentioned a sway bar mount was replaced. | ||
2014 Jeep Grand Cherokee 4dr SUV
470-horsepower 6.4L V8 8-speed shiftable automatic AWD
| Jeep Grand Cherokee in New South Wales, Australia Sep 2013 - Jan 2016 | |||
| Apr 20157020 mi | Pushrod failure. replaced pushrod and rocker arm. | ||
| Jeep Grand Cherokee in Virginia, United States Jan 2014 - Dec 2016 | |||
| Aug 201411000 mi | Oil pressure sensor failed. Part is on nationwide backorder, much like most parts on the 2014 Jeep GC SRT. | ||
| Feb 201520000 mi | Wire connecting to the drivers rear shock became lose, dropped onto the axle and wore through creating a short. | ||
| May 201653000 mi | Replace rear axle due to electrical wire holder breaking and allowing the cable to drag on the axle boot. Caused a grease leak and ruined the joint. | ||
| Jeep Grand Cherokee in Texas, United States May 2014 - May 2014 | |||
| May 201411000 mi | The new 8 speed transmission is awesome but had an issue with hard/jerky downshifts. Dealer did a software update per TSB# 21-017-14 and it shifts perfectly now. No problems since the TSB was performed | ||
| Jeep Grand Cherokee in California, United States Nov 2013 - Jul 2018 | |||
| Jun 20144000 mi | Check engine light came on with P0171 and P0174: lean fuel from 2 sensors. Everything checked out fine at delear and the indicator had to be reset. Computer thinks it was triggered because of hard braking while engine was still cold. | ||
| Oct 20146300 mi | Continued P0171 and P0174 lean fuel codes. STAR system says 'improper auto-stick operation when engine cold'. But, I'm always breaking when cold, as I live on a hill. Dealer replaced MAP sensor. Problem still recurred. Problem fixed with software update which specifically addressed this problem. | ||
2014 Jeep Grand Cherokee 4dr SUV
360-horsepower 5.7L V8 8-speed shiftable automatic AWD w/low range
| Jeep Grand Cherokee in Pennsylvania, United States Jun 2013 - Jul 2018 | |||
| Jan 201410300 mi | Two non-recall issues: HVAC system update and radio / backup camera issues | ||
| Feb 20145000 mi | Radio replacement for backup camera issues on Jan trip. Update, April: Backup camera still lagging and heat malfunctioning from previous trip. Still waiting for parts to come in / repair to finish. | ||
| Apr 20146300 mi | Engine burning oil on startup. Dealer claims there is a known issue, replacing oil pan. | ||
| May 20147000 mi | MotorWorld replaced oil pan, but smoking issue became WORSE. M.W. after 2 more trips did not identify the issue and "Could not replicate" - went to Berger. Berger saw smoke first time, drained >1 qt oil M.W. overfilled, smoking stopped. On same trip to Berger as oil smoke issue, Berger reflashed HVAC that MotorWorld did improperly & recalibrated system. Heat/AC seems normal now. Chrysler still working on fix for backup camera "Lag" via software. | ||
| Aug 20148000 mi | Chrysler released a uConnect update. Applied update. Backup camera no longer jitters. TSB 08-036-14 REV. A link http://wk2jeeps.com/tsb/tsb_wk2_0803614a.pdf | ||
| Jul 201515500 mi | CEL for oil pressure sensor. Replaced under warranty. | ||
| May 201626600 mi | Check engine light for oil sensor. Replaced under warranty. Several TSBs / flashes done as well at no cost. | ||
| Jeep Grand Cherokee in Colorado, United States Jul 2014 - Jul 2016 | |||
| Sep 20145000 mi | Wouldn't recognize an SD car into media center | ||
| Feb 201513000 mi | Automatic temperature control software reload Intermittent problem with Sirus radio switching over to iPod, then back. Dealer replaced the media control module, which then converted the problem from intermittent to a full failure. They contacted Chrysler to find out how to proceed. Media control module not working properly after previous repair. Dealer got instructions from Chrysler and new part and made second unsuccessful repair attempt. Chrysler now says to replace radio as well--parts on order. | ||
| Mar 201516000 mi | Replaced media center to fix radio and iPod connection issues | ||
| Apr 201646000 mi | Fuel vapor recirculation solenoid | ||
| Jeep Grand Cherokee in California, United States Sep 2014 - Oct 2015 | |||
| Dec 201423000 mi | From the first week I owned the Car it smokes oil smoke upon startup. Dealer as completed an oil consumption test. Dealer has opened a STAR request to Chrysler direct for solutions. No reply yet. | ||
| Feb 201525300 mi | Smokes when start up in my incline driveway. Dealer determined the oil pan needed replaced, then kept it for oil consumption test. All seemed OK....two weeks later more smoke. Dealer pulled head off engine and found crack in head gasket. Engine continued to emit smoke at start when Jeep parked in my driveway...slight incline. Took four times to the dealer and Chrysler Mechanic to find problem with oil leaking into manifold. | ||
| Jeep Grand Cherokee in California, United States Jun 2013 - Jun 2018 | |||
| Mar 201518000 mi | External temperature sensor gets intermittently "stuck" or gives incorrect reading and does not update / reset. | ||
| Apr 201518500 mi | Service 4WD light and warning indicator. Dealer found problem is actuator and motor (?) faults/failures, and needed to order replacement parts. External temperature sensor gets intermittently "stuck" or gives incorrect reading and does not update / reset. Parts (hopefully) received to complete repair of 4WD actuator/motor issue. | ||
