265-horsepower 3.5L V6 6-speed shiftable CVT FWD
Infiniti JX in Florida, United States Sep 2013 - Sep 2015 | |||
May 201425000 mi | Rattle in dashboard - they had a complaint bulletin already on it and insulation was added underneath dash. Battery cables very corroded for age of vehicle | ||
Jul 201426500 mi | Rattle in passenger side rear door. Dealership reported a clip was missing from inside the door. Clip was replaced. | ||
Oct 201429700 mi | Fuel cap loose warning light on |
Infiniti JX in Ontario, Canada Jun 2016 - Dec 2021 | |||
Jul 201629440 mi | Description from invoice: ACCELERATOR PEDAL FAIL.REPLACED PEDAL,PERFORM RELEAN PEDAL AND IDLE AIR VOLUMN. INSPECTION VEHICLE CAME WITH CODE P2138 APP SENSOR,C1130 ENGINE SIGNAL, .REMOVE ENGINE ROOM HARNESS PERFORM VOLTAGE DROP TEST FOUND LOW VOLTAGE SUPPLY ON ACCELERATOR PEDAL AND THROTTLErn CHAMBER,CONTACT TECH LINE.REPLACE ENGINE ROOM HARNESS | ||
Apr 201735611 miC $1912 | Left front Wheel Bearing AC not working. Replaced long AC line under vehicle and line going into vehicle from the rear. Also added Freon | ||
Jun 201847740 mi | Air conditioning not working well, especially in hotter weather. O rings needed to be replaced. |
Infiniti JX in Florida, United States Jan 2013 - Mar 2019 | |||
Oct 201310700 mi | Instrumental Panel Cluster circuit board heated up and failed - no instrumentation would function. Ordered from factory and odometer reading set before board swap can occur. | ||
Dec 201314000 mi | Seat blower motor started vibrating when the heat/cool selection was used - driver side only. | ||
May 201421400 mi | Driver seat blower replaced again | ||
Sep 201540000 mi | Airbag sensors on passenger front seat malfunction. | ||
Jul 201760500 miUS $1400 | They had to replace the radiator fan assembly due to faulty bearings. | ||
Sep 201875000 mi | Driver side door handle completely pulled off. Cheap plastic parts! | ||
Feb 201979000 mi | Catalytic converted triggered the check engine light. Checked the warranty and it was covered by Federal Emission warranty up to 80K miles. Infiniti covered the warranty. Otherwise, it would have been 2500 to fix. |
Infiniti JX in Texas, United States Feb 2014 - Sep 2015 | |||
May 201521700 mi | Speedometer cluster. It stopped working |
Infiniti JX in Georgia, United States Apr 2012 - Jun 2015 | |||
Sep 20127000 mi | moulding needed to be replaced - coming off | ||
Oct 201430200 mi | Car will not recognize key. Not fully diagnosed. Currently thinking that the power brakes lose pressure too quickly after the car is turned off, can't then recognize when brake pressed to start car. | ||
Nov 201431000 mi | Same issue with not starting | ||
Mar 201536000 mi | Battery dead. Draw somewhere in the system | ||
Jun 201536000 mi | Not starting issue never solved. |
265-horsepower 3.5L V6 6-speed shiftable CVT AWD
Infiniti JX in Ontario, Canada Oct 2014 - Nov 2014 | |||
Nov 201426660 mi | Volume Down and Source buttons on steering wheel intermittently unresponsive when cold. Displays set to metric would on occasion appear in US units. This may revert back to metric on next start. Dealer thinks fobs need reprogramming. |
Infiniti JX in Connecticut, United States Feb 2015 - Nov 2016 | |||
Sep 201520000 mi | Surround camera color poor. Unable to fix. | ||
Sep 201626000 mi | Front wipers making noise |
Infiniti JX in Nevada, United States Jan 2014 - Dec 2016 | |||
Jul 201515300 mi | battery went bad |
Infiniti JX in United Arab Emirates Dec 2014 - Jun 2015 | |||
Jun 201521080 mi | The left side display was not working properly. |
Infiniti JX in Quebec, Canada Jul 2015 - Jun 2021 | |||
Dec 201529760 mi | passenger electrical heater doesn't heat enough | ||
Aug 201644520 mi | Replaced front passenger wheel bearing. Under Warranty | ||
Feb 201748340 mi | Shock head bearing replaced | ||
Nov 201757660 miC $35 | Plastic protector of suspension arm was loose. Dealer removed it |
Infiniti JX in Pennsylvania, United States Jun 2012 - Jun 2018 | |||
Sep 201743000 mi | There was a slight vibration in the drive train. The dealer ordered a new part [a coupler] and repaired the vehicle under warranty. | ||
Jan 201847000 mi | We took our JX35 to the Infiniti dealer for a shudder in the drive train. Dealer struggled to diagnose, first replacing a coupler (for the second time) and then calling to state the transmission had completely failed. It then took another 2 weeks to order a new transmission and complete the repair. All accomplished under warranty. |
Infiniti JX in Wisconsin, United States Apr 2012 - Jan 2022 | |||
Apr 201887000 miUS $500 | Replace brakes and machine rotors |
Infiniti JX in Ontario, Canada Dec 2013 - Jan 2017 | |||
