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Ford Fusion in Texas, United States May 2013 - Jan 2014 | |||
Jun 20138000 mi | Slips between 1st and 2nd gear, Left it at dealer for a few days and If the computer does not give error code or check engine light they cannot do anything about it. It is obvious that it slips and sounds different between 1st and 2nd gear. |
turbocharged 240hp 2.0L I4 6-speed shiftable automatic FWD
Ford Fusion in Virginia, United States Apr 2013 - Jan 2022 | |||
May 201419000 mi | Rattle in headliner. Re-wrapped wiring harness. | ||
Jul 201774000 miUS $85 | Emisions purge valve | ||
Mar 201885000 miUS $156 | Fuel pressure sensor went bad. |
Ford Fusion in Ohio, United States Mar 2013 - Jun 2015 | |||
Mar 20147000 mi | Oil leak. Ended up being front engine cover being loose from factory. | ||
Nov 201412000 mi | TSB performed for CV click with thrust washer. Took dealer "forever" to source parts on common repair. Both wing mirrors start moving on their own up and down and back and forth. Memory positions for seats and mirrors gone. Ambient lighting defaults to default color. Driver seat creaks/squeaks badly during acceleration and deceleration. | ||
Dec 201413000 mi | Second attempt to fix seat squeak. Part arrived (new chair foam. Started squeaking again within 24 hours. Took back in again for "good faith" visit and got a chair frame ordered. | ||
Apr 201516000 mi | Clicking again this time resolved by chauffeuring the pads and re greasing slider pins. |
Ford Fusion in Ohio, United States Oct 2012 - Nov 2014 | |||
Jul 201310700 mi | Fuel tank and fuel pump replacement |
Ford Fusion in Texas, United States Sep 2013 - Mar 2015 | |||
Oct 201330000 mi | The passengers door panels rattles when the speakers hit a certain note. Fuel System TSB | ||
Mar 201584000 miUS $150 | Car was hard to start immediately after refueling. It ended up throwing a check engine light with a code P1450. I changed the evaporative canister Purge Solenoid located under the hood and it fixed the problem. |
Ford Fusion in New Jersey, United States Oct 2013 - Dec 2013 | |||
Nov 20138300 mi | Fuel tank does not fill completely. The Ford representative re-calibrated the gauge cluster but the vehicle is still having the issue. Various rattles in the interior as well that were not fixed. |
Ford Fusion in Colorado, United States Dec 2014 - Mar 2017 | |||
Apr 201522300 mi | Half shaft TSB | ||
Dec 201527000 mi | Calipers sticking and replaced | ||
Apr 201630000 mi | New window modules | ||
Mar 201745000 miUS $300 | Noise from rear- could not diagnose |
Ford Fusion in Florida, United States May 2013 - Jun 2015 | |||
Oct 201422000 mi | Right rear door actuator failed open and had to tie the door shut with a rope. Caused road noise. Showed dealer, part was backordered for 2 weeks. | ||
Nov 201422800 mi | Dealer repaired rear door actuator. |
Ford Fusion in Louisiana, United States Jul 2013 - Jun 2015 | |||
Aug 20133000 mi | Window molding strips (in front of side mirrors) kept popping out. Dealership replaced entire window and black molding at a local glass shop. Headliner began showing yellow spots near the passenger side door due to manufacturing defect. Dealer tried spraying formula on spots with no results. Dealership and new-car warranty refused to pay for new replacement headliner. |
Ford Fusion in North Dakota, United States Jun 2013 - Oct 2017 | |||
Oct 201310700 mi | TSB 13-06-03: Gas Tank only allows 12-13 gallons on fill (16.5 gallon capacity). Requires tank to be replaces as well as computer reset. TSB 13-05-03: Small plastic plates behind interior door handles are loose and vibrant constantly. TSB 13-05-18: Trunk torsion bars require replacement as they were no setup properly for additional weight of factory installed spoiler, hence it drops/fails to remain up on any sort of incline or windy conditions. Vehicle started leaking fuel, rock got stuck in o-ring and created a gap. The seal was replaced. Gas tank was replaced and SYNC was reset, however I filled immediately after leaving dealership and with 11 miles to empty I was only able to put in 13.084 gallons. Plastic panels were "fixed" with double-sided foam tape. Trunk torsion bars were replaced as they do not account for spoiler weight. Driver side visor clip broke, failing to hold visor in position. Dealer is reordering entire visor as the repair attempt failed. | ||
Dec 201314000 mi | Driver side visor was replaced from prior failure to fix. The light inside the center arm rest was broken and pushed into the encasement preventing it from being functional. A clip on the replacement light was broken resulting in a reorder of the part. | ||
Mar 201772000 mi | Restraints control module (may short circuit, hadn't in my car, replaced), steering column bolts that may fracture (hadn't in my car, replaced), door latches (all doors). The first two were preventive. But my front passenger door would no longer close (this is the triggering event that led me to take the car in). The door latch in certain vehicles may experience a broken pawl spring tab, which typically results in a condition where the door will not latch. Parts replaced. |
Ford Fusion in Texas, United States Jun 2013 - Oct 2014 | |||
Jun 201412000 mi | I had left the vehicle at the dealer while on vacation HD radio and climate control many under the remote start menu was not accessible |
Ford Fusion in Arkansas, United States Dec 2014 - Jun 2017 | |||
May 201542700 mi | Clicking noise from front left while turning. Dealer diagnosed as differential problem. Differential replaced, but problem returned within a day of picking up the car. | ||
Jun 201544000 mi | Clicking noise remained after differential replacement. Dealer found TSB for CV axle replacement. Driver side CV axle replaced. |
Ford Fusion in Nebraska, United States Mar 2013 - Sep 2015 | |||
May 20135700 mi | Rattle/fast ticking coming from the rear interior door handle and door speaker area. Dealership reported they heard it and went into the door and taped something down and then took it on a road test. Returned to me with noise still there. | ||