| May 201520000 mi | MIL on. ODB2 scanner reports P0520 error: Engine Oil Pressure Sensor Circuit Found TSB 18-034-14 (known issue). Replacement part on backorder. Scheduled follow-up appointment. External temperature sensor gets intermittently "stuck" or gives incorrect reading and does not update / reset. | ||
| Jun 201521000 mi | 9-1-1 / phone error code on navigation touchscreen (intermittent). Told they would need to replace the head unit, but replacement part was not available. MIL on. ODB2 scanner reports P0520 error: Engine Oil Pressure Sensor Circuit Found TSB 18-034-14 (known issue). Replacement part was ordered from previous visit. Installed and issue corrected. | ||
| Aug 201521700 mi | SiriusXM radio stopped functioning. The radio ID was changed as a result in a firmware update to the navigation/radio head unit. Called SiriusXM to transfer service from the old ID to the new ID. | ||
| May 201629000 mi | Burning oil. Blue smoke from exhaust, and low oil levels between oil changes. Shop suspects that a software issue caused higher-than-necessary vacuum pressure and issue would be fixed with SW update. Have not noticed symptoms since. | ||
| Mar 201737000 miUS $200 | Windshield washer fluid reservoir was leaking and needed to be replaced. Replace trim around automatic cruise control sensor under front bumper. | ||
| Sep 201741000 miUS $10 | Blower system stopped functioning. Performed self-diagnosis and found that the blower fuse had blown -- in fact, it appeared quite burnt in the fuse box. Purchased and replaced the fuse. | ||
| Nov 201747000 mi | Windshield washer sprayers had stopped functioning again. Found that the hoses had become loose / disconnected. | ||
| Jeep Grand Cherokee in Washington, United States Jun 2013 - Dec 2013 | |||
| Sep 20132000 mi | creaking from panoramic sunroof, rear passenger side. Dealer replaced sunroof frame, and applied silicone adhesive between 2 body panels that were rubbing. | ||
| Jeep Grand Cherokee in Massachusetts, United States Jun 2013 - Jun 2022 | |||
| Jun 201532000 mi | passive entry fails in hot weather | ||
| May 201760000 mi | replace water pump | ||
| Dec 201766000 mi | replace the aftermarket waterpump with an OEM now that parts are available | ||
| Apr 202195000 miUS $100 | Cooling fan running at full speed due to high transmission temperature; cooler bypass valve failed. | ||
| Jeep Grand Cherokee in Virginia, United States Jun 2013 - Jun 2014 | |||
| Jul 20131100 mi | Rear hatch handle not installed flush with the body. Drivers seat had X3 indentations in the cushion. Still fighting with dealer for fix. Radio/Nav flashing message. "Vehicle Phone Requires Service" Dealer has since said unit should be replaced. However, did not know about the problem and blew me off initially. Radio TSB was found a week later by the dealer. New radio on back order. Uconnect showed msg "Vehicle Phone Requires Service, Contact your Dealer". Went to the dealer and showed them the TSB. New radio on backorder. Not fixed yet. | ||
| Oct 20132200 mi | New head unit installed. All u-connect issues resolved. | ||
| Mar 20145000 mi | Drivers seat lumbar had issues. Loud noises coming from seat. | ||
| Jun 20146000 mi | Rear backup cam jumpy | ||
| Jeep Grand Cherokee in California, United States Feb 2013 - Mar 2014 | |||
| Jun 20132000 mi | Vehicle keeps giving a message the the "air suspension is cooling down, please wait". Happens within 5 miles of first cold start of the day. The remote keyfob to open the liftgate requires 4 clicks instead of the normal 2 clicks. Liftgate was out of alignment. Required a body shop to correct problem. | ||
| Aug 20132300 mi | Since the vehicle was about 2 weeks old, the remote keyfob requires 4 clicks instead of 2 to operate the liftgate. Vehicle has been back 3 times for this problem. Jeep still doesn't know how to repair this problem. | ||
| Mar 20145000 mi | A TSB was done for the transmission. | ||
| Jeep Grand Cherokee in New York, United States May 2013 - Jun 2018 | |||
| Dec 20134000 mi | RECALL WAS TAKEN CARE OF AND CRUISE CONTROL STOPPED WORKING, STEERING WHEEL SWITCH WOULD NOT ACTIVATE THE SYSTEM, PART ORDERED. WILL HAVE PART INSTALLED DURING NEXT SERVICE. | ||
| Apr 201731000 miUS $100 | Replaced entire hid headlight assembly | ||
| Nov 201734000 miUS $451 | HID headlight bulb/ballast on passenger side. Driver side had previously failed as well. | ||
| Jeep Grand Cherokee in Texas, United States Mar 2014 - Dec 2016 | |||
| Jul 20146200 mi | Brake fluid leaks, break red light on dash. ABS HCU module replaced. Jeep would not go into gear, have to move back and forth to get it in gear. Performed BCM flash per RRT 14-050 18-19-02-P9 Module , body control reprogrammed. Adaptive Cruise control and cruise control would turn itself off. Problem was related to defective ABS HCU module which was replaced | ||
| Jeep Grand Cherokee in Colorado, United States Apr 2013 - Mar 2016 | |||
| Nov 20135400 mi | Recall for updated software. | ||
| Jeep Grand Cherokee in California, United States Dec 2013 - Jun 2022 | |||
| Mar 20142000 mi | Power steering Pump have to be replaced. | ||
| Oct 201520800 mi | Vented seat blower motor have to be replace since the original motor is not working properly. | ||
| Feb 201742000 mi | Leaking Coolant | ||
| Jul 201750000 mi | Water pump failed and was replaced. | ||
| May 201972000 miUS $1010 | The AC evaporator was leaking and have to be replaced. | ||
| Jeep Grand Cherokee in British Columbia, Canada Jan 2015 - Feb 2015 | |||
| Feb 201518600 mi | blue smoke problem at cold start, parked on incline vibration noise from front of dash, at highway speed oil leak | ||
