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Volkswagen Jetta in Quebec, Canada Feb 2018 - Mar 2018 | |||
Mar 201888040 miC $300 | Exhaust flap connector corroded . Glow plug control module. Connector replaced. |
Volkswagen Jetta in California, United States Jun 2015 - Jan 2017 | |||
Jan 201638000 mi | A/C issue when car runs or is driven for long periods of time | ||
Apr 201642700 mi | TDI Fuel system FAILURE completely replaced all components involved with the Diesel Fuel System. |
turbocharged 200hp 2.0L I4 6-speed manual FWD
Volkswagen Jetta in Pennsylvania, United States Jan 2013 - Mar 2016 | |||
Oct 201535700 miUS $1500 | TSB'ed timing chain stretched, destroying engine. Fix attempt failed after two months. Clutch broke while in previous repair. VW dealer refused to cover it. Had new clutch put it at trusted independent shop. | ||
Jan 201639500 mi | Previous work on timing chain damage finally failed. VW replaced engine, turbo, block. |
Volkswagen Jetta in Virginia, United States Mar 2014 - Dec 2015 | |||
Nov 201414500 miUS $2400 | Clutch Kit replacement - Clutch, Flywheel, Pressure Plate, Throwout Bearing due to Pressure Plate spring failure |
Volkswagen Jetta in Colorado, United States Feb 2013 - Dec 2016 | |||
Jun 201411000 mi | Engine hesitated and check engine light came on. Dealer had TSB and put in an additive per TSB. |
Volkswagen Jetta in Pennsylvania, United States Nov 2017 - Jun 2022 | |||
Apr 201718780 miUS $580 | new intake manifold |
Volkswagen Jetta in Connecticut, United States Jan 2021 - Jun 2022 | |||
Jan 202163795 miUS $987 | EPC light came on for faulty Fuel Pump, they also replaced cam followers Clutch replaced | ||
Jun 202280718 miUS $847 | Front Driver Side Axle Spark plugs and coils were replaced due to misfire |
Volkswagen Jetta in Connecticut, United States Aug 2012 - Mar 2016 | |||
Oct 2012 | manual transmission cable needed adjustment | ||
Mar 201638000 mi | carbon buildup caused pollution sensor malfunction |
turbocharged 200hp 2.0L I4 6-speed automated manual FWD
Volkswagen Jetta in Quebec, Canada Apr 2015 - Jun 2022 | |||
Dec 201649600 mi | Door lock keep freezing so door wouldn't close... | ||
Jan 2017 | Now 3 out of 4 door lock keep frezing in cold wheater... now warranty is out and asking volks for goodwill, cant believe door lock freeze on a 2013 car... my winter car (2005) is better than that! | ||
Feb 201854560 mi | Intake replace on warranty. | ||
Oct 202176260 miC $500 | Front brake and rotor. |
Volkswagen Jetta in Texas, United States Apr 2015 - Mar 2016 | |||
Aug 201532100 mi | Car died on road, engine on but transmission not engaging. Took 3 weeks at dealer to discover - "high cambus wire on shifter cable rubbing on metal frame behind heater core causing short in system losing control to multiple control modules" |
Volkswagen Jetta in Alabama, United States Dec 2012 - Apr 2015 | |||
Mar 20132800 mi | Leaking oil and required major repair visit. Harmonic balance pulley was not installed into the timing chain sprocket causing engine to leak oil. Took entirely too long to get part for this new vehicle! Very disappointed at only 3000 miles. Annoying squeak in sunroof was not found by service dept. Dealer said major repair involving oil leak due to faulty part installed on assembly line. This caused a seal to fail and vehicle had been leaking oil since purchased. Took one week to repair. | ||
Nov 201310000 mi | Sunroof visor broken and inoperable. Parts ordered. Car repaired after five days at dealer. | ||
Dec 201314000 mi | Sunroof visor immediately broke again after being repaired two weeks earlier. They never have VW parts so it has been in the dealership for three weeks now! Altogether it's been at the dealer a month since purchasing in Feb. 2013! |
Volkswagen Jetta in Louisiana, United States May 2013 - Nov 2015 | |||
Jun 201410000 mi | For the second time I tell them something is wrong with my suspension. Well they left the shipping blocks in the Springs! Now I have loud click noise when turning in reverse sporadically. Very irritated. Blown speaker. Noted 2x now and they still have not replaced. Would not recommend Lafayette, LA vw. Car burned over a quart of oil. Owner pulled me aside to explain that all vws with turbos 'do that' | ||
Jul 201520300 mi | Tightened a subframe bolt and clunk has not reappeared. Vehicle returned from earlier oil burning issue. Shop tech reported only .2 of a liter of oil burned since previous visit 2 months earlier. Stated as within manufacturer spec. | ||
Nov 201527000 mi | Speaker was never repaired |
Volkswagen Jetta in Texas, United States Feb 2012 - Mar 2013 | |||
