Ford C-MAX in Ohio, United States May 2013 - Jun 2022
May 2015 22400 mi	Right rear parking brake cable worn and fraying Noise in front shocks over large bumps at low speed. Known issue with outstanding TSB applicable.
Dec 2015 27000 mi	MG2 bearing failed. Entire transmission replaced. Took 5 weeks to find replacement transmission. Fuel pump failed. Took three weeks to find replacement part, eventually had to be sourced from Australia.
Jun 2017 38000 mi	Dealer had scratched driver's window and outside window trim performing door latch recall. Window and trim replaced.
Dec 2017 44000 mi	Reverse camera working intermittently, camera was replaced
Aug 2019 59231 mi US $200	Left lower control arm replaced due to failed ball joint
Dec 2021 66313 mi US $600	Right lower control arm replaced due to failed ball joint
Jan 2022 66400 mi US $350	Electric auxiliary transmission pump failed and was replaced

Ford C-MAX in Massachusetts, United States May 2015 - Jun 2022
Aug 2017 50000 mi	Transmission replaced under warranty
Feb 2021 73000 mi US $200	Small 12v battery needed replacement after five years

Ford C-MAX in Vermont, United States May 2013 - Mar 2015
Jul 2013 1500 mi	Issue with rear liftgate
Mar 2015 22000 mi	Wrench icon showed up for high voltage issue

Ford C-MAX in Minnesota, United States May 2013 - Jun 2022
Mar 2014 6000 mi	Outside temp sensor wasn't working. Dealer diagnosed that sensor had gotten wet. Sensor was dried and reinstalled. No parts replaced.
Mar 2016 18000 mi	Block heater was leaking

Ford C-MAX in Oregon, United States May 2016 - May 2016
May 2016 41000 mi US $12	Bulb plug burnt out.

Ford C-MAX in Michigan, United States Apr 2013 - Jan 2019
Jan 2014 16800 mi	ABS wheel sensor needed to be replaced. Warranty item.
Jun 2016 34000 mi US $250	Repair 12 volt charging system software. Performed TSB to update all modules and inspect wiring
May 2018 60000 mi	Sync system inoperative - intermittent

Ford C-MAX in Oregon, United States Feb 2013 - Dec 2016
Aug 2013 2300 mi	electrical lift gate switch/latch replaced

Ford C-MAX in Massachusetts, United States Oct 2013 - Dec 2016
Dec 2015 15000 mi US $260	Ford radio was freezing on screen; apparently needed a deep reset. Also, two recall repairs were carried out.
Jun 2016 19000 mi	Fuel injectors became faulty, and car sputtered. This was a warranty repair.

Ford C-MAX in Illinois, United States Aug 2014 - Jun 2018
Dec 2016 13000 mi	Sunroof Shade became detached

Ford C-MAX in North Carolina, United States Nov 2013 - Nov 2015
Jan 2015	Sync system would no longer display name of artist or radio station tuned to accurately. They replaced head unit under warranty.

Ford C-MAX in Florida, United States Jul 2013 - Jun 2018
Sep 2015 16000 mi	Airbag module failure. Two weeks to get parts
Oct 2015 16500 mi	Stabilizer end link replaced.
Aug 2017 42000 mi US $90	Sway bar linkage replaced.

Ford C-MAX in Indiana, United States Jun 2017 - Jun 2018
Jul 2017 108000 mi	Charging port led circle failed. Ford replaced under warranty.
Nov 2017 123000 mi	Rear suspension went out on the C-Max, resulting in uneven tire wear. Had shop replace . Replaced engine spark plugs as part of a tune-up
Jun 2018 137000 mi US $60	Replaced both front headlights and lower passenger fog light

Ford C-MAX in California, United States Oct 2013 - Jul 2017
May 2016 24000 mi	CEL due to Power Control module Fault

Ford C-MAX in California, United States Aug 2015 - Jan 2022
Dec 2015 95000 mi US $75	Thermostat failed on Christmas Day on way to grandma's house.
Jan 2016 95500 mi	Loud whining sound coming from engine compartment. CEL determined it was coming from hybrid system as well. Turned out to be both the hybrid and transmission systems both needed replacing.
Aug 2017 126000 mi	TSB to replace door latches to prevent doors from opening by themselves.