| Jeep Grand Cherokee in Pennsylvania, United States Sep 2013 - Oct 2013 | |||
| Oct 201312000 mi | MIL light was on. Dealer ran code and said fuel filler neck needs replaced. Part on back order. Not repaired yet, was out of Town when this happened. had to drive home 700+ miles. Was a little nervous BSM failure. Error message that Blind Spot system unavailable, service required. Dealer said Blind Spot Module Internal failure and Module needs to be replaced, again part on back order. Worked sporadically on 700 m ride home but not now! iPod would not play when plugged into UCONNECT, device was not recognized, however iPod said it was connected and would not play. A few software updates were performed and seemed to work again | ||
| Jeep Grand Cherokee in North Carolina, United States Sep 2016 - Jun 2018 | |||
| Jan 2017 | Car runs perfect. Lots of rattles.....that's what car was in for. One rattle still remains in the moon roof. Dealer says they can't repair. Chrysler engineering working on solution. | ||
| Feb 201721000 mi | Rattles coming from the engine compartment. Technician worked for three days and finally found two pipes making the rattling noise. He put padding between them then tied them together and wala.....noise gone. I was impressed the tech stuck with it so long and even more impressed the dealer let him. Of course the dealer gets paid from Chrysler. | ||
| Jeep Grand Cherokee in Connecticut, United States Mar 2013 - Dec 2014 | |||
| Sep 20136000 mi | 911 phone malfunction, nav system freeze, misc errors with infotainment system. Replaced nav and infotainment system. Unsuccessful. | ||
| Oct 20136500 mi | Chased electrical problem to loose phone antenna connection. Resolved. | ||
| Jeep Grand Cherokee in Colorado, United States Nov 2013 - May 2021 | |||
| Aug 201721000 miUS $120 | Turn signal multifunction switch failed. | ||
| Jeep Grand Cherokee in North Carolina, United States Dec 2015 - Jan 2017 | |||
| Oct 201622500 miUS $125 | Water pump failure Right rear shock leaking | ||
| Jeep Grand Cherokee in Colorado, United States May 2015 - May 2019 | |||
| Jan 201734300 mi | Replaced water pump under warranty | ||
| Jan 201841000 mi | Rear Main Seal | ||
| Jeep Grand Cherokee in Kansas, United States Jun 2014 - Jun 2015 | |||
| Feb 20159100 mi | Tire balancing continues to be an issue. Taking the vehicle back again for a balance. | ||
| Jeep Grand Cherokee in Michigan, United States May 2014 - Jan 2016 | |||
| Jun 201410000 mi | Dealership detected leak in right rear shock during an oil change. | ||
| Jan 201629000 mi | Oil pressure sensor failed. Reported max pressure causing engine light to come on and disabling the remote start. | ||
| Jeep Grand Cherokee in New Jersey, United States Jul 2015 - Apr 2018 | |||
| Feb 201635000 mi | Defective wheel bearing | ||
| May 201638000 miUS $100 | Engine light on due to faulty O2 sensor | ||
| Dec 201644000 miUS $150 | leaking radiator | ||
| Nov 201755000 miUS $285 | noisy tie-rod had to be replaced | ||
| Jan 201857000 miUS $100 | non functioning gps/satellite radio antenna | ||
| Jeep Grand Cherokee in Qatar Jul 2013 - Jul 2021 | |||
| Feb 20148060 mi | Automatic Liftgate motor failed after that I realized it was a dafective unit from the beginning. | ||
| Jun 201412400 mi | There where clicking sound from the sunroof. Sunroof wan't working, easy exit wasn't working; they had forgotten to reconnect a cable during the previous repair. | ||
| Jeep Grand Cherokee in Georgia, United States Mar 2013 - Sep 2014 | |||
| Dec 20138000 mi | TSB/Recall N58 to reprogram instrument cluster and ABS module, tighten a ground wire, to fix cluster blackout and erroneous warning lights, possible loss of ABS function TSB 08-082-13 for air suspension, to eliminate false warning messages | ||
| Sep 201416000 mi | Nav/Radio/Controls system failed, was to be replaced after reset didn't help. Then after a month they found they couldn't fix it, and started the buy back process. | ||
2014 Jeep Grand Cherokee 4dr SUV
290-horsepower 3.6L V6 8-speed shiftable automatic RWD
| Jeep Grand Cherokee in Texas, United States Feb 2013 - Jun 2016 | |||
| Jul 20136000 mi | Backup Camera shorted out within a week of purchase. Still not fixed, very frustrating. Engine/Powertrain are solid. | ||
| Jeep Grand Cherokee in Florida, United States Aug 2016 - May 2022 | |||
| Sep 201630000 mi | Electrohydraulic power steering pump leaking oil badly. | ||
| Nov 201631400 miUS $80 | Check Engine light on. EVAP emissions codes. Spring-loaded fuel filter seal was gunned up and not fully closing. | ||
| May 202282000 miUS $3500 | Thermostat failed on road trip, leading to engine running hot and possibly burning up radiator fan. Dealer replaced fan and water pump (minor leak) but failed to rectify problem. Dealer then replaced radiator. While testing with new radiator, thermostat housing started to leak. Dealer replaced thermostat, correcting problem. Probably only needed thermostat and fan. | ||
| Jeep Grand Cherokee in North Carolina, United States Mar 2013 - Sep 2019 | |||
| Apr 201420000 mi | Oil pressure sender replaced. | ||
| Jul 201547800 miUS $100 | Primary fuel pump died. | ||
| Apr 201889000 miUS $800 | ABS module needed replacing Oil pump replaced due to oil pressure control circuit stuck off (engine warning light was coming on sporadically). Two days later: Driveshaft replacement do to CV joint that went bad. | ||
| Jeep Grand Cherokee in California, United States Nov 2013 - Mar 2018 | |||