Dec 20121628 mi | Passenger door speaker rattled when playing music. Speaker in door was cracked. Dealership replaced the speaker and fixed the issue. Glove compartment scratched upon delivery of vehicle. Dealership replaced glove compartment. Driver's seat had small, glossy stain on the back. Dealership tried several fixes but stain still remained. Dash rattled/vibrated during acceleration. Dealership replaced clip in engine as per TSB 21 12 02. This did not fix the issue. | ||
Jan 20132439 mi | Rattling coming from subwoofer/trunk. Mounting screws for subwoofer came loose. Dealer removed screws, placed lock tight and reinstalled screws. This fixed the issue. Dash rattled/vibrated during acceleration. Foam tape was inserted behind cluster area and new A/C vent trim was installed. Fixed the issue. Car made loud noises from the front wheel wheels when turning. Dealer found issue with CV boots. VW quality technical manager removed CV boots and sent them to Puebla factory engineers to diagnose issue. Replaced CV boots on my car. Passenger door and b-pillar creaked and rattled during driving. Dealership found that the passenger door was too tight, causing stress on the body of the car, resulting in the creaking noises. Adjusted passenger door and striker. Did not fix Passenger door required 2-3 times of hard closing to shut. Dealer adjusted door and striker. Did not fix issue. | ||
Mar 20133155 mi | Passenger door and b-pillar rattled and creaked. Missing/loose clip in passenger door. Passenger door seals rubbing against body. Clip was replaced for passenger door. Seals rubbing was a body flex issue caused by dealer--left suspension spacers in. Passenger door was misaligned by dealer. Different dealer came in to re-align door. Large 2 ft stress crack on windshield. There was no sign of impact, and issue was concluded to be due to excessive body flex of the vehicle. Passenger door window would not roll down completely. Dealer adjusted window and corrected the issue. Radio/Nav rattled excessively during normal driving conditions. Dealership ordered new radio in an attempt to fix the issue. Excessive body flex because dealer left suspension spacers in, drove car with little suspension compliance for 3,000 miles. Car replaced by VW. Passenger door and b-pillar rattled and creaked. Missing/loose clip in passenger door. Passenger door seals rubbing against body caused noise. Clip was replaced for passenger door. Seals rubbing was a body flex issue caused by dealer. Passenger door was misaligned by dealer. Different dealer came in to re-align door. Large 2 ft stress crack on windshield. There was no sign of impact, and issue was concluded to be due to excessive body flex of the vehicle. Passenger door window would not roll down completely. Dealer adjusted window and corrected the issue. Radio/Nav rattled excessively during normal driving conditions. Dealership ordered new radio in an attempt to fix the issue. |
turbocharged 170hp 1.4L I4 Hybrid 7-speed automated manual FWD
Volkswagen Jetta in New York, United States Jun 2021 - Jun 2022 | |||
Aug 2021126000 miUS $850 | Compressor failed. Could not find a new one. Dealer eventually found a used one. |
Volkswagen Jetta in Ohio, United States Oct 2013 - Jun 2017 | |||
Nov 201637600 mi | Mechatronics and transmission oil replaced. Symptoms: hard jerk when taking off from a complete stop, constant starting and stopping the engine when at a complete stop, refusal to enter "e-mode" or switch to battery power. |
turbocharged 140hp 2.0L I4 Diesel 6-speed manual FWD
Volkswagen Jetta in Florida, United States Jul 2013 - Aug 2017 | |||
May 201418600 mi | A/c push button sticking replaced button panel under warranty | ||
Feb 201646400 miUS $250 | Post catalytic oxygen sensor failed, replaced sensor |
Volkswagen Jetta in California, United States Jun 2013 - Mar 2017 | |||
Aug 20133000 mi | defective air vent trim | ||
Sep 201692000 miUS $470 | A/C and Heater sensor failed and needed replacement. | ||
Jan 201774700 miUS $300 | Diesel fuel pump failed and sent metal shards throughout the fuel system causing the engine to sputter. Complete repair will cost several thousand dollars which we currently do not have and the car is out of warranty. | ||
Feb 2017103000 miUS $3000 | Replaced high pressure fuel pump, injectors and fuel lie. Flushed fuel system. Not covered under warranty even though previous year was grandfather by and extended warranty in acknowledgement of known issue. |
Volkswagen Jetta in Pennsylvania, United States Feb 2015 - Aug 2015 | |||
Mar 201565000 mi | My check engine light went on so I took it to the dealer. It turned out that the diesel particulate filter had failed and needed to be replaced. Luckily it was covered under warranty otherwise it would have been a $2,500 job. |