Ford C-MAX in Illinois, United States Aug 2015 - Feb 2020
Aug 2016 90000 mi US $130	Car was dead and had to be jumped. Tested 12v battery and replaced.
Sep 2019 116000 mi US $250	Replaced 1 fuel injector
Jan 2020 117000 mi US $62	Had two leaks in the cooling system, one in the hose assembly and one in the thermostat assembly Rear seat belt buckle assembly clip was broken resulting in red button to remain outside of housing.

Ford C-MAX in Massachusetts, United States Jul 2017 - Jan 2022
Oct 2017 88000 mi	vehicle making loud grinding noise on occasion, coming from front driver's side

Ford C-MAX in Virginia, United States Dec 2021 - Nov 2023
Nov 2021 111000 mi US $50	Horn was not operational and dealer quoted over $600 to repair. Verified 12V present at horn terminals. Used FORSCAN tool to verify that horn was being commanded. Purchased horn from local Ford dealer online parts site for < $50, replaced horn, verified repair. Actual replacement takes 10 minutes. I suspect that when vehicle was at dealer (for routine maintenance) they had diagnosed the failed component and knew it was a simple, cheap repair but quoted for a complex repair.
Jan 2023 134000 mi	Past few weeks car has sometimes displayed shut down console to conserve battery msg, then it will intermittently need battery jump to start (battery is <3 years old). CEL will appear intermittently. Past 2 days yellow wrench has appeared intermittently. Pulled codes: U3012, P0137, P013A. The P codes refer to O2S, probably a separate issue. TSB 17-0015 for code U3012 with intermittent stalling and CEL is covered under emissions warranty if car were <100k. Repair requires inspection of wiring harness under the HV battery and repair of chafed wire. TSB advises 1.8h of labor and minimal parts. Will take car to dealer to complete repair only if charges are reasonable for 1.8 hour repair. This is advanced for DIY and requires HV gloves for safety, but I am trained to work on HV system and can perform this repair if the dealer will not. Pulled codes: U3012, P0137, P013A. The U code is probably a separate issue. Most likely solution is replacement of O2 sensors. The car is 9 y.o., so I will replace the O2S and look for possible loose wires, etc. A complication is that there are two possible parts for upper O2S. For early 2013 models (to 7/8/13) BA5Z9F472B, from 7/8/13 DS7Z9F472A. The lower sensor is part CJ5Z9G444B. Further research/inspection needed to determine which upper sensor to order.
Feb 2023 134670 mi	This repair was initiated due to codes P0137 and P013A, both implicating oxygen sensor bank 1 sensor 2. Completed replacement of downstream "lower" O2 sensor HO2S12. Most of the work hours consisted of assembling tools, hoisting vehicle on jackstands (tricky using the same jacking points for jackstand placement), and strategizing access to the component. A heat shield is somewhat in the way. Sprayed PB Blaster penetrant shortly before removal. Old sensor found with carbon buildup. New sensor had preapplied antiseize. Beneath and below the O2S to the right (passenger side), the connectors for both O2S can be seen, and these plugs are accessible. Secured plug for this downstream O2S (the white plug) to the metal bracket with a tie wrap. The "lower" sensor is Ford part CJ5Z9G444B, also known as Motorcraft DY1203. Retail price for genuine Motorcraft part is $69.27, and it can be found for $45 at Ford dealer online sales sites and $36-$39 at RockAuto. Following repair, reset codes, and the codes have not returned in 3 days since. Planning to replace the upper O2S soon. This car is 1FADP5CU7DL550461, which I just discovered previous owner had reported on this forum: "avoid like the plague." I don't believe the catalytic converter is failing as dealer had advised previous owner; it was probably the O2S failing. Requested estimate to perform repair for TSB 17-0015, inspection and repair of