Sep 20139000 mi | 16 gallon tank would not accept more than 12 gallons when showed empty. trunk liner not staying behind trunk gasket. "popped out". drivers door switch panel not sitting flush. "popped up". when shifting from forward to reverse (or vice versa), clack or click sound from front wheels. Sounds similar to pads sliding around in caliper, but is NOT that. Found TSB 13-5-24 on blue oval forum. Needs thrust washers on half shafts. Sour musty smell coming from a/c vents when hot outside. BAD for first minute, then gets much less noticeable. They sprayed deodorizer. Worked 1 day, smell came back. Many on the forums report this same problem. ticking in two rear doors. their first try did not fix it. I need to tell them about TSB 13-5-3. "panel behind handle hitting metal". That may fix it. | ||
Jan 2014 | Gas tank would not fill completely. Tank replaced. | ||
Aug 201420000 mi | Strong mold odor upon start up. TSB found by me to replace ac housing. | ||
Oct 201425000 mi | There is a "squish, squish, squish" rhythmic noise coming from the drivers side, noticeable coasting at 10mph with the window down. Sounds like is coming from driver front wheel. | ||
May 201534300 mi | rattle in passenger door area. cup holder spring arms broken rhythmic noise from drivers side still there |
Ford Fusion in Ohio, United States Jun 2013 - Jul 2014 | |||
Nov 20137000 mi | Transmission valve malformed and popping when put into reverse. |
Ford Fusion in Ohio, United States Sep 2017 - Aug 2019 | |||
Feb 201814000 miUS $157 | Dashboard lit up like Christ mas tree. ABS light, Check rear park aid, Air Bag, Hilltop Assist "Off" warning. My OBDII scanner was unable to connect so I took vehicle to the dealer. A faulty ABS sensor was found to be the cause off the issue. Since it was no longer "online" it took out all the other computers in the daisy chain. The repair cost was very reasonable, this Dealership is family owned and provided incredible customer service. | ||
Apr 201813800 miUS $200 | Rear calipers had frozen on the slides from low usage. Rear pads were worn down to 4mm, Replaced front and rear rotors and pads. Cleaned and lubed all caliper slides. |
Ford Fusion in Texas, United States Aug 2014 - Apr 2016 | |||
Aug 201558000 miUS $300 | Left front wheel hub assembly broke. |
Ford Fusion in New Brunswick, Canada Mar 2014 - Nov 2016 | |||
Sep 201420460 mi | Replaced defective part | ||
Dec 201421700 mi | Remote key fobs not working, Reprogrammed body control module | ||
Dec 201530380 mi | Replaced rear shocks |
Ford Fusion in California, United States May 2014 - Feb 2022 | |||
Dec 201519000 mi | Interior lighting would not retain settings. Required "recalibration," maybe a software update? | ||
Dec 201631000 mi | Trunk would not stay open. Problem addressed no charge via service bulletin. | ||
Sep 201737000 miUS $100 | Outside mirrors not fully functional. Diagnosed as problem with driver-side mirror switch. Replaced under extended warranty with $100 deductable. |
Ford Fusion in California, United States Oct 2014 - Jun 2018 | |||
May 201831000 miUS $85 | Replaced rear shocks due to passenger side leaking. |
Ford Fusion in British Columbia, Canada Apr 2014 - Mar 2015 | |||
Mar 201516740 mi | One Touch up windows needed reprogramming Black plastic exterior trim on drivers door behind mirror came loose.Repair was attempted, but failed again. Keyfob broken. Cover over battery compartment would not stay closed. Dealer ordered new one. |
Ford Fusion in Kentucky, United States Jan 2013 - Mar 2014 | |||
Mar 201413000 mi | Computer malfunction prevented car from starting. This has happened twice, requiring a computer reboot. The first time I had it towed to a dealership. The most recent time, a roadside tech unhooked and reattached the battery, fixing it. |
Ford Fusion in Maryland, United States Sep 2014 - Nov 2016 | |||
May 201551300 miUS $200 | TPM monitor broke loose in left front tire | ||
Nov 201675000 mi | need to replace the canister purge valve |
Ford Fusion in Michigan, United States Feb 2013 - Mar 2020 | |||
Sep 20137000 mi | Clicking noise when putting into drive. Replaced thrust washers in transmission. There was a TSB for this repair | ||
Dec 201310000 miUS $60 | Interior ambient LED not working. Dealer said repair made to wiring connector under warranty. | ||
Jan 201638000 mi | door trim rattleing would get stuck in 2nd gear. 2-3 shift hard. | ||
Dec 201751000 miUS $140 | Battery replacement |
Ford Fusion in North Carolina, United States Oct 2016 - Jun 2018 | |||
Apr 201871000 miUS $250 | Tire Pressure Sensor Fix |
Ford Fusion in Arizona, United States Dec 2012 - Dec 2015 | |||
Aug 201432000 mi | Door latch failed.Part back ordered, hence the long stay | ||
Nov 201436000 mi | Temperature control system failed.temperature setting could not be changed. |
Ford Fusion in California, United States Dec 2013 - Jun 2018 | |||
Mar 20143000 mi | Lose bolt on the tailpipe, dealer tighten the bolt. | ||
Mar 201738000 miUS $100 | Evaporator unit was flaking and large amounts of dust was entering the cabin. Cost would have been about 2000.00 but this was covered under a Ford Extended Warranty | ||
Jan 201843000 mi | Transmission was shifting hard between 1st and 2nd gear when the outside temp was below 50 degrees. After analyzing the problem the tech determined that transmission needed to be rebuilt. During the tear down a manufacturing issue was discovered in the case. The repair was covered under the power train and extended warranty I have the the vehicle. |
turbocharged 240hp 2.0L I4 6-speed shiftable automatic AWD
Ford Fusion in Michigan, United States Sep 2014 - Nov 2019 | |||
Feb 201640000 mi | Transmission shifts harshly, most noticeable in the 2->3 shift. The transmission learning memory was reset. The harsh shifting was lessened, but not removed, for a while but seems to be returning. | ||
Dec 201645000 miUS $50 | Mirror position switches stopped working correctly; replaced switch module in driver's door. | ||
Feb 201856000 mi | The engine can stall after being driven for a while, turned off for roughly a half hour, and then driven again. The dealer could not reproduce the problem so no fix was performed. The dealer tech suggested using premium gas, which has helped so far. |
Ford Fusion in Connecticut, United States Apr 2014 - May 2018 | |||