| Jan 201412300 mi | fixed a loose connector on an interior LED | ||
| Jeep Grand Cherokee in Alabama, United States Jul 2014 - Sep 2017 | |||
| Sep 20142000 mi | Suspension noise when going over small bumps, dealer replaced rear shock mounts as per TSB. | ||
| May 201511600 mi | MIL illuminated due to bad oil pressure sensor/ | ||
| Jeep Grand Cherokee in Arizona, United States Sep 2013 - Apr 2017 | |||
| Oct 20135800 mi | Transmission overheats when towing an RV weighing less than 3,500 lb. Vehicle is rated to tow 6,000 lb. Updated software. | ||
| Jan 201410700 mi | Car was taken in for recall fix plus continued transmission overheating issues pulling RV trailer. Dealer said computer fix for recall should fix overheating. Haven't pulled RV since but transmission ran at 240 degrees in mountains. | ||
| Jul 201425000 mi | Transmission overheated while traveling on interstate, NOT towing a trailer. Temperature topped at 273. Updated software. Dealer finally contacted manufacturer for possible resolutions on overheating transmission problem and they finally got it fixed. Fourth visit for this issue. Replaced a valve in the transmission. | ||
| Nov 201559300 mi | Torn drive shaft boot No power to 12v outlet in center console | ||
| Jan 201665000 miUS $195 | Fuel injection flush | ||
| Jeep Grand Cherokee in Texas, United States Nov 2013 - Apr 2018 | |||
| Oct 201411000 mi | Upgraded to latest software version to correct "car phone not working" problem. Problem still exists after visit. | ||
| Jeep Grand Cherokee in Oklahoma, United States Aug 2013 - Jun 2016 | |||
| Oct 20131800 mi | ABS and traction control lights on in instrument cluster. Replaced ABS module which did not resolve the problem. Vehicle may be covered by Chrysler recall N58. Awaiting notification from Chrysler. Fault code indicating fuel pressure sensor out of range. Dealer replaced fuel pressure sensor. Unknown if this resolved the issue because of other issue with ABS and traction control. | ||
| Nov 20133000 mi | Notified Chrysler Customer Service of unresolved issues. They finally got technical expert in contact with technician at dealership. After two days of troubleshooting, identified improper wiring connection in engine compartment. Resolved. | ||
2014 Jeep Grand Cherokee 4dr SUV
290-horsepower 3.6L V6 8-speed shiftable automatic AWD w/low range
| Jeep Grand Cherokee in Illinois, United States Sep 2014 - Mar 2016 | |||
| Sep 20144000 mi | Defective headlight on one side had to be replaced. | ||
| Jeep Grand Cherokee in New York, United States Mar 2013 - Jul 2016 | |||
| Mar 201410000 mi | Dashboard warning lights would all go on at the same time and traction, back up sensors, abs and other modules would stop working sporadically. Experienced issue only once before receiving recall notification. | ||
| Jeep Grand Cherokee in Michigan, United States Dec 2014 - Jul 2016 | |||
| Jul 201632000 mi | Dashboard went momentarily blank (and the a/c quit working). Everything went back to normal after about 10 seconds. | ||
| Jeep Grand Cherokee in Connecticut, United States Apr 2013 - May 2014 | |||
| Jun 20132000 mi | Uconnect not working properly, VR button unresponsive, have to replace computer The Uconnect computer was replaced, then a newer version software was installed 11.13 because of on going issues. | ||
| Nov 20137000 mi | Uconnect software reload 3rd time. The phone would not pair up, losing radio presets, nav slow to respond etc. Software went from version 13.19.0 to 13.38.52, things work much better. | ||
| Dec 20139000 mi | loaded software version 13.48.3 to correct issues with previous version | ||
| May 201412000 mi | recall preformed, software updates, updates did not resolve issues | ||
| Jeep Grand Cherokee in Illinois, United States Oct 2013 - Sep 2015 | |||
| Jul 201523000 mi | UConnect compatibility with Samsung Mobile phone. Updates to UConnect not working correctly. Claim that phone is no longer supported. | ||
| Jeep Grand Cherokee in Michigan, United States Jul 2013 - Oct 2015 | |||
| Apr 201411000 mi | Msg on screen - Phone requires service. Also some odd behavior when in radio mode. | ||
| Jeep Grand Cherokee in Idaho, United States Jul 2015 - Jun 2022 | |||
| Dec 201520000 mi | Broken rear shock absorber. To be replaced under warranty. Part on order. Check engine light on. Plus car will not stay in ECO mode when selected. | ||
| Jeep Grand Cherokee in New Jersey, United States Mar 2013 - Oct 2014 | |||
| Jun 20133000 mi | Rear load leveling shock absorbers had to be replaced. | ||
| Sep 20139000 mi | HVAC didn't return to previous setting after remote starting vehicle. Poor downshifts | ||
| Dec 201313000 mi | Recall N58. Reprogram Instrument Cluster & ABS. Module / Alternator Ground Wire. | ||
| Jun 201421000 mi | Left Front Backing plate was loose. | ||
| Jeep Grand Cherokee in Alaska, United States Aug 2013 - Jun 2018 | |||
| Jun 201514000 mi | Replaced ORC module. This has been an active recall for about a year but they never had the part. | ||
| Jeep Grand Cherokee in Virginia, United States Apr 2013 - Apr 2018 | |||
| Oct 20137000 mi | October 2013 dealer updated the UConnect software to v13.38.52, which rectified almost all issues; some remain. EVIC (instrument cluster) will soon get updated software. Otherwise vehicle has been trouble-free and reliable. | ||
| Nov 20139000 mi | Buggy UConnect despite software updates. Buggy EVIC (instrument cluster) despite software upgrades. Buggy FWC (Forward Collision Warning) despite software upgrades. Dealer seems to need upgrades to his staff. | ||