wire chafing near the high voltage battery, following appearance of DTC U3012 and intermittent electrical anomolies with console message that systems are shutting down to preserve battery. Under emissions warranty, this service requires 1.7 or 1.8 hours of labor and minimal parts to rewrap chafed wire. The connector is located under the back seat, under the shield covering the HV battery. Requested estimate for non-warranty TSB service. Dealer quoted $875 (4 hours labor @195). Declined service, as the labor estimate is unreasonable. I am trained to work on HV systems, and I will do the repair myself.
Apr 2023 137323 mi US $210	12V battery needed jump start three times in the same day, then a few days later, battery was dead and would not take a jump start and showed a voltage around 3V at the jump terminals. This Motorcraft battery was 3 years and 1 month old, replaced by the dealer in Feb. 2020. I decided to do the battery replacement myself. Upon access to the battery, I found the battery compartment to be about 1/3 full of clear liquid, apparently water (neutral pH). This must be a new situation because there was not yet corrosion of metal components. I used a transfer pump to remove most of the water then cleaned with baking soda and rinsed with water to neutralize any acid. I opened the cell that was not covered with paper, and the electrolyte was low, which may explain the low voltage. Replaced Motorcraft battery with Diehard Gold Group 67R. The battery ventilation tube fitting was broken; I don't know if it was already that way or if it broke when I removed the old battery. Purchased replacement vent tube, part FV6Z-10A818-A, for about $10. The Diehard came with a plug for the other battery vent (as the vent tube vents only one side), but I transferred the plug from the old battery. Before installing the battery, I drilled a hole in the bottom of the battery compartment and epoxied a small tube into the hole to drain the battery compartment. This will also give a visual indication upon inspection of whether fluid is present in the battery compartment. I found a long wrench loose to the left of the battery compartment, evidently from the dealer's battery service February 2020. Fortunately I have not made any sharp left turns in the past 3 years. So happy that I decided not to take the car to the dealer for this battery replacement, given several concerning issues. I have decided to inspect the 12V battery every few months for electrolyte levels, signs of leakage, condition of terminals, etc. After installing the new battery, performed the BMS reset using Forscan. When charging the HV battery, capacity has increased from 11 mi to 17 mi since the reset. Finally, the 96R battery spec in the owner's manual is WRONG. That battery is too long to fit in the compartment.
Sep 2023 148000 mi	During routine maintenance, dealer reported "Axle seal starting to leak" and quoted $405, 2.5 hour labor + $43 parts. I authorized the axle seal replacement and declined other recommended repairs and services. Final invoice was $559 after adjustment for accidental overcharges. During routine maintenance visit, dealer reports "Sway bar links about to pop out of socket, has play" and quoted $535, 1.5 hours labor, $155 parts to repair. I declined service at this time. Upon my own inspection, I do not detect any play.

Ford C-MAX in California, United States Feb 2013 - Jun 2014
Jun 2014 11000 mi	Battery that starts gas engine and powers doors and interior electronics died

Ford C-MAX in Georgia, United States Mar 2017 - Jan 2022
Jan 2018 45000 mi US $100	Car would not shut down. Had to be jump started & reset at selling dealer, CarMax.

Ford C-MAX in California, United States Sep 2017 - Mar 2018
Nov 2017 56525 mi US $150	New battery needed. Car had to be jump-started on a few occasions. No warning showed up, had to take the car in to get it diagnosed.