Jul 20147500 mi | All of the warning lights went on in the car (ABS, airbags, traction control, hill assist, 911 assist, etc.) while I was driving. Took it in the next morning, and they said it was unsafe. Turned out to be a busted Restraint Control Module. |
Ford Fusion in Montana, United States Jul 2013 - Jul 2013 | |||
Jul 2013 | Earlier - car just failed to start. totally dead, Engine quit while traveling on freeway, total system failure in all sensors, emergency brakes engaged. Not resolved until October. |
Ford Fusion in Saskatchewan, Canada Jun 2013 - Jun 2022 | |||
Aug 20134340 mi | Have taken to dealer 2x as MyFordTouch has bugs, the first time it reset itself and nothing could be found, 2nd time they reprogrammed the system. Had same problem the same day I picked up from shop. They will now contact Ford troubleshootin | ||
Sep 20135580 mi | My Ford Touch still acting up, shuts off A/C when nav data entered, sat radio won't change station. Recall for Fuel module. Parts initially not available. Finally done after fuel started leaking, and codes thrown. Still a fuel leak when filling car, but not as bad as before. Plugged vapor tube no parts available, have ordered them. | ||
Nov 20136780 miC $140 | Fuel module and gasket replaced under warranty and was subject to recall, but was also leaking fuel when filled, so vapor tube was also repaired. This seems to fix the leak but I have not driven the car since Dec 1 as I am in Hawaii. | ||
Feb 20148680 mi | I was driving from Canada to Palm Springs when the check engine light came on and 'check fuel inlet' error message came on. It also dumped fuel again under the car when filled. It was the same problem repaired in Nov, repaired again in PS. UPDATE - apologies to Ford. I have figured out why the climate control shuts off and the radio changes entering NAV or phone numbers on the touch screen. The screen is slanted and I was brushing my hand on the controls causing the symptoms. | ||
Sep 201417360 mi | Third time to dealer for fuel leak when filling car. Fuel delivery module recall was done 1st time, did not solve problem, parts ordered and installed. Worked for a while then leaked again. Parts ordered and replaced, now parts ordered. Took car in for what I thought was hub bearing noise, turned out to be rear Goodyear Eagle LS2 tires cupped and worn to 5/32 at 15,000 miles/25000 km. Dealer says talk to Goodyear, Goodyear says it is something wrong with car. Very unhappy! | ||
Nov 201419260 mi | Car has leaked when filling gas tank since new. Third attempt to repair now seems successful. They removed fuel tank and said some line was not connected which caused the leak. Since repair I have had no problem with fuel leaks. | ||
Apr 201524480 miC $100 | Windshield cracked with no sign of stone chip or bruise. Dealer would not do anything as they said they had a one year warranty on glass, as they had replaced windshield when I bought the car as it had stone bruise caused by dealership. | ||
Nov 201529100 mi | The push button starter fails to engage the starter intermittently. It usually works after a try or two, but I wanted to get this issue on record before the warranty expires (Jan 2016) so it was taken to dealer and they could not replicate. | ||
Dec 201754994 miC $1500 | Fog light broken by rock, shop replaced light | ||
Jan 202273780 miC $260 | Power door locks stopped working. I pulled the fuse (hard to get at) but it was fine. Took to dealer and they had to reprogram radio module, charged 1 hour plus shop supplies and tax no parts required. |
Ford Fusion in Massachusetts, United States Dec 2013 - Jun 2022 | |||
Dec 20138000 mi | DIAGNOSIS ON SIDE MIRRORS RESETTING ON THEIR OWN, TRUNK OPENING ON ITS OWN, | ||
Jun 201526000 mi | repaired oil leak on axle boot | ||
Nov 201653900 mi | REPLACED BAD SHOCKS | ||
Jan 2022160000 miUS $200 | replaced damaged/blown brake line front passenger side. synthetic oil change |
Ford Fusion in Washington, United States Dec 2014 - Jun 2022 | |||
Aug 201530000 mi | Fuel door hinge loose Odor from ventilation system. Replaced evaporator cover per tsb | ||
Sep 201531000 mi | Evaporator cover replaced | ||
May 201995000 miUS $200 | Vapor canister vent solenoid connector | ||
May 2022101000 miUS $100 | Misfire. Had a broken spark plug. Replaced spark plugs and ignition coil packs. |
Ford Fusion in Maryland, United States Feb 2016 - Mar 2016 | |||
Feb 201651000 miUS $350 | The driver's side LED tail light failed. The outer red light would not light. The brake and directional (located in the center of the tail light workded fine). Had to replace the entire assembly because it is an LED tail light. The Driver's side BLIS is not working. I need to take it to the dealership to get the ECU reflashed. |
Ford Fusion in Pennsylvania, United States Dec 2012 - Apr 2014 | |||
Feb 2013 | Navigation has problems not showing correct location. | ||
Jun 20134000 mi | Paint peeling on front bumper. | ||
Sep 20137000 mi | Passenger side hood latch not closing. Under hood seal peeling off. | ||
Nov 20137900 mi | Navigation position errors. Driver's door speaker inop. Navigation position error. Ford Corporate requested different dealer look at it. | ||
Feb 20149000 mi | Remote start could cause the car to die and not restart. Reflashed computer with update. | ||
Apr 201410000 mi | Navigation position errors never fixed. Turned out it was because I had winter tires on the car that were a slightly different diameter, and the MFT nav system uses wheel speed sensors to infer current position from last known GPS position. |
Ford Fusion in Connecticut, United States Feb 2013 - Dec 2020 | |||
Mar 201836000 miUS $600 | The sunroof started opening and closing uncontrollably while driving. Heard arcing sound, smelled burning smell, pulled fuse. Dealer says motor was burnt out. Dealer replaced motor, but couldn't get new motor to initialize. Eventually just gave up with non-working sunroof since car had been at dealership for >2 weeks. |
Ford Fusion in Connecticut, United States Apr 2013 - Jul 2022 | |||
Aug 20133000 mi | Nav system unable to display sirius traffic correctly Nav system did not display traffic with Sirius package. | ||
Nov 20134600 mi | Small trim piece on window near A pillar loose - both sides - replaced by dealer under warranty | ||