| Apr 201419300 mi | "SERVICE AIRBAG SYSTEM" was displayed on the EVIC (instrument cluster). | ||
| May 201420000 mi | Triple failure: no cruise control; LCD alerts me to have telephone system repaired; message says that driver's seat belt is not buckled. "service airbag system" message appears again; dealer purportedly had fixed it. I hate this car. Defective airbag sensor under front passenger seat resulted in loss of cruise control and threat to telephone service. New sensor is working properly for the last three weeks. My fingers are crossed. | ||
| Sep 201432000 mi | UConnect. Dealer installed latest firmware, which did not fix all failings. | ||
| Nov 201434000 mi | 1. Two factory recalls. 2. Technician "CND"(could not duplicate) faults of ACC (accident collision avoidance system) and UConnect (factory radio-navigation) system. | ||
| Apr 201541500 mi | Under warranty, Jeep replaced the transmission's valve body. | ||
| Sep 201544000 mi | The transmission would only work in third gear. Under Jeep warranty, a Jeep dealer replaced the original transmission, which had been repaired in April, with a remanufactured transmission, but failed after 2,000 miles for the same problem. | ||
| Dec 201772000 mi | Front and rear drive shafts and couplings | ||
| Jeep Grand Cherokee in Virginia, United States Sep 2013 - Nov 2014 | |||
| Jul 201411300 mi | Software upgrade | ||
| Jeep Grand Cherokee in New York, United States Apr 2018 - Oct 2023 | |||
| Jul 201961000 miUS $400 | Key fob stopped working. Replaced battery and still not working. Dealer replaced with new fob. | ||
| Jul 202280000 miUS $300 | Replaced rear brake rotors and pads | ||
| Jeep Grand Cherokee in California, United States Aug 2021 - Jan 2022 | |||
| Jan 2022136000 miUS $2000 | Bad rocker bearings, replaced all rockers and lifters. Cracked oil filter housing. | ||
| Jeep Grand Cherokee in Arizona, United States Jun 2021 - Jul 2022 | |||
| Dec 202187363 mi | Engine mounts diagnosed as torn. Parts were on national backorder and unavailable. No repair performed. | ||
| Jul 202295491 miUS $100 | Replaced torn and leaking engine mounts, both sides. Covered under extended service plan, $100 deductible. | ||
| Jeep Grand Cherokee in Maryland, United States Jun 2014 - Jul 2022 | |||
| Jul 2022129000 miUS $100 | Leak in condensor, which had to be replaced. I paid only $100 because I have mopar lifetime warranty | ||
| Jeep Grand Cherokee in Minnesota, United States Jul 2016 - Jun 2022 | |||
| Jun 201847000 mi | Oil filter neck was leaking. Was replaced. | ||
| Oct 202173000 mi | Oil cooler line leaking, was replaced | ||
| Dec 202174000 mi | oil leak | ||
| Jeep Grand Cherokee in New York, United States Mar 2013 - Sep 2013 | |||
| Apr 2013 | Car died while driving, not even flashers available. Dealer reported ABS module failed, replaced. Car died again in middle of road while wife driving and 5-year-old in car. Car went haywire - wipers on, dash blank then lit up. Bad ground found. Dealer put 100 miles on to test, said it was good to go. | ||
| May 2013 | Wife received Service 4WD Message. Dealer replaced 4WD transfer case control module. Tested another 160-170 miles and returned car to us as fixed, safe. Service 4WD Light on again. Car stereo/Nav was cutting out while driving back to dealer -- this is what happened when car first died. Car is still at dealer at this point, we are filing for Lemon buyback. | ||
| Jun 20132000 mi | Dealer replaced Transfer Case and selector switch - something about clutches being too tight as determined by Chrysler STAR engineers. Vehicle has been as designed since then, but was in shop for a LONG time with this one. | ||
| Sep 20132000 mi | Transmission shifting rough at times, felt like it was slipping at others. There is now a TSB out for this, but since Chrysler was buying it back and the dealer was 25 miles away, we just dealt with it until turn-in. | ||
| Jeep Grand Cherokee in Michigan, United States Feb 2017 - Aug 2020 | |||
| Jun 201729800 mi | Metallic rattle towards the rear of the panoramic sunroof that occurs intermittently while open or closed. Dealer checked the attachment bolts and found them all to be tight. "Insulated" the drain tray but the rattle returned later that day. Issue was not resolved on first trip. | ||
| Jeep Grand Cherokee in Maryland, United States Apr 2017 - May 2021 | |||
| May 201737000 mi | Navigation GPS was off. Ordered a new radio. As of this writing its been over a month and it's back ordered. | ||
| Aug 201743000 mi | New radio came in to fix my issue with the GPS not working. Dealer replaced radio and updated the software while there. | ||
| Jeep Grand Cherokee in Pennsylvania, United States Aug 2013 - Jul 2016 | |||
| Dec 201311000 mi | Flashed TCM and updated software | ||
| Jan 201411300 mi | Driver rear door trim piece was lose, replaced with new piece | ||
| Nov 201421000 mi | Power steering wasnt working. Dealer ran diagnostics, ended up being a loose ground cable to the electric power steering pump, no parts replaced. | ||
| Dec 201422000 mi | Noticed a small oil leak, drove to dealer. Dealer found a leaking oil cooler housing and oil filter housing leaking. Replaced housings, as well as upper and lower intake gaskets. | ||
| Jul 201531200 mi | Transmission was shifting hard when going from 8 to 7 and 6 gears. Dealer reflashed TCM, performed quicklearn. Issue seems to have gone. | ||
| Jeep Grand Cherokee in Virginia, United States Sep 2013 - Jun 2022 | |||