Ford C-MAX in Virginia, United States Dec 2015 - Jan 2020
Jan 2016 12700 mi US $4	Issue: Rattle coming from the passenger side A-pillar. Repair: I removed the washer fluid bottle and used HVAC tape to tape down the washer lines that go up the A-pillar to the rear wiper. 5 minute repair.
Jul 2016 20700 mi	Vehicle odometer no longer accurately accounting for electric vehicle miles. According the Ford, the odometer is still counting overall miles so it is fine. Dashboard dimmer fails to retain user settings. Dealer applied SSM 44699 update to gauge cluster. Update failed to fix the issue.
Nov 2016 26900 mi	Dashboard dimmer fails to retain user settings. Dealer replaced the gauge cluster and applied software updates. Repair failed to fix issue so the customer was told "You're going to just have to deal with it." 12 volt battery could not hold a charge. Dealer at first claimed that they tested the battery/charging system and that everything was OK. Vehicle would not start when customer returned for pick-up. Battery was replaced under warranty.
Feb 2017 32000 mi US $35	Both front stabilizer bar end-links were knocking while going over bumps/rough surfaces. Replaced both with Moog end-links. Noise has been mitigated.
Aug 2017 39000 mi	Hard start with a noticeable knock causing a flashing check engine light. Computer threw P0302 (Misfire on cylinder 2). Dealer determined to be a faulty fuel injector. Injector was replaced under warranty. Looks to be about $30 for the injector and about half an hour of labor with basic tools for a DIYer that is out of warranty.
Dec 2017 46000 mi	Computer system can no longer tell how long it will be for a complete charge of the plug-in battery pack nor can it schedule timing or preset climate conditioning. Dealer verified the issue and said that they have no solution for it. I ended up buying a digital timer on Amazon that can handle setting my charging times for off-peak electricity as well as the amperage required. I do miss the preset climate conditioning for these cold mornings.
Aug 2018 59000 mi US $375	Both rear shock absorbers were failing to provide sufficient damping force and caused cupping of the rear tires; replaced both with KYB shocks. Also put on adjustable upper control arms to reduce the factory -2.4 degree camber which was causing accelerated inner tire wear.
Apr 2019 70173 mi US $550	Cylinder 2 misfire, determined to be a faulty fuel injector. Motorcraft refused to warranty the part despite it being covered under a 2Y/24K warranty because the power train warranty had originally paid for the initial replacement. Dealer quoted $940 to replace a single injector so I brought it to an independent shop who replaced all four injectors and spark plugs for $550 with tax. Mechanic said that the plugs were in very rough shape despite the plugs being iridium with around 70K miles on them in a very light duty application (60% of miles were on all electric power).
Jan 2020 81000 mi	Failing catalytic converter. Multiple engine codes were being thrown in an intermittent fashion. Dealer and independent mechanic tested O2 sensors and found them to be functioning properly and determined that it was likely the catalytic converter was on its way out. Dealer quoted 14 hours of labor to replace the catalytic converter as it requires dropping of the front knuckles, front subframe, transmission, and hoisting of the engine to get to it. Sold vehicle and bought a Toyota. If you see this Ford out there, avoid like the plague (1FADP5CU7DL550461).

Ford C-MAX in Texas, United States Apr 2015 - Jan 2022
Jun 2015 41000 mi	Horn wasn't working and was replaced.
Apr 2017 56000 mi	Recall of door latch

Ford C-MAX in Pennsylvania, United States Aug 2014 - Jun 2022
Jun 2022 155 mi US $800	Rear two HUB due to worn out

Ford C-MAX in New Jersey, United States Sep 2015 - Jun 2022
Sep 2016 39000 mi	Engine mounts failing leading to loud rattling sound when engine is running and vibration in the steering wheel.
Nov 2016 39700 mi	Engine mounts were replaced under warranty.
May 2017 43500 mi	Recall on door latches that may fail. Door latches replaced.
Sep 2021 72000 mi US $175	Rear pads and rotors worn with pitting in the rotors. Replace pads DIY, rotors replaced by shop.