May 202039400 miUS $496 | Animals chewed under-hood wires | ||
Sep 202040400 miUS $106 | Leaking Seal in PTU Seal Replacement in PTU - covered by maintenance agreeement - $100 deductible + tax | ||
May 202142600 miUS $178 | wheels - lug nuts rusted and swollen. Replaced, balanced tires/wheels | ||
Dec 202144790 miUS $147 | Cleaned sunroof drains to eliminate leak | ||
Apr 202245700 miUS $1100 | Repair damage from animal chewing wires and insulation | ||
Jun 202246100 miUS $800 | Dealer repaired wires and insulation damaged by animals |
turbocharged 178hp 1.6L I4 6-speed shiftable automatic FWD
Ford Fusion in Ontario, Canada Sep 2013 - Jan 2014 | |||
Dec 201319220 mi | Finish on passenger front door panel (closest to sideview mirror) came off after washing inside of window. All windows washed but only this area affected. Extensive delays from Dealership but finally replaced panel in December under warranty. Finish on passenger front door panel (closest to sideview mirror) came off after washing inside of window. All windows washed but only this area affected. Extensive delays from Dealership but finally replaced panel in December under warranty | ||
Jan 201419220 mi | Express up and Express down for both front windows would not work all the time. Taken to dealership 3 times (so far). They "re-initialized" switches but still having problem. They are not replacing switches...yet! Not happy with dealership. Delay in starting. Periodically I will turn the key to start the car & there will be a short delay (2-3 seconds) before the car turns over. Taken to dealership twice now but they are unable to replicate. Will try to record it with cell phone |
Ford Fusion in Illinois, United States Apr 2013 - Jun 2015 | |||
Jun 20137000 mi | Plastic pillar moldings were coming off, dealer order a new replacement to be installed by the body shop team. |
Ford Fusion in Alberta, Canada Mar 2014 - Jun 2018 | |||
Jun 20144960 mi | Hood ajar sensor would come on every time after opening and closing hood. Sensor was fine, hood was alighned and adjusted problem solved | ||
Oct 20148780 mi | Airbag light would come on intermittenly over August and part of September. Sensor checked, no codes found in history. Hasn't happened again Once again the hood ajar light would stay on this is the second time since June. Hood ajar sensor would come on every time the car was started Sensor was replaced, hood was aligned and adjusted problem solved. | ||
Dec 201521080 mi | Transmission software updated Coolant sensor replaced | ||
Jul 201624480 mi | Rear quarter window chrome trim fell off in car wash.rnNew pieces reinstalled by auto glass company via dealership. Done under warranty | ||
Mar 201727627 mi | Trunk has never stayed up when open from new. Car was almost at end of warranty. Found out about a service bulletin for trunk torsion bars to be replaced. Had to oreder torsion bars and replaced and painted trunk hinges. Problem fixed after living with problem for 2 years and 50 weeks. Paint peeling on top of driver side side view mirror. Passenger side carpeting had small 2 inch rip in top right hand corner. | ||
Apr 201728520 miC $20 | Car just out of warranty 13 days. Only 46K. Fuel was shutting off twice in a row. Was able to get car to drive home. Check engine light came on. Drove to my mechanic had diagnosed. Low fuel pressure rail reading, potential problem with fuel pump or just an anomaly, such as bad gas. Just reset for now, see if it comes back. Real concern on durability, when Ford won't fix paint and carpet issues when car under warranty. Secondly a major reliability issue days after warranty runs out! | ||
Jun 201729636 miC $362 | Faulty Fuel sensor. Car went out of warranty in April 11 2017 with 46,000 km. Problems started 2 weeks after warranty. Finally had to pay for repair myself (because sensor that was causing fuel delivery problem is not under powertrain warranty as well) in June since Ford wouldn't assist. Ford refused to assist with payment even though under 60,000 km but over 3 year mark. | ||
Jul 201731000 mi | Outside Temperature Reading way out, showing 30 to 40% higher than actual outside temperature. Dealer won't fix. | ||
Dec 201733294 miC $100 | DLR not working properly. Need new relay. Will be repaired once relay is available |
Ford Fusion in Wisconsin, United States Feb 2013 - Jun 2016 | |||
Mar 201525000 mi | Horn malfunctioning. Appears to be vibrating against another component, causing a garbled/harsh noise. | ||
Jun 201530000 mi | Minor squeak coming from front end when driven over bumps. Dealer claimed to be unable to locate the source since it was intermittent. |
Ford Fusion in Manitoba, Canada Feb 2013 - May 2018 | |||
Nov 20136480 mi | Replaced faulty battery. | ||
Dec 20138060 mi | Engine would not warm up after running for a lengthy period of time, heater would not blow warm air. Dealer inspected and said this was normal, nothing was done. They are wrong. | ||
May 201514880 mi | Car was running rough, white exhaust from tailpipe. Dealer replaced spark plugs. | ||
Sep 201518600 mi | Dealer had to replace catalytic converter as engine light kept coming on, replaced under warranty. |
Ford Fusion in Rhode Island, United States Oct 2012 - Dec 2014 | |||
Apr 201412700 mi | Power window inoperative |
Ford Fusion in Kansas, United States Dec 2012 - Mar 2022 | |||
Oct 201413000 mi | Bypass coolant valve. | ||
May 201845000 miUS $175 | Replaced rear brake pads and rotors. | ||
Sep 202179000 miUS $2000 | Water pump failure. Also received new Water Pump, spark plugs, coolant, timing belt. |
Ford Fusion in New York, United States Jan 2013 - Nov 2015 | |||
Mar 201413000 mi | Driver side window stopped working. Scheduled an appt and it started working again a few days before service visit. I still brought it in and they found no issues. They just lubes the windows. |
Ford Fusion in Maryland, United States Dec 2014 - Apr 2015 | |||
Jan 201529300 mi | Stalls; shortly after warm start like it runs out of gas. Fix:Service ticket says; detected fault code P008B low fuel line pressure, traced fault to the fuel pressure sensor. Replaced return fuel line, sensor only available with fuel line.... |
Ford Fusion in Ohio, United States Nov 2013 - Mar 2015 | |||