turbocharged 140hp 2.0L I4 Diesel 6-speed automated manual FWD
Volkswagen Jetta in California, United States Jan 2014 - Jun 2016 | |||
Jan 201414000 mi | the track guide for the moonroof broke, and it therefore wouldn't close | ||
Sep 201438000 miUS $30 | Bluetooth connectivity issues. |
Volkswagen Jetta in Ontario, Canada May 2017 - Apr 2018 | |||
Jun 201766340 miC $1700 | Front rotors were destroyed within a year of purchase from the dealership. Seatbelt wouldn't recognize that it was latched. Dealer says airbag would not deploy in an accident. | ||
Apr 201875020 mi | Car would not start. Turned out to be condensation within the intercooler that had frozen. Intercooler was replaced along with new vacuum lines. |
Volkswagen Jetta in Saskatchewan, Canada Dec 2020 - May 2023 | |||
Jun 2022117800 miC $500 | Leak discovered in A/C system. Owner performed all work. Replaced condenser, high pressure and low pressure lines, evaporator on interior side of firewall. | ||
May 2023133300 miC $680 | Spring slipped off strut. Replaced both front struts/springs/shocks. Connecting link was seized to strut so I had to grind it off. Replaced both front end connecting links as a result. P2271 Bank 1 Sensor 2 O2 sensor failed. I replaced the sensor. Now it is giving me code P00D5 so I have to figure out what that is. P2115 Intake Manifold Flap. Dealership was going to charge me $1,000+ CDN so I bought the part from dieselgeek to fix the issue. $120 CDN + 15 minutes of my time. |
Volkswagen Jetta in British Columbia, Canada Sep 2015 - Mar 2020 | |||
Jun 201997960 mi | intake manifold cracked, replaced under warranty | ||
Feb 2020108500 miC $350 | Had to replace the rear passenger brake caliper, hand brake was dragging |
Volkswagen Jetta in Georgia, United States Jun 2013 - Feb 2017 | |||
Sep 201414000 mi | Replaced blown speaker in door. It had buzzed since new, but my wife, who drives the car, never noticed. |
Volkswagen Jetta in Ohio, United States Mar 2013 - Dec 2016 | |||
Jun 20135000 mi | Faulty headlight switch. The switch had a short and was slipping into the "fog lights on" position without pulling the knob out. | ||
Apr 201419300 mi | Place where two panels between the rear seat and the door did not properly align with one another. Unsuccessful, need to take it back in. | ||
Jun 201540000 mi | Vehicle made fluttering or rapid chirping sound from engine compartment at highway speeds, particularly noticeable in the rain. It was determined that an exhaust valve needed replaced. This repair was performed under warranty. | ||
Jun 201646000 miUS $250 | Glow plug relay faulty. Replaced relay. | ||
Jul 201646300 miUS $110 | Oxygen sensor failed. |
Volkswagen Jetta in Connecticut, United States Oct 2012 - Dec 2015 | |||
Jun 201459000 miUS $50 | Exhaust disconnected from subframe grommets as a result of an acident earlier this year and/or potholes left over from winter. |
Volkswagen Jetta in Illinois, United States Aug 2013 - Dec 2016 | |||
May 201422900 mi | Stereo amplifier replaced under warranty due to periodic failure. | ||
Mar 201682000 miUS $100 | Repair of trunk wiring harness due to cable strain causing failure of harness resulting in trunk running lights not working properly. No indication on dash learning lights of failure. |
Volkswagen Jetta in Maryland, United States Jun 2013 - Jan 2017 | |||
Jul 20131000 mi | Fuel pump cracked. Fuel leaking over the top of the fuel tank. |
Volkswagen Jetta in Indiana, United States Jun 2013 - Sep 2014 | |||
Aug 20132700 mi | A "clip" came off of passanger front door handle on inside of door. Dealer fixed, no questions asked. | ||
Dec 201311000 mi | Horn quit, dealer put on new horn. Only took a day because they didn't have one. They put me in one of their cars which they always do for any service you can't wait on. Benefits of buying from the dealer who services. |
Volkswagen Jetta in Arizona, United States Nov 2012 - May 2014 | |||
Jan 20136000 mi | Exhaust clamp in the rear was loose and caused a rattling noise. Was fixed free. |
Volkswagen Jetta in Colorado, United States Jul 2013 - Dec 2016 | |||
Jan 2014 | A glow plug was replaced. |
Volkswagen Jetta in Michigan, United States Aug 2013 - Feb 2017 | |||
Jan 20166500 mi | The heater started to emit a terrible musty smell whenever it was wet outside. The dealer claimed they could find nothing wrong. The problem still exists and makes the car almost unusable when it's raining outside. |
Volkswagen Jetta in North Carolina, United States May 2013 - Jun 2013 | |||