Ford C-MAX in Indiana, United States Feb 2016 - Oct 2016
Mar 2016 86000 mi US $105	Hybrid cooling engine pump malfunctioned and had to be replaced.
Apr 2016 87000 mi US $100	Engine cooling system failed again. Determined replacement cooling pump must have came loose and leaked coolant. Dealer claimed their error from previous install of new pump, but later problem revealed it wasn't their mistake. Radiator cracked and was leaking coolant - turned out to be actual cause of previous problems. Dealer replaced entire radiator & covered my extended warranty deductible cost. Said they would "take care of it with Ford" on my behalf.
Jul 2016 93200 mi	Carpet came unglued from rear hatch/back of rear folding seats - dealer glued back on (this is the 4th time they have reglued it for me).

Ford C-MAX in Minnesota, United States Sep 2015 - Jul 2022
Dec 2015 31000 mi	Wiring repaired. Assess driver door misalignment. Dealer sent photos to Ford.
Jun 2016 34000 mi	Front sway bar links worn and rattling - replaced.
Aug 2016 35000 mi	rear shocks replaced, which temporarily eliminated minor rattle. Since then rattle has reappeared. May be rear stabilizer bar end links.
Jun 2017 40000 mi US $35	Replace 2 rear sway bar links to fix rattle.
Feb 2021 53000 mi US $130	Replace 12v battery (hard to find compact battery).
Oct 2021 56000 mi US $300	Tie rod end severely worn. Replacement requires wheel alignment.

Ford C-MAX in California, United States May 2016 - Jun 2022
Jan 2022 51000 mi US $852	Rear view camera failed. Camera replaced.

Ford C-MAX in Iowa, United States Apr 2015 - Mar 2018
Sep 2015 14000 mi	System had a glitch in the computer software that had to be reprogrammed. Also had a seatbelt sensor that was not functioning properly. The days were because had to wait for a replacement part. They gave me a new loaner car during that time.

Ford C-MAX in Texas, United States Nov 2014 - Apr 2019
Jun 2015 28000 mi	Courtesy FoMoCo notification of problems with vehicle not starting after extended non-op. New battery installed, 3 systems flashed. Left Strut Bearing replaced due to noise when operating over bumps Floor ambient lighting inop rear driver's side, rear vent vane broken.
Aug 2015 29400 mi US $16	Persistent body rattle, dealer unable to locate/repair.
Sep 2015 31000 mi	Dealer unable to locate rattle, but acknowledged there is one. Second dealer to look at car, turned over to Ford customer service.

Ford C-MAX in Indiana, United States Feb 2014 - Jun 2022
Mar 2017 18000 mi	Carpeting in cargo area behind rear seats was loose. Dealer used spray trim adhesive to re-glue loose pieces back in place.
Mar 2018 21515 mi US $282	12-volt battery replaced after 5 years. 'Low battery' noted several times on the audio system dashboard display. No problems starting car, primarily replaced for preventive maintenance. Brake fluid flush; 5 years since manufacture, preventive maintenance

Ford C-MAX in Massachusetts, United States Jul 2013 - Oct 2017
Jun 2017 32000 mi US $950	Complete brake replacement on all four wheels.

Ford C-MAX in Florida, United States Jan 2014 - Jan 2016
Sep 2015 30000 mi	Carpet trim inside fell off the folding rear seats in the trunk/hatchback area. I guess they glued them back on. There was a service bulletin. I also took the car in for a recall.

Ford C-MAX in North Carolina, United States Dec 2017 - Jan 2022
Jan 2018 80000 mi US $250	Replace front wheel bearings

Ford C-MAX in Washington, United States Mar 2013 - Apr 2018
Aug 2015 40000 mi US $120	Ford My-Touch voice controls stopped working. Took to dealer and service adviser suggested I make a service appointment to fix. She didn't bother to tell me I could do a "system hard re-boot" myself, which is all the dealer service tech did.