Oct 201643480 miC $680 | Front axle needed to be replaced |
Infiniti JX in Florida, United States Jun 2017 - Jul 2018 | |||
Jul 201896000 miUS $500 | 3rd radiator fan assembly for this vehicle, the last one was replaced less than 2 years ago |
Infiniti JX in Maryland, United States Jun 2016 - Jul 2022 | |||
Dec 202156000 miUS $1700 | Alternator Failed | ||
Jan 202257000 miUS $1800 | System leaking | ||
Jul 202268000 miUS $350 | Emission control warning light. Gas cap replaced |
Infiniti JX in Maryland, United States Oct 2020 - Jun 2022 | |||
Nov 2021110000 miUS $93 | tire valve stem+sensor |
Infiniti JX in Oregon, United States Aug 2012 - Jun 2018 | |||
Apr 201848000 miUS $100 | Rear Hatch quit working |
Infiniti JX in Virginia, United States Jul 2014 - May 2023 | |||
Sep 201618000 mi | Missing screw in wheel well | ||
Nov 202237000 miUS $574 | Sway bar link had excessive play |
Infiniti JX in Arizona, United States May 2014 - Nov 2019 | |||
May 20145000 mi | Instrument cluster failed; no gauges or lights available on dash. Required new instrument panel. | ||
Jan 2015 | Electronic DTE value reading incorrectly against analog fuel gauge; needle stuck at 1/4 tank while DTE continued to drop. Per TSB, re-replaced dash components (second replacement). Problem still persists - need to replace fuel level sensor. Replaced left rear chrome window trim - was pulling away from body. Passenger sun visor failed; would not collapse back into original position (would loosely hang). Dealer ended up replacing both driver- and passenger-side visors. |
Infiniti JX in Washington, United States Nov 2012 - Jun 2016 | |||
Dec 20128000 mi | Found rattle in front right B post. This was a simple fix requiring a little more insulation and a new clip to hold the wire steady. | ||
Jun 201311000 mi | The right front seat sensor for the airbag occasionally would come on when the passenger meeting the air bag weight requirement was met. The dealership re-calibrated the sensor and it works as designed. | ||
Jan 201424000 mi | There was a software update for the navigation unit. The screen would re-set itself multiple times on occasion. The software update corrected the problem. | ||
May 201427100 mi | Replaced the rear stainless steel bumper protector. Gasket was worn out. Entire trim part replaced with new gasket | ||
Oct 201542800 mi | The weather stripping on the leading edge of the front left passenger door peeled off and needed replacement and there were two chrome trim strips one below each side of the car was pitted. |
Infiniti JX in Massachusetts, United States Oct 2012 - Aug 2016 | |||
Feb 201418000 mi | Windshield washer stopped working = bad pump Brake recall | ||
Apr 201527700 mi | Clunking noise when hitting bumps Outside trim was coming off | ||
May 201528700 mi | Windshield washer stopped working again for the front and back washers. Garage door opener doesn't recognize/will not memorize 1 of 3 garage door remotes. But the dealer's loaner QX60 worked when I took it home. PART REPLACEMENT DID NOT WORK. Clunking noise was finally diagnosed as a bad spring. | ||
Jun 201531000 mi | Airbag light was flashing Static noise in the middle row right side speaker even though the radio was COMPLETELY off!!! | ||
Jan 201627200 mi | Water on the carpet on the passenger (right) side. Driver's side was dry. Water seemed to be coming from bottom up vs. top down. They claim vent "flapper" at left rear of car in wrong position allowing water to run diag into front right..hmm Driver side visor "clicking" and not staying in position. It was replaced. | ||
Jul 201640000 mi | While driving the car would literally stop and restart the engine quickly so that I would not lose control. This happened when it was cold outside. Although it restarted quickly, it was still scary. Dealer found codes but could not repeat. |
Infiniti JX in New Jersey, United States Dec 2012 - Jul 2013 | |||
Jul 201313000 mi | Multiple sensors working improperly: lane change feature would intermittently work. Some computer problems. |
Infiniti JX in New Hampshire, United States Apr 2012 - Jul 2018 | |||
Jan 201412200 mi | Plastic cover behind rearview mirror kept coming off. Rear bumper cover seal coming off. Dead-pedal cover came off (broken tabs). All replaced under warranty. | ||
Jun 201545000 mi | The fans were making an awful noise, like ball-bearing vibrations. Suspected to be rodent, but was actually a fault in the fans. New fans ordered but not yet arrived. Wheels. The clear coat has started coming off in spots on 3 of the 3 wheels in the clear coat. Dealer said this should not be happening and is replacing all 3 wheels. | ||