May 201412900 mi | Musty/moldy smell from A/C vents. Dealer performed TSB to correct. |
Ford Fusion in West Virginia, United States Nov 2014 - Nov 2017 | |||
Jan 20145955 mi | Wiper motor failed | ||
Jun 201653000 miUS $100 | Passenger rear shock absorber failed. Replaced at own cost, not covered under powertrain warranty. | ||
Jul 201653000 miUS $234 | Coolant bypass solenoid replaced as result of overheating. Steering box bolts replaced under recall Airbag sensor replaced under recall Rattle from trunk area, repair attempted, unsuccessful. | ||
Oct 201657000 miUS $100 | Drivers side rear shock failed, replaced at own cost. |
Ford Fusion in Iowa, United States Dec 2015 - Mar 2017 | |||
Dec 201526000 mi | The car went into sort of limp mode and I was not able to accelerate over 2000 rpm. A wrench symbol popped up on my dash which indicates transmission issues but goes away when I turn off the car. | ||
Feb 201627000 mi | The bottom of the piston was cracked and thus needed to have the entire short block replaced on the engine. | ||
Jun 201632000 mi | The Piston cracked a second time and they swapped out the long block along with the fuel lines. |
Ford Fusion in New York, United States May 2013 - Mar 2015 | |||
Jun 201413000 mi | Wet carpet on pass side floor due to condensate leak from cracked condenser box under the dash. Service dept applied some more silicone. |
Ford Fusion in Pennsylvania, United States Apr 2016 - Jun 2018 | |||
Jan 2017 | Replace control and solenoid assemblies |
Ford Fusion in Saskatchewan, Canada Jul 2013 - Jan 2017 | |||
Oct 20134840 mi | Keyless entry keypad defective | ||
Mar 201519840 mi | Over heat when cold temperature. -32'c | ||
Aug 201527900 mi | Rattle inside headliner |
Ford Fusion in Alabama, United States Jun 2013 - Jan 2016 | |||
Aug 20146900 mi | Engine coolant level went down to min mark. they tested for leaks but didnt find anyhing. They topped it and and it is on min mark again. I honestly dont know what is wrong with it. | ||
Jan 20164000 mi | Airbag lcd displayed that airbags were off. It happened while I was driving. The message disappeared the same day.I brought it to dealer and they did some software update but still couldn't tell me what was the problem. |
Ford Fusion in California, United States Apr 2015 - Aug 2015 | |||
Aug 201535000 mi | Pre-mature battery death. I suspect parasitic drain could be a component. Car was driven regularly for 2yrs then I didn't drive it a week and the battery was flat. Jumped it, drove an hr, flat again the next day |
Ford Fusion in Texas, United States Jul 2014 - Jun 2018 | |||
Aug 201527000 mi | Needed a new battery | ||
Jan 201860000 mi | Leaking engine coolant. Replaced the water pump. |
Ford Fusion in Georgia, United States Jun 2017 - Jan 2022 | |||
Mar 201764000 miUS $15 | Check engine light comes on at random and has several possible codes as checked by auto parts store. Fuel injector cleaner/octane booster was suggested. That worked, but only temporarily. Check engine light continues to come on, and then eventually goes off. No notable loss of power or performance. | ||
Aug 2021125000 miUS $4000 | The whole transmission had to be replaced at a cost of $4000. This apparently is a very common problem with these cars but Ford refuses to issue any kind of recall or warning to have the system checked, flushed, and refilled. |
Ford Fusion in Iowa, United States Jul 2013 - May 2018 | |||
Aug 20135000 miUS $20 | Missing a parking light bulb...in the passenger side head light assembly. Need to remove entire front bumper skin to replace so it probably took more then 10min. Assembly process missed installing it. | ||
Apr 201542500 miUS $680 | leaking seal on the drive shaft exiting the transmission | ||
Feb 201662000 miUS $50 | a purge valve on the purg assembly dg9z-9d289-g | ||
Sep 201674000 mi | Changed oil and filter, also replaced the air filter. Got the hood latch light fixed, was a issue after some body work from nearly 2 years ago...just a bad wire. |
Ford Fusion in Arizona, United States Apr 2015 - Jun 2017 | |||
Jun 201533000 mi | Ford put out a recall for the door latches. |
Ford Fusion in Michigan, United States Feb 2013 - Oct 2014 | |||
Dec 201316000 mi | Climate controls went haywire temporarily. |
turbocharged 178hp 1.6L I4 6-speed manual FWD
Ford Fusion in Arizona, United States Nov 2012 - May 2015 | |||
May 201426000 mi | Car was cranking slow, and a low voltage warning came up on the touch screen. I dropped it off after working hours, and the car was finished the next afternoon. A new battery was installed. |
Ford Fusion in Ohio, United States Mar 2014 - Jun 2022 | |||
Jan 201638000 miUS $200 | Turn signal cancels were too sensitive. Dealer said the problem was not hardware, but required a small reprogramming of the software to fix. | ||
Sep 201676000 miUS $200 | Battery failure. Not low and needed replacement, but full and immediate failure. | ||
Nov 201680000 miUS $100 | Water Pump Failure | ||
Apr 201791349 miUS $250 | Sway bar loose. | ||
Mar 2018110000 miUS $38 | Valve cover gasket cracked. Dealer wanted $900. Local garage fixed it for $38. | ||
Sep 2021159719 miUS $350 | Car was sputtering upon acceleration. Tune up was performed and spark plugs and wires were replaced. | ||
Apr 2022165000 miUS $1300 | Thermostat replaced Valve cover gaskets replaced - oil leak Timing Belt replaced |
Ford Fusion in Michigan, United States Oct 2014 - Jun 2018 | |||
Nov 20146500 mi | sunglass holder clip broke, trunk lid not alligned, door chrome moulding loose, all 4 tire sidewall crack (dry rot), passenger side door lock not functional Driver heated seat not functional. Update: replaced control module but still not working after 3 attempts. Problem with heated seats resolved. Entire IP replaced (my ford touch system). | ||
Jun 201518000 mi | AC makes gurgling sound. Passenger side carpet wet. Found leak on compressor line and condenser connection. Drain holes plugged. Replaced seals and recharged system. Rear 3rd brake light 3 LEDs stopped working. Replaced entire 3rd brake light assembly. Radio on/off button stopped working. My ford touch IP replaced to correct issue. | ||