Jun 20138000 mi | The AC would quit working due to freezing up Fuel efficiency in the TDI is horrible. At this time I can not get over 35 mpg with 100% highway driving |
170-horsepower 2.5L I5 6-speed shiftable automatic FWD
Volkswagen Jetta in Georgia, United States Oct 2012 - Oct 2015 | |||
Nov 20139000 mi | Bad wheel baring. Replaced under warranty. |
Volkswagen Jetta in Georgia, United States Feb 2015 - Jun 2022 | |||
Feb 2022203000 mi | Brake pads on rear passenger side needed replace. |
Volkswagen Jetta in Nevada, United States Oct 2012 - Jul 2018 | |||
Jul 201535200 miUS $150 | Recharged AC | ||
Oct 201767000 miUS $520 | Ignition column replaced due to keys getting stuck |
Volkswagen Jetta in Georgia, United States Jan 2016 - Jun 2022 | |||
Apr 201872640 miUS $97 | Installed new Rear Brake Pads, Rotors and Hardware. Used the Powerstop Brakes Evolution Complete Kit. | ||
Jul 2021101000 miUS $351 | Replaced the entire Brake System POWERSTOP'S "TOP OF THEIR LINE" wearable Brake Parts. I wanted their most dependable and highest performing parts. Made a HUGE performing difference. |
Volkswagen Jetta in Arizona, United States Jul 2021 - Jul 2022 | |||
Jun 2022155000 miUS $125 | Ignition lock (mechanical steering lock) failed, leaving driver stranded because the car would not start (couldn’t turn key). This is a COMMON problem on VWs. Bought the part and replaced it. |
Volkswagen Jetta in Florida, United States May 2016 - Jan 2021 | |||
Dec 201751000 miUS $100 | Power locks were auto-locking every time the car reached 15 mph (not just the first time). Diagnosed as faulty switch in RR door lock assembly. Rather than spending $300+ to repair, we had the auto-locking feature disabled. | ||
Jun 201855000 mi | Repaired faulty steering column lock, a known problem with these cars. The ignition key was hard to turn and hard to remove. VW extended the warranty on those parts, so it cost us nothing but time. |
Volkswagen Jetta in Pennsylvania, United States May 2013 - Jun 2014 | |||
Aug 20132300 mi | Drivers side rear window will not raise with auto close with driver's master switch. Master switch is bad, not in stock. |
Volkswagen Jetta in Washington, United States Aug 2014 - Sep 2017 | |||
Feb 20152900 mi | Gas cap door didn't open and close normally. Door catch was replaced and problem solved. | ||
Oct 20157200 mi | Driver's window had excessive wind noise. No parts replaced. Adjusted door alignment. |
Volkswagen Jetta in Florida, United States May 2013 - Sep 2015 | |||
Jun 201521000 mi | Passenger seat sensor chiming for seat belt even though no one was in the passenger seat. |
Volkswagen Jetta in Georgia, United States Sep 2015 - May 2016 | |||
Mar 201658000 miUS $50 | Bluetooth module issues Windshield washer sprayer Replaced parts in rear suspension due to a TSB. |
115-horsepower 2.0L I4 5-speed manual FWD
Volkswagen Jetta in Virginia, United States Mar 2013 - Dec 2016 | |||
Oct 201529500 miUS $25 | Acceleration was erratic, probably due to bad fuel. However, check engine light came on due to a cylinder misfiring. In shop all day and they found no problem. Added fuel additive, and problem seemed to clear. | ||
Nov 201531000 mi | Engine stumbling was misdiagnosed on first visit. Second visit replace coil wrap for one cylinder. Stumbling continued, and running with bad coil wrap had damaged spark plug. Replaced all plugs. | ||
Mar 201636000 mi | Engine again began stumbling after coil replacement. Apparently plugs were fouled from operation with bad coil. Replaced plugs and back to normal operation. Door lock mechanism in driver side front door made grinding sound, despite lock still functioning. |
Volkswagen Jetta in Ontario, Canada Jan 2017 - Apr 2020 | |||
Feb 201841230 mi | Driver side door latch stopped working from outside the vehicle - could only open door from inside the car. Replaced entire mechanism under extended warranty |
Volkswagen Jetta in Quebec, Canada Mar 2013 - Jul 2019 | |||
Nov 201311160 mi | Door rattle. repaired and no noise since. | ||
May 201418220 mi | Windshield cracked and changed under warranty. | ||
Jun 201419840 mi | Radio does not correctly display iPod songs through MDI. Turns out iTunes Match creates the problem. | ||
May 201532240 mi | Two tie-rod ends were changed. First suspension recall was also done. | ||
Apr 201760884 miC $100 | Alarm horn stopped working. VW original part: $175. Had it changed with another at $50. 20 minutes to change. Cheap aftermarket part will have to be changed in a few weeks from the sound of it. | ||
Sep 201876260 miC $1500 | Clutch assembly had to be changed. Turns out a leak likely caused the problem. Key assembly needed to be changed. |