Aug 201548700 mi | This visit was for maintenance and to address the issues previously found and parts ordered for. Parts were all replaced during this visit to close out the issues. | ||
Sep 201549000 mi | 4th wheel has paint clear coat chipping off. Dealer noticed as abnormal and replaced the wheel. | ||
Oct 201668000 miUS $1000 | AC no longer blowing cold air. Brought in for service and turned out to be a hole, from rust, in the AC line. They had to replace the line. Car was making loud noise that sounded like the radiator fan vibrating. Turned out to be the front left wheel bearing. | ||
Jul 201888000 miUS $400 | rear passenger window not working at all. Dealer replaced faulty window switch. |
Infiniti JX in Wisconsin, United States Apr 2013 - Jul 2022 | |||
Dec 201435000 mi | Developed noise when moving. L wheel bearing replaced | ||
Jul 201549000 mi | There was a fluid leak I didn't notice until the car stopped moving. The CVT and radiator were replaced. | ||
Dec 201552000 mi | Previously the transmission and radiator were replaced. The dealer in Indianapolis forgot to top off the fluid causing the new transmission to fail. Also they did not tighten a hose and the radiator lost coolant. | ||
May 201662900 mi | dealer failed to find transmission leak. Leaked again and needed to return | ||
Jun 201670000 miUS $901 | Hoses attached to radiator failed. I suspect these were damaged when the radiator was replaced but I was charged out of warranty rate. | ||
Dec 201670000 miUS $299 | I paid to have the telematics device upgraded and was to get one year free of their service, similar to On Star. It does not work. They said they would let me know if they can fix it. | ||
Jun 201775000 mi | The Infiniti connect system. Visit the dealer several times. Hasn't worked for over a year. | ||
Jan 201881000 miUS $80 | bolts from fairing under the front of the car fell out. (likely not all of these were replaced at a previous service need) This fairing then dragged on the ground making noise and allowing wind to fish tail the car. | ||
Feb 201885000 miUS $300 | Fuel level indicators intermittently stop working. Then check engine light came on. I went to dealer concerned that there was a serious problem. The light was coded to reveal a problem with the fuel sensing system. Needed part, estimate $400 to repair. Cost $71 to diagnose. I am trying to find a local, independent shop to do this, hopefully cheaper. | ||
Apr 201885000 miUS $200 | fuel gauge intermittant. engine light on this was recommended by the shop manual but did not fix the problem, needed to move on to the next recommended repair fuel gauge was intermittently failing. the next repair was to replace the entire gauge cluster, using a part found on the internet as the factory part was over $1000. This repair was successful. | ||
May 201887000 miUS $150 | a/c failed. only recently dealer installed new hoses and recharged. recharge with fluid that includes tracer. this worked for a while but is failing, need to find leak. I blame the incompetent dealer service for this. first the hoses leaked because they were not replaced when the radiator and transmission were replaced (twice) when the hoses were replaced the system still leaked (leaks) . a new visit to correct this is planned in the near future. | ||
Sep 201890000 miUS $2200 | Alternator failed. Front end needed to be removed in order to replace. system leaking gas from the compressor. but condenser broke when replacing. other parts needed replacement, all only available from the manufacturer. believed that previous work by the dealer caused these problems | ||
Oct 202199000 miUS $400 | and leaking tail pipe | ||
Nov 2021100000 mi | key fob not recognized. need to hold to starter switch to start. I am fearful of driving long distance because I don't know if the car will always start by holding fob to starter. | ||
Jul 2022102000 miUS $50 | Muffler rattle. Exhaust system is corroding. Efforts to repair were unsuccessful. |
Infiniti JX in Illinois, United States May 2012 - Jun 2022 | |||
Aug 201438000 miUS $1 | Corrosion around terminals. Car would not crank. | ||
Nov 201557000 mi | Door weather stripping on the Driver's door and the Driver side passenger door had splits and was replaced under warrantee. | ||
Sep 201664000 miUS $588 | Replace swollen AC o-rings at Rear Right wheel well connection | ||
Dec 201670000 miUS $80 | Cranking amps were dropping. Battery 4 years old. | ||
Feb 201885000 mi | The headlight would be on, then be off. Wiring was checked and problem could not be found so they felt it was the ballast. Replacement of drivers side headlamp and ballast and 90,000 maintenance | ||