Feb 201626000 miUS $86 | Knocking noise from steering during parking lot maneuver. Steering bolt broke and replaced but parking assist still inoperative. Navigation unit frozen. Reprogram navigation and my ford touch system. Airbag control and door latch recall. | ||
Mar 201629000 mi | replaced electronic power steering system to resolve parking assist. Did nit resolve the issue due to software incompatibility with manual transmission. | ||
Jun 201634000 mi | Both front door seams paint bubbled. Rust formed. Warranty claim denied. Fixed by owner. | ||
Aug 201637500 miUS $100 | Engine coolant bypass selenoid failed. Threw check engine light. Covered under manufacturer extended warranty and only cost me deductible ($100). | ||
Jul 201758000 mi | Airbag light turned on occasionally. Bad driver side seat belt buckle. | ||
Aug 201758000 mi | Manual transmission output seal leak. Part backordered hence 4 days stay at dealership. | ||
May 201871000 miUS $20 | Washer fluid pump stopped working. Replaced pump. |
175-horsepower 2.5L I4 6-speed shiftable automatic FWD
Ford Fusion in Florida, United States Nov 2022 - Nov 2022 | |||
Jul 202295000 miUS $90 | AC recharged and seals replaced |
Ford Fusion in Ohio, United States Feb 2016 - May 2016 | |||
Mar 201686000 miUS $187 | Wiring harness for window switch was pinched during previous recall work. Rear windows did not work from master switch. |
Ford Fusion in Iowa, United States May 2016 - Jun 2018 | |||
Mar 201872000 miUS $250 | Rear pads and rotors Rear shocks, one was leaking. |
Ford Fusion in Virginia, United States Nov 2012 - Jun 2016 | |||
Jul 20138800 mi | The Sync system bluetooth connection to smartphone stopped working along with both remote keyless entry fobs | ||
Sep 201420000 mi | airbag fault light. airbag control module was on backorder. |
Ford Fusion in California, United States Aug 2013 - Aug 2014 | |||
Sep 201324000 mi | Car is using oil...Had to add oil since last oil change...Dealer checked for leaks, found none...Noted the dates and mileage I added oil.... | ||
Oct 201325700 mi | Fuel tank recall. And had them check for the electric cooling fan roar, and to fix the window trim that kept popping off on the front passenger's door... Went to another dealer as the dealer I bought it from(Galpin Ford) couldn't fit me in. | ||
Jan 201432700 mi | Tire pressure sensor failed, reset Both key fobs stop unlocking and locking doors...Took car on Christmas Eve, could not get resolved as Ford was closed. Fixed in January by pulling then reinserting a fuse to reset system. | ||
Feb 201434000 mi | The dealer did a TSB in regards to the key fob problem I had on Christmas Eve...Also requested a oil consumption test be conducted with this current oil in the car.... | ||
Apr 201437300 mi | When car is cold, car shifts hard from 4 to 5 | ||
Jun 201444000 mi | Reported problem in April 2014 continued....When cold, car would jerk when shifting 4 to 5th...Vista Ford of Oxnard took tranny out and replaced a solenoid assembly...Was a Technical Service Bulletin...... | ||
Aug 201444000 mi | Problem still present even after Fourth of July repair..Vista Ford of Oxnard rebuilt tranny, meaning replaced valve body and clutches and flushed cooler lines due to debris..... |
Ford Fusion in New York, United States Dec 2012 - Oct 2014 | |||
Mar 20133000 mi | I informed them at that time that the clock loses 15 min. a month. Clock is on the audio screen. No fix attemped. They just reset it and told me to keep track of it. |
Ford Fusion in California, United States Mar 2013 - Apr 2014 | |||
Sep 20139000 mi | Pillar was welded |
141-horsepower 2.0L I4 Plug-in Hybrid CVT FWD
Ford Fusion in Texas, United States May 2015 - Jan 2018 | |||
Jul 201539200 mi | Auto up windows did not work for front doors. Re-programmed DDM and PDM modules with latest calibration from Ford and solved problem Go-times not functioning. Re-flashed the FCIM with latest calibration from Ford. Fixed issue |
Ford Fusion in Washington, United States Jul 2013 - Apr 2016 | |||
Nov 201529000 mi | 12v battery went completely dead. |
Ford Fusion in Alabama, United States Aug 2015 - Feb 2017 | |||
Sep 201515000 mi | Car self-diagnostic indicated brake system issue, very likely related to an unknown issue before I took ownership that had already been resolved. | ||
Dec 201516000 mi | A telematics module regulating battery charge required replacement with a new module with newer firmware to eliminate an issue where the car was discharging its 12 volt battery (Fusion energy only issue) Fuel filler door not aligned correctly. Dealer replaced. Electrical "filler" door would not open/close consistently (Fusion Energi) Dealer lubricated. Center console not fitting properly - caused by service to the car by another dealer - this dealer did not replace the trim properly. The interior gloss black piece containing the window controls and door handle was not seated properly in the door armrest of each of the car's 4 doors. This is apparently a common Fusion problem. The dealer attempted to fix, but could not. | ||
Apr 201617000 mi | Check engine lights began to appear, car felt as if running on 3 cylinders, nearly stalling. Dealer consulted Ford and applied various TSBs and fixes. Car declared fixed and returned, though the car failed outright a few weeks later. Gasoline engine failed completely. Dealer worked with Ford and eventually discovered that the cylinder head has been improperly manufactured. The engine was disassembled and reassembled a number of times and the head and internals replaced. Hill-holder not functioning. I suspected that it was accidentally disconnected internally as a result of a prior repair. I was right. Dealer connected the wires and reassembled the center console and this fixed the problem. Telematics system (remote start, GPS location, remote unlock, etc.) no longer working in many locations. Ford elected to use a 2G cellular network that is being retired by AT&T in most of the US. All 2013-2016 Fords will now fail in 2017. | ||
Feb 201720000 mi | 12v battery still discharging. Traced problem to charging the cars traction battery using 110 power exclusively. Using 220v or simply driving with the ICE engaged would prob. resolve this issue. |
Ford Fusion in Washington, United States May 2013 - Sep 2017 | |||