Ford C-MAX in Hawaii, United States Nov 2014 - Dec 2014
Dec 2014 33000 mi	Carpet started to come off in the rear. The carpet is glued to the rear panels in some places, and the glue lost its bond to the plastic panels. Simple fix, just had to re-glue the carpet.

Ford C-MAX in Ontario, Canada Mar 2017 - Jun 2022
Mar 2017 9920 mi C $100	noisy stay arms

Ford C-MAX in Montana, United States Aug 2014 - Sep 2014
Sep 2014 19000 mi US $37	GPS module had to be replaced, she never knew where she was. Back hatch had to be worked on so it would latch properly.

Ford C-MAX in Texas, United States Dec 2016 - May 2018
Apr 2017 31000 mi US $120	Driver's seat left side bolster collapsed. Replaced foam
Jun 2017 32000 mi US $100	Transmission leak; fixed under warranty. Good thing, as it would have been $3,200
Jan 2018 35000 mi US $50	12v battery was unexpectedly dead overnight. Bought a charger and charged it and it's fine. Second time the unexpected dead battery has happened in 9 months.

Ford C-MAX in Texas, United States May 2014 - Jun 2018
Dec 2015 50000 mi US $179	Kick sensor to open back hatch, not working

Ford C-MAX in Ohio, United States Jun 2017 - Jun 2018
Oct 2017 41000 mi US $250	USB port and 110V outlet inside the car were nonfunctional and were fixed.
Jun 2018 50000 mi	Car has had intermittent problems being dead in the morning. 12V accessory battery was previously replaced so unsure if this is a different system or not.

Ford C-MAX in Minnesota, United States Dec 2012 - Sep 2018
Jul 2016 50800 mi US $100	ac /heater fan malfunction
Oct 2016 55000 mi US $700	Rear rotors really bad. Replaced all rotors and pads though.

Ford C-MAX in Texas, United States - Oct 2012
Oct 2012 800 mi	Rear hatch is out of alignment due to motor fault and parts have been ordered.

Ford C-MAX in Iowa, United States Feb 2014 - Jun 2022
Sep 2015 24070 mi	The mechanic tried to adjust a rear window trim panel that was improperly installed at the factory. It's still imperfect, but I think the whistle is gone.
Jun 2017 52439 mi US $18	Left, front turn signal bulb. I was in and out in about fifteen minutes and the labor was $11.50. I wish I would have watched because the procedure description that I read sounded difficult.
Jan 2018 57146 mi US $155	12V battery dead. Replaced battery and reset battery monitor. (BXT 67R)
May 2022 86000 mi US $187	Replace front sway bar links

Ford C-MAX in New York, United States Mar 2016 - Jul 2018
Sep 2016 79000 mi US $290	Broken wheel stud. Had to replace entire wheel hub to fix. This is an odd and expensive repair for a simple problem
Dec 2016 81000 mi US $200	Replaced sway link bar
Jul 2018 98000 mi US $670	Replace all 4 brakes and rotors. Technician said the brakes went bad early because the car sat at some point before I bought the car.

Ford C-MAX in Pennsylvania, United States Sep 2022 - Sep 2022
May 2022 91000 mi US $300	Faulty fuel injector

Ford C-MAX in California, United States Jan 2014 - Nov 2016
Jun 2015 35000 mi	Rear automatic hatch would not secure without manually pushing it closed. TSB applied. Door would work properly with interior door button but not with button on door. Car returned to customer this way. Claimed no adjustment possible.
Jul 2015 36000 mi	Reported to the second dealer that the automatic hatch would not secure without manually pushing it closed. Replaced entire mechanism. Functions properly now. Both trips took a full day in the shop.