May 2022125000 miUS $300 | Normal wear, replacement [of end links] was suggested by trusted mechanic replaced serpentine belt |
Infiniti JX in California, United States Apr 2013 - Aug 2016 | |||
May 2013 | cv boot leaked, had to be replaced. suspected assembly line flaw | ||
Jan 2016 | broken air vent replaced replace rear hatch latch |
Infiniti JX in Ontario, Canada Jun 2013 - Jun 2022 | |||
Sep 201317980 mi | Noise and creaking while driving. Defective rear shock was replaced | ||
Nov 201319920 mi | The vehicle would intermittently have issues with the abs triggering and not releasing to allow adequate braking when hitting a rough patch on the road. | ||
Mar 201423560 mi | Chrome driver's door moulding was pitted and bubbling. | ||
May 201425600 mi | Took in for passenger air bag sensor sensor reprogramming Dash noises and rattle from centre navigation console and air vent Subtle knock from right rear end when accelerating after an abrupt stop Front springs were replaced due to clicking noise over bumps at low speeds Passenger air bag sensitivity was recalibrated again even though in for same recap two weeks earlier | ||
Apr 201535020 mi | Engine light on | ||
Aug 201537980 mi | Rust bubbling up underneath rocker kick plates. After owner insistence dealer and manufacturer agreed to refinish. | ||
Nov 201539680 mi | required a boost..battery ran down after a few minutes with radio on | ||
May 201644020 mi | Right rear TPMS sensor failed and TPMS light was on. | ||
Mar 201750840 mi | Noticed oil seepage from Transmission area above exhaust tubes. Dealer cleaned and checked drain plug. Now to monitor if further seepage | ||
Apr 201751421 mi | Had noise in front end...loud clicking and knock when driving at slow speeds over bumps. Replaced strut, bearing, insulator, and rod. | ||
Jun 201752700 miC $210 | Brake pads and had rotors turned | ||
Jan 201858900 miC $65 | Leak of green fluid on passenger side. Dealer verified that it is rear ac leak. No repair - pending extended warranty confirmation | ||
Feb 201861659 mi | Rear ac lines were replaced as they were leaking in several places. Noticed a day later green fluid on ground nd near right rear axle and the ac lines were still leaking The dealer changed the Rear ac lines on a previous trip however lines leaks all the refrgerant as they had not installed o/rings correctly | ||
Jun 202191140 miC $200 | the radiator cooling fans were rumbling and were replaced with an aftermarket unit |
Infiniti JX in Texas, United States Jan 2014 - Nov 2018 | |||
Jun 20147000 mi | Passenger side airbag sensor recall. Passenger side airbag light would often stay illuminated with OFF sign despite my wife being on the seat. It was a random issue and we happened to receive the recall letter before this problem was reported to dealer. | ||
Aug 201639000 miUS $100 | sun visor wouldn't hold in position, bought oem replacement part online and replaced broken sun visor myself. | ||
Dec 201647000 mi | whining noise from power steering pump. |
Infiniti JX in Quebec, Canada Jun 2014 - Jul 2016 | |||
Aug 201416880 mi | Distance until empty is completely off. It says we are empty when there is 1/2 a tank left. Infiniti is aware of the problem apparently, but no fix yet. Leather seats were cracked in the front and the back. | ||
Mar 201530380 mi | Computer on dash did not show proper remaining KMs for the current amount of gas. Replaced computer in dash. | ||
May 201531620 mi | A/C wasn't working at all. Apparently a known problem wit the car. A follow-up visit was required because the part was back ordered. | ||
Jun 201533480 mi | fog light was not level. |
Infiniti JX in Connecticut, United States Jan 2014 - Jul 2022 | |||
Jul 20148200 mi | Trim on the passenger side roof (in front of the roof rack) came loose and was rattling in the wind at highway speeds. | ||
Mar 201625000 mi | Windshield wiper pump failed, was replaced under warranty. | ||
Dec 201630000 mi | All-wheel drive controller (not sure of the actual name) was bad, dealer replaced it under warranty. |
Infiniti JX in British Columbia, Canada Dec 2013 - Sep 2017 | |||
Apr 20149300 mi | Computer did not recognize key. module was changed as per service letter. This required removal of entire dash assembly to gain access. |
Infiniti JX in New Jersey, United States Jun 2013 - Jun 2014 | |||
Feb 20143600 mi | Passenger side roof molding is coming apart near windshield. Initial fix not successful, ordered entire new molding which will have to be painted to match car. Common issue on 2013s, TSB for it. | ||
Jun 20145000 mi | Driver and passenger side roof moldings replaced. |
Infiniti JX in California, United States Jun 2013 - Sep 2017 | |||
Jul 201667000 mi | The driver sun visor broke. |