Aug 20132700 mi | Module Control Charging system replaced. |
Ford Fusion in California, United States Mar 2014 - Mar 2015 | |||
Feb 20157300 mi | Plug-in charge ring lighting failed |
Ford Fusion in Alabama, United States Apr 2015 - Apr 2018 | |||
Jun 201522500 mi | A frayed wire in the steering column prevented ability to steer. Dealer replaced wire and corrected the possibility of fraying again all under warranty. |
Ford Fusion in California, United States Aug 2017 - Feb 2019 | |||
May 201750000 miUS $152 | Replace 12V battery | ||
Jan 201860000 miUS $170 | Reprogram AC module and touchscreen display to make AC & heat functional again | ||
Feb 201975485 miUS $400 | Had to replace engine mount, CV axle and repair transmission leak Troubleshoot and fix wiring. Reset engine light |
Ford Fusion in Minnesota, United States Aug 2014 - Sep 2016 | |||
Sep 20142000 mi | A/C would not turn off when pressing A/C button. FCIM was updated to latest calibration to address issue | ||
May 201512000 mi | Memory seats did not work with Intelligent Access key fobs. TSB 14-0039 was applied to fix the issue with a reprogramming of the Body Control Module (BCM). Fuel gauge would drop too much after filling car. TSB 14-0219 updated the IPC (Instrument Panel Cluster) software to fix this issue. Ambient lighting would sometimes change color by itself back to the default color. TSB 14-0175 was performed to update the APIM (Sync Module) to fix this. Trunk was installed with incorrect torsion bars from factory, trunk lid would not stay up. TSB 13-05-18 was performed and correct torsion bars were installed. Turn signals would cancel too quickly during certain types of turns. SSM 44909 called for an update to the SCCM (Steering Column Control Module) to fix this. Steering wheel radio buttons would periodically be inoperative after calling Sync Services. SSM 45012 called for an update to the SCCM to fix it. Since the SCCM was already updated as part of the turn signal issue nothing else was needed. | ||
Aug 201513900 mi | Dead 12V battery, replaced under warranty Rear seat 120V power outlet was loose, plugs would not stay in place & would not make an electrical circuit |
Ford Fusion in Washington, United States Jul 2013 - Aug 2016 | |||
Oct 201521300 mi | 12 volt battery would not hold a charge. |
141-horsepower 2.0L I4 Hybrid CVT FWD
Ford Fusion in Minnesota, United States Nov 2012 - Nov 2013 | |||
Jan 20133000 mi | Passenger side sun visor clip was rattling. I remedied the issue by swapping the driver's side clip with the passenger side clip. | ||
Feb 20135000 mi | Grade assist would periodically stick on. Dealer scanned for codes, took for test drive. Computer did not store any codes. They did not reset anything. Check engine light due to ice build up in fuel filler inlet Check engine light, was found to be a bad Purge Solenoid, was replaced under warranty | ||
Mar 20138000 mi | Left rear door didn't close smoothly, could be heard rubbing on frame. Door was adjusted to eliminate rubbing Incorrect shift knob installed by factory. Our car has the Luxury Package but the car was built with the base model shift knob. Dealer installed correct leather wrapped shift knob Headliner rattled near front of moonroof and passenger sun visor. Dealer discovered that a clip came from factory broken. Clip replaced, rattle is gone | ||
Apr 20139300 mi | Exterior trim panel not installed correctly from factory. There was a 2-3 mm gap between trim pieces on drivers side rear door that is not present on other doors. Trim panel replaced under warranty Left tail lens cracked in cold weather. Ford would not cover under warranty, so the dealer replaced at no cost to us When dealer installed shift knob they did not hook it up correctly so it needed to be re-done. The Grade Assist button on shifter didn't work after swap Steering clunk when backing up, turning right and gently applying the brakes. Dealer could hear sound but doesn't know what's causing the clunk. They claim it's nothing to worry about | ||
Nov 201318000 mi | Exterior vertical trim pieces on both front doors were not installed correctly from factory and were loose, replaced under warranty Headliner rattle, another clip was broken and was replaced Steering clunk, axle replaced. Didn't fix. Clunking sound present, TSB called for adding some shims to wheel hub. Noise fixed. PCM needed to be replaced because it died. |
Ford Fusion in California, United States May 2013 - Jun 2018 | |||
Mar 201627000 mi | A/C would come on after I turned off system; touch screen too sensitive i.e. seat warmer would suddenly be on when I didn't touch control, etc. Dealer ordering module part. |
Ford Fusion in British Columbia, Canada May 2013 - Jun 2013 | |||
Jun 20131860 mi | Window trim not fastened properly. Sticks out and catches clothes etc. |
Ford Fusion in Oregon, United States Dec 2012 - Mar 2018 | |||
May 20134700 mi | Hood not latching properly on one side. Adjustment made and now works fine. |
Ford Fusion in Georgia, United States Jan 2013 - Jul 2013 | |||
Jun 20134000 mi | The cars MPG has dropped off significantly, 39MPG to 31MPG, since the 3.5.1 MFT software load and other patches were installed. | ||
Jul 20134000 mi | The dealership was unable to find or repair the issue that caused the severe mileage drop off. I was told the vehicle was operating normally and no problem existed. The car was traded in to avoid further issues. |
Ford Fusion in Massachusetts, United States Jan 2013 - Jul 2022 | |||
Apr 20131500 mi | The chrome trim on the exterior rear quarter glass got detached and the rear glass (along with the weather strip/chrome trim) had to be replaced under warranty The plastic trim/cover that covers the interior C-Pillar was not fixed properly due to broken retaining clip. The retaining clip has to be replaced to fix the trim cover in place. | ||
Aug 20134000 mi | Clicking noise from front half-shafts - fixed as part of TSB for both left and right side Hybrid Powertrain reprogrammed as part of customer satisfaction program to improve hybrid mileage. | ||
Nov 20135300 mi | The Check Engine light came on and as per the vehicle health report, it was something to do with the fuel system pressure. Dealer replaced a valve for the same. | ||