| Oct 201662000 mi | MIL indicator lit. OBD diagnostics said cylinder 2 misfire. Replaced valve follower and rocker arm. | ||
| Jeep Grand Cherokee in California, United States May 2014 - Apr 2015 | |||
| Jul 201416300 mi | hard 1/2 up and down shift, there's a "bump." Dealer performed TSB update replaced valve body/reprogrammed TCM. Climate blower motor failed at 16603 miles. Dealer to replace | ||
| Sep 201418000 mi | cont. hard 1/2/3 up-downshift despite prev valve body replacement. Replaced with "updated valve body". fix completed. rubbing noise on R driver side/front when turning right. replaced shock mounts (all 4) - still presented noise. Replaced sway bar (r) noise stopped. "Key Fob Left the Vehicle" message when passenger exists car (stopped/not in park). key fob failed to unlock doors - causing security alarm to go off. battery replaced/system flashed - "KF left vehicle" still occurs occasionally. | ||
| Nov 201419400 mi | rattle in the headliner from the moon roof bracket lumbar support in driver seat "squeaking" sound while driving and sitting. | ||
| Feb 201521600 mi | for the third time, hard 1/2/3 up-downshift despite prev 2 valve body replacements. power steering reservoir completely empty - no under leaks detected. "next track/station" control button on steering wheel (behind on the l side) stopped working. | ||
| Apr 201523000 mi | Addiitonal squeaks/creaks from driver seat only, while driving. Rattling again from moon roof bracket in head liner, different area than 1st report. | ||
| Jeep Grand Cherokee in North Carolina, United States Nov 2013 - Apr 2018 | |||
| Aug 201419600 mi | Dealer performed a software update which rendered HVAC inoperable. Took two trips to correct. Dealer fault, not manufacturing defect | ||
| Jeep Grand Cherokee in North Carolina, United States Mar 2013 - Dec 2014 | |||
| Aug 20137500 mi | Transmission shifted rough, lagged, hesitated, slammed gears. TSB performed. 100% different vehicle after update. Corrected all issues. | ||
| Sep 201311000 mi | Radio updated to allow AC to turn on when remote starting | ||
| Oct 201311900 mi | Transmission reflash. Still needs work | ||
| Feb 201416500 mi | Many electrical faults: camera glitches, lock/trunk button don't work consistently, seat memory shuts off radio, trans shifted rough(only issue here fixed). Radio unit was replaced. All issues persist. Was in shop for 15 days. Recall work performed to correct check engine light when remote starting. Dealer tightened a ground wire bolt. CEL no longer comes on, but remote start remains iffy. Sometimes it works, sometimes it doesn't. Many electrical faults: camera glitches, lock/trunk button don't work consistently, seat memory shuts off radio, trans shifted rough(only issue here fixed). Radio unit was replaced. All issues persist. Was in shop for 15 days. | ||
| Jul 201424700 mi | Rough Shifting. Valve body being replaced. seat clicks when hitting bumps. Replacing seat rails. | ||
| Nov 201433300 mi | Seat rack loose. Causes rattles. | ||
| Jeep Grand Cherokee in Minnesota, United States Feb 2014 - Jul 2018 | |||
| Sep 20157000 mi | replaced rear shock absorbers because of clunky sounds | ||
| Jeep Grand Cherokee in Vermont, United States Apr 2013 - Dec 2015 | |||
| May 201413900 miUS $40 | Replace infotainment head unit | ||
| Aug 201524100 mi | Head unit finally upgraded to my satisfaction. About the 8th update over 2-1/2 years. | ||
| Oct 201527000 miUS $450 | Replace tear shocks | ||
| Jeep Grand Cherokee in Michigan, United States Aug 2014 - Jun 2015 | |||
| Sep 20142000 mi | Leak in fitting at compressor | ||
| Jeep Grand Cherokee in South Carolina, United States May 2013 - Jan 2015 | |||
| Aug 20134300 mi | All dash icons lit up without prompting. A defective ABS module was replaced as well as the navigation system was re-programmed. | ||
| Nov 20138000 mi | Navigation system froze up. | ||
| Jeep Grand Cherokee in Maryland, United States Sep 2013 - Jan 2016 | |||
| Feb 20146600 mi | Air suspension. Module, shock, and finally control and pump unit. | ||
| Jeep Grand Cherokee in Illinois, United States Jan 2014 - Jun 2019 | |||
| Nov 20146000 mi | CEL lit up on a cold dark night. Went to the dealer the next day. They said the transmission valve body needed to be replaced. Got car back 4 days later. Shifts much smoother. But transmission drain pan is leaking so I have to go back. | ||
| Apr 20159200 mi | SERVICE SHIFTER message appeared. Vehicle ran rough and could not shift into park. Left me stranded on the side of the road late at night. Towed to dealer for valve body replacement -- the second time this part was replaced. | ||
| Mar 201721000 mi | Check engine light came on. Dealer worked on it for 4 days and replaced the oil pump and rear main seal. So far so good. I've never had a car that needed a new oil pump. | ||
| Apr 201721422 miUS $100 | Weather warmed up. Noticed rattling noise, seemingly random, with windows down. Crawled around and noticed that right rear-most muffler hanger was not reinstalled after major repair from previous month. Returned to dealer. They said "that wasn't it", "had to use Chassis Ears", "probably rock in front left brake dust cover", "that'll be $150, please and thank you". Noticed left rear shock was leaking, apparently leaking for some time. Dealer didn't tell me during previous visit. Called and set up another appointment. I said "one of my shocks is leaking". Received automatic email from dealer which stated "customer states left rear shock is leaking". Dealer read my mind! Extended warranty covered cost after $100 deductible, but would only replace ONE shock. I thought these had to be replaced in pairs! I'm done with Chrysler and Wickstrom Jeep in Barrington, IL. | ||
| Dec 201725000 mi | Around 0 degrees outside. Got "Service Air Suspension System Immediately" error message when I started the engine. Scheduled a trip to the dealer. When I showed up they said "moisture in air suspension froze", "to be expected given the weather", "nothing they could do", but "still safe to drive". I sure wish they would have told me that over the phone and saved me the trip. | ||
| Oct 201828087 mi | Paddle shifter activated on its own during normal driving, downshifted to first and stayed there. Could not cancel using the right paddle shifter. Shifting to Park and then back to Drive worked for a short distance but would happen again. Good thing I was on a side street when this happened. Towed to the dealer. You should have seen the faces of the tow truck driver and service writer when I explained the problem. Dealer called Chrysler Engineering, then replaced paddle shifter and entire steering column module (clock spring) over 7 days. | ||
| Jeep Grand Cherokee in Pennsylvania, United States Jun 2013 - Jun 2022 | |||
| Dec 20135000 mi | Heated mirror RHS - not heating - RHS front door pocket light not working | ||
| Oct 201520200 mi | Rear shocks were leaking and replaced | ||
| Apr 201831000 miUS $830 | Entertainment / radio / GPS kept rebooting and would not function | ||
| Nov 202152000 miUS $350 | Idler pulley, belt | ||
| Jeep Grand Cherokee in Colorado, United States Apr 2014 - Apr 2014 | |||
| Apr 201410000 mi | Transmission jerking from acceleration and deceleration. | ||
| Jeep Grand Cherokee in New Jersey, United States Aug 2014 - Sep 2015 | |||
| Jul 201512200 mi | Replace sensor | ||
| Jeep Grand Cherokee in Illinois, United States Feb 2014 - Aug 2014 | |||
| Aug 20144000 miUS $9 | AIR SUSPENSION MODULE WENT OUT AND HAD TO BE REPAIRED | ||
| Jeep Grand Cherokee in North Carolina, United States Aug 2014 - Jul 2022 | |||
| Jun 201611000 mi | Oil pressure sender needed to be replaced. | ||
| Jeep Grand Cherokee in Utah, United States Apr 2013 - Jun 2016 | |||
| Jun 20133000 mi | Emits blue smoke from exhaust on start up. Chrysler advised replacing PCV valve. Has reduced but not cured the problem. | ||
| Aug 20135000 mi | Dealer diagnosed exhaust smoke as caused by leak of coolant into cylinders. Replaced both cylinder heads. | ||
| Dec 20138000 mi | Dealer performed recall - installed software - resulting in instrument cluster failing. Dealer ordered parts and replaced instrument cluster. | ||
| Jul 201529700 mi | The display suddenly said "press clutch and push start button" and very hard to start. Displayed multiple errors. Check Engine light came on. Dealer said there is a star case for this. Found a short in electrical system. | ||
| Apr 201638300 miUS $200 | Radar dome on front of vehicle became misaligned, rendering forward collision warning and adaptive cruise control systems unreliable and resulting in multiple repeated error messages being displayed. | ||
| Jeep Grand Cherokee in Illinois, United States Apr 2013 - Mar 2016 | |||
| Jun 20131000 mi | GPS navigation system faulty. | ||
| Dec 20134000 mi | Replace radio and GPS and communications components, underwarranty. Fix alternator cable grounding. Upgrade software via Flash for Nav/Radio/Control systems. | ||
| Jeep Grand Cherokee in Nebraska, United States Jul 2013 - May 2016 | |||
| Feb 20146100 mi | Loud noise heard during cold start-up. Delete replaced water pump but that was not the problem. Return trip for radios flush because dealer topped off with wrong coolant. Problem ended up being the belt tensioner | ||
| Jul 201410000 mi | TSB Updates to PCM module | ||
| Jan 20157200 mi | Squeak from pully. Replaced under warranty | ||
| Feb 201517100 mi | Power steering fluid was low. Apparently leaking into boots. Replaced front end. No problem since Smelled radiator coolant. Dealer did test and found leak. Replaced radiator core. | ||
| Mar 201518000 mi | Intermittent problems with radio freezes and restarts | ||
| Dec 201526000 mi | Door actuator lock needed to be replaced | ||
| Jeep Grand Cherokee in Virginia, United States Nov 2014 - Dec 2014 | |||
| Nov 20145000 mi | Wheel well trim was peeling away from the vehicle | ||
| Jeep Grand Cherokee in New Mexico, United States Nov 2013 - Aug 2017 | |||
| Jan 20142000 mi | delayed down shifts and up shifts intermitantly HVAC multiple issues. Doesn't maintain temperature, doesn't cool down when necessary. Doesn't redirect air when necessary | ||
| Dec 201412000 mi | have had thump on start up which they didn't find however they did several flash "Upgrades", now the doors don't unlock properly and the alarm goes off if I unlatch at the tail gate. | ||
| Aug 201519000 mi | passanger seat recliner malfunctioned | ||
| Nov 201522700 mi | Blue tooth connectivity with sound system malfunctioned; would not automatically recognize cell phone. Radio block replace as it coded a fault | ||
| May 201628000 mi | The radio was replaced for the second time in about 9000 miles. The bluetooth connection stopped working. Reprogramming was attempted but was unsuccessful. Unit was replaced. | ||
| Aug 201631000 mi | What appeared to be a rattle in the dash was actually a cover for wiring going to the rear view mirror. It took hours for technicans to locate! | ||