Ford C-MAX in Ohio, United States Feb 2013 - Jun 2022
Mar 2013 2000 mi	Radio presets went away. Clock time had to be reset every couple days. Had to replace chip when the original one would not accept a reflash.
Jun 2013 3000 mi	MY FORD SYNC AND NAVIGATION UPDATED. COMPUTER UPGRADE.
Dec 2014 18000 mi	Lift gate did not function from sensor, two trips. One to diagnose and second when parts came in. Replaced sensor and related module. AUDIO OFF MESSAGE COMES AND GOES AWAY IN MINUTES TO HOURS,MANY FAILURES TWO DEALERS, PROB NOT FOUND. COULD NOT DUPLICATE. COMPLAINT FILED WITH FORD MOTOR CO. NOT REPAIRED. SOFTWARE UPDATES AND MASTER REBOOT DID NOT SOLVE
Aug 2016 27000 mi	Since purchase I've had and reported many incidents of AUDIO OFF message and nothing works. Always No trouble found and the system would work for a while then fail. This trip they replaced the audio module and no failures for three weeks!

Ford C-MAX in Arizona, United States Feb 2013 - Mar 2021
Jun 2013 8000 mi	Door seal wasn't put in right when the car was built. A/C vent close lever was sunken into dash and hard to turn. Update to MFT Liftgate does not close all the way when it closes by itself. Hand-free liftgate doesn't always open on first kick. Navigation sometimes has me several feet off from my current location.
Aug 2013 10000 mi	Power liftgate does not close all the way on its own. GPS shows me off location sometimes. Very loud. GPS shows me several feet away.
Oct 2013 12300 mi	Power liftgate does not close all the way on its own. Door chime recall. Chime doesn't sound when door opens.
Apr 2015 30200 mi	Door handle tray was loose. Carpet peeled off from cargo area.

Ford C-MAX in Michigan, United States Jan 2013 - May 2022
Aug 2013 10000 mi	Experienced dead battery: easily jump started, dealer unable to determine/replace. Audio system freeze-up when parked in sun, dealer unable to resolve at this time.
Sep 2013 12000 mi	Replaced defective Audio Control Module
Jun 2014 21000 mi	Audio fails to start occasionally, reprogrammed module.
Aug 2014 23000 mi	Defective module replaced.

Ford C-MAX in Pennsylvania, United States Mar 2013 - Jan 2022
Feb 2014 8900 mi	Periodically when I try to start the C-max I get the “yellow wrench of death” icon in the left instrument panel, associated with the car not starting. If I cycle through turning the car off and on about 3 or 4 times eventually the car will start.
Mar 2018 45000 mi	We found the car without power one morning. 2 day previously the radio had stopped working. The car was able to start with jumper cables, and was taken to the shop. "Nothing wrong" was the diagnosis, but "perhaps the SYNC system did not turn off, draining the primary battery overnight". Car seems fine now.
Jun 2018 48000 mi	Replaced brakes and rotors, likely due to regular wear and tear; rotors were thoroughly rusted, 5 years old

Ford C-MAX in California, United States Jan 2013 - Jan 2016
Aug 2013 11000 mi	rear hatch was not operating properly.

Ford C-MAX in Florida, United States Feb 2013 - Jul 2022
Aug 2013 6400 mi	Update to engine control computer for better fuel economy - allows electric only drive at speeds between 60 and 85 mph.
Jan 2015	Headliner showed water stains. Dealer sealed the windshield and roof seams, and replaced the headliner.
Jun 2021 91000 mi US $60	Upon performing a software update, the dealer rendered the touchscreen unusable. Dealer refused to accept responsibility and presented owner with an $1100 repair estimate. Owner secured a used replacement part for $60 and installed it.
Aug 2021 93000 mi US $200	Owner's spouse ripped the rear handle apart. Owner purchased a replacement handle, painted it to match, and installed the replacement.