Sep 201526000 mi | Power steering failure |
Ford Fusion in British Columbia, Canada Jul 2017 - Sep 2017 | |||
Sep 201729140 mi | the car will not engage in gear. dealer could not replicate. traded it three days later. |
Ford Fusion in Pennsylvania, United States Aug 2015 - Apr 2017 | |||
Nov 201515900 mi | Transmission seal leak (eCVT) . Known issue for some hybrids, repaired under warranty. | ||
Mar 201618000 miUS $90 | Required re-alignment after transmission fix. Was never done correctly by original dealer, so took to another dealer to fix correctly. |
Ford Fusion in Pennsylvania, United States Apr 2013 - Aug 2019 | |||
Dec 201488000 mi | Recall 14E02 - Powertrain Control Module(PCM) needed reprogrammed. rnRecall 14S21 - Airbag Warning Indicator required replacement of the Restraints Control Module. |
Ford Fusion in Florida, United States Nov 2012 - Oct 2014 | |||
May 20134000 mi | Window Switches Gloss black came out of holder when shutting door. | ||
Jun 20135000 mi | They ordered a replacement plastic part that goes around all the windows switches. It's one piece and it was replaced June 15 approximately. | ||
Aug 20138000 mi | Powertrain control module calibration. allows hybrid engine to go to EV mode all the way up to 85 from 62 mph. |
Ford Fusion in Minnesota, United States Oct 2013 - Sep 2014 | |||
Dec 20131000 mi | Paint bubbles present at delivery. Trunk lid repainted | ||
Aug 20148000 miUS $20 | Interior driver door vertical piano black trim was loose, trim was replaced under warranty A/C would not turn off when pressing A/C off button, compressor stayed on, FCIM was reprogrammed with latest calibration from Ford Front & rear parking sensors would sometimes sound muted, especially in cold weather, module was reprogrammed with latest calibration from Ford Blind Spot System would have periodic failures, module updated with latest calibration from Ford Navigation would show car off of road, driving in a field, etc. GPSM was reprogrammed with latest Ford calibration per TSB Frequent "Battery Saver" messages about low 12V battery SOC, dealer claimed that they could not replicate the problem 120V outlet in rear seat was loose, plugs would fall out. Outlet was replaced Navigation POIs do not work using steering wheel buttons on right dash screen. Ford is aware of the problem but does not have a fix at this time. Dash will periodically reboot while driving. Screens go black and speedometer goes to 0 then reboots. Dealer "could not replicate" the problem. Trunk squeaked when opening & closing. Trunk hinges were lubricated. Transmission is leaking. Dealer claims that it is just "seeping" and not dripping and thus there is "no problem". They consider the huge wet spot on the panel to be "normal". They ignored the Ford TSB about this issue. Engine Block Heater use caused an error code to be thrown. Reprogrammed per TSB. | ||
Sep 20148000 mi | Transmission seal seeping. |
Ford Fusion in California, United States Feb 2014 - Apr 2017 | |||
Apr 20146500 mi | front doors window one touch worked intermittently |
Ford Fusion in Colorado, United States Apr 2014 - May 2015 | |||
Oct 201436000 mi | Plastic sun visor clip broke. Parking brake light comes on randomly while driving. | ||
Feb 201539000 mi | Parking brake light comes on randomly while driving. Shop could not duplicate |
Ford Fusion in California, United States Oct 2012 - Jan 2022 | |||
Dec 20123000 mi | All auxiliary electronics failed at once due to a bad ground: ABS, traction control, camera, radio, nag | ||
Feb 201538000 mi | Failed sensor causing check engine light | ||
Jul 201544000 miUS $180 | Air conditioning stopped working due to loose wiring | ||
Sep 201773000 miUS $75 | Rear passenger 110V outlet stopped working, was replaced | ||
Sep 202190000 miUS $125 | Battery will not charge - replaced |
Ford Fusion in Florida, United States Jun 2013 - Jun 2022 | |||
Aug 20131700 mi | SYNC stopped working. Dealer replaced a sterring column module | ||
May 201410000 mi | Sync system does not display POI info on right dash screen | ||
Jun 201410000 mi | RT dash display will not show POIs This is s Sync issue | ||
Jul 201412000 mi | Inverter coolant system leak at cap. | ||
May 201521000 mi | paint bubbling up on passenger side hood, leading edge due to corrosion under the paint | ||
Dec 201527000 mi | Paint bubbling on hood at site of previous dealer repair | ||
Apr 201630000 mi | trunk squeaks when opening or closing | ||
Apr 201850000 miUS $87 | Right front passenger speak rattling. Replaced speaker. | ||
May 201851000 miUS $30 | Driveside headlight out. Changed both driver and passenger side. | ||
Jun 2022100000 miUS $1400 | Rear rotors worn beyond spec, rear pas worn out, left side tires worn to belts on inside Small battery located in truck was 8 years old and needed replacment |
Ford Fusion in New Hampshire, United States Apr 2013 - Dec 2015 | |||
Aug 20137000 mi | Update to the engine control module (upgrade?) from Ford at no charge. | ||
Apr 201536000 mi | Brake ABS system...subframe chaffed harness |
Ford Fusion in Florida, United States Oct 2013 - Apr 2018 | |||
Jun 201411000 miUS $219 | Wheel well liner over front right tire dislodged. Had it replaced. | ||
Jun 201634000 mi | Leak at split case seal. | ||
Jun 201748000 mi | Separated wheel bearing and bad axle bearing (front right). Axle assembly and wheel bearing replaced. |
Ford Fusion in Washington, United States Jul 2013 - Jun 2022 | |||
Mar 201412000 mi | 12 V battery was not being charged properly due to short duration of driven trips |
Ford Fusion in Texas, United States Jun 2013 - Mar 2014 | |||
Jul 20131000 mi | Paint defects that were present at delivery | ||
Jan 2014 | Stuck Port Valve |
Ford Fusion in Virginia, United States May 2013 - Jul 2017 | |||
Mar 201416000 mi | Vehicle repeatedly enters "battery saver mode" during the cold winter months. Unfortunatley, the day that the technician looked at the car was warm outside, he could not replicate the issue. The service advisor told me to come back in winter | ||
Feb 201529400 mi | Main battery still failing to properly charge, vehicle enter battery saving mode during cold weather. Dealer was again unable to replicate the problem, despite the photos that I took of the error message. |