| Dec 201636000 mi | There was a clunking toward the rear when the car was warm. Was told that there is a service bulletin about same. Bushings were replaced an modification was performed | ||
| Jeep Grand Cherokee in Michigan, United States Apr 2013 - May 2016 | |||
| Sep 20134000 mi | Issue: Interior rattle noise at 1100 rpm while in gear (not neutral). Root cause was loose part number stickers on the back of the inside of the glove box. By removing the upper plastic owner's manual tray, I gained access to remove them. | ||
| Apr 201523500 mi | Sway bar mounts had deteriorated and were causing vibration noise inside the vehicle when driving over bumps. | ||
| Dec 201531749 mi | Both windshield washer nozzles on the hood were replaced. The passenger-side nozzle had quit working altogether. Dealer said the driver-side nozzle was starting to crack, so it was replaced, too. Covered under warranty. Also two recalls. 31,749 miles: Both windshield washer nozzles on the hood were replaced. The passenger-side nozzle had quit working altogether. Dealer said the driver-side nozzle was starting to crack, so it was replaced, too. Covered under warranty. | ||
| Jan 201622300 mi | Dealer replaced air compressor for air suspension under warranty. Issue was that vehicle said, "Service Air Suspension Immediately," and the suspension would no longer raise or lower. | ||
| Mar 201634000 mi | Power steering system was leaking. Dealer found upon inspection and repaired under warranty. Replaced rack and pinion because seals not sold separately. Handle to spare tire compartment broke off. Was trying to get jumper cables on a cold day when the handle snapped off. Dealer replaced handle under warranty. | ||
| Jeep Grand Cherokee in Indiana, United States Oct 2014 - Sep 2018 | |||
| Jun 201647000 mi | I noticed a "ticking" sound coming from engine after returning from a trip. Took to dealership and found out the passenger cylinder head needs replaced! Covered under powertrain warranty & jeep extends to 150 or 10 yrs for these 3.6L heads. | ||
| Jeep Grand Cherokee in Arizona, United States Dec 2014 - Jan 2015 | |||
| Dec 20149000 mi | Updated "flash" on 8 speed transmission. TSB repairs: updated flash on transmission,replace overhead map light, install moisture protection boot on master brake power unit. | ||
2014 Jeep Grand Cherokee 4dr SUV
290-horsepower 3.6L V6 8-speed shiftable automatic AWD
| Jeep Grand Cherokee in Connecticut, United States Sep 2013 - Mar 2016 | |||
| Mar 201518000 mi | oil leak, | ||
| Jeep Grand Cherokee in Nebraska, United States Jul 2013 - Jul 2016 | |||
| Aug 2013 | Applied TSB. | ||
| Nov 20136000 mi | A second TSB applied for transmission shifting. | ||
| Dec 20137000 mi | Cowl trim cover loose. | ||
| Jan 2014 | Cowl, hood noise. Dealer researched a STARs issue on related problems. Retorqued hood bolts. | ||
| Feb 20148000 mi | Nasty squeak from cowl area on driver side. | ||
| Mar 20149000 mi | Nasty squeak from cowl area on driver side. Finally resolved by replacing hood pins per a TSB on 2012-2013 JGCs. | ||
| Feb 201526000 mi | Passenger side seat belt and retractor assembly replaced. Truck jack was replaced after if collapsed during a tire change. TSB to recalibrate the shift points for transmission. Hivac system flash. | ||
| Jeep Grand Cherokee in Saudi Arabia Jul 2016 - Dec 2016 | |||
| Aug 201629940 mi | Stabilizer has a fatal design error, every 35000 km has to be replaced otherwise it's swaying on the highways. I'm going to send it back to the car lease company soon. | ||
| Jeep Grand Cherokee in Iowa, United States Jan 2015 - Jun 2018 | |||
| Sep 201519000 miUS $60 | Engine service soon light. Diagnosis at the dealer indicated need to replace the thermostat, engine not warming up quick as it should have. Thermostat replaced under warrantyrnThey also reported need for alignment which I paid about $60 for | ||
| Jeep Grand Cherokee in Virginia, United States Jan 2014 - Mar 2016 | |||
| Jul 201524300 mi | The AC wasn't getting cold. The condensor was replaced due to a leak. | ||
| Jeep Grand Cherokee in Washington, United States Jul 2013 - Apr 2017 | |||
| Mar 201768000 mi | HVAC blows warm on one side and cold on the other. Too expensive to repair. | ||
| Jeep Grand Cherokee in New Jersey, United States Feb 2014 - Jan 2017 | |||
| Sep 20143000 mi | The radio/HVAC/phone display screen went black, no control over anything. Several restarts did nothing. After a few hours it starting working again. Not worth a trip to the dealer for an "unable to duplicate customer concern no codes found" diagnostic. | ||
| Feb 20156100 mi | The Jeep's door striker was adjusted when I had the oil changed last month. The latch was catching and rubbing when opening the door. 85% improved. The screen issues has not reappeared and no codes when found...of course. | ||
| Jeep Grand Cherokee in Washington, United States Aug 2013 - Jul 2015 | |||
| Dec 20135000 mi | All of the warning light came on and would not turn off. A known issue. A TSB and a recall was reported. | ||
| Jan 201418000 mi | Rough shifting. Computer did not know when to shift. Re-flashed with new software. Problem still comes and goes. | ||
| Feb 20146700 mi | Engine light came on: could not figure out what the cause was. did evap leak test and was not the issue. They thought it was a software issue. was in the shop first time for 1 day and was not fixed. 2nd time they had it for 10 days. | ||
See TrueDelta's information for all SUVs
See TrueDelta's information for all Jeep models.