Ford C-MAX in Maryland, United States Jan 2013 - Jul 2018
May 2013 2000 mi	Battery dead. Battery recharged. TSB-13-5-1 performed.
Feb 2014 7000 mi	Battery dead. On-board computer had to be reprogrammed. Dealer performed according to the invoice: under Recall13B07, 13B07B Reprogram the Powertrain Control Module Recall13B12, 13B12B Check Battery with GR-1, Reprogram FCDIM
Jun 2014 8000 mi	Defective air bag module. Restraint control module replaced. Sensor asembly - air bag replaced.
Dec 2014 12000 mi	3rd dead battery. Also dealer did recall work.
Dec 2015 18000 mi	Car had engine oil change on 12/10/15. On 12/15/15 car was returned to dealer because splash shield fell down while driving.
Feb 2017 23000 mi	Tail gate would not release properly. Needed adjustment. Side door latch replacement done at same time.
Apr 2017 23517 mi US $100	Floor carpet reattached. Door ajar light came on when there was no problem due to bad part installed for recall on door latch issue.

Ford C-MAX in Texas, United States Jan 2013 - Sep 2018
Sep 2013 10000 mi	SIgnificant body flex causes the doors to creak almost continuously. The dealer claims to have repaired this by lubricating the door seals, but the problem is not resolved. The doors creak as much as before the repair visit. Primary Controller Module that runs the hybrid efficiency needed a software update to improve fuel economy.
Apr 2014 17300 mi US $331	Metal speaker cover on the top center of the dash rattles constantly because it's loose. Carpet in the cargo area separated from the plastic flaps that fold down when the rear seats are folded flat. The adhesive holding the carpet has separated from the plastic.
Apr 2018 60000 mi US $400	Replaced shocks in the rear of the car

Ford C-MAX in Georgia, United States Oct 2012 - May 2013
Nov 2012	The Instrument Panel created a slow drain on the 12VDC battery causing the car to require being jump started in the morning. The dealership replaced the IP and installed a new 12VDC battery to correct the issue.

Ford C-MAX in Texas, United States Sep 2012 - Jun 2015
Nov 2012	Check fuel filler inlet light came on. Replaced parts.
Jan 2013 2500 mi	Check Fuel Filler Inlet Light returned Returned to dealer for Check Fuel Filler and Check Engine Light
Mar 2013 5000 mi	Fuel filler inlets parts replaced again.
Jun 2013 8000 mi	My Ford Touch firmware update to correct system freezes and phone disconnects. Rattles in the front suspension, this is the 3rd time this has been reported to dealer with no successful outcome.
Jul 2013 8200 mi	MFT upgraded to v3.5.1, took a week to complete the upgrade. Rattles in front suspension remain unresolved. Dealer to replace sway-bar bushings.
Aug 2013 9000 mi	Relashed PCMs for improved fuel economy.
Apr 2014 21500 mi	Door chime recall.

Ford C-MAX in California, United States Nov 2012 - Sep 2022
Dec 2013 2000 mi	Reprogram ECU for better fuel economy. Update MySync to new version. Foot-activated liftgate doesn't always open.
Apr 2016 15300 mi	12 volt battery test and module software update

Ford C-MAX in Iowa, United States Dec 2012 - Mar 2018
Apr 2014 16000 mi	Battery dead multiple times. Car stereo came on by itself after car was off without key in ignition. Ford replaced stereo button, applied 3 computer program updates and replaced battery to fix problems.
Jun 2014 21000 mi	Heard noise while driving. Ford replaced CVT transmission to correct the issue. Was initially misdiagnosed as brake rotor and then wheel bearing issue, taking 10 days to correct.

Ford C-MAX in New York, United States Jan 2013 - Jul 2022
Apr 2013 2500 mi	battery replaced
May 2013 3000 mi	a/c didn't work; condenser replaced.
Sep 2013 8000 mi	sync not recognizing phonebook

Ford C-MAX in California, United States Dec 2012 - Jun 2017
Jan 2013 2300 mi	Release cable for one of the rear fold-flat seats was defective or missing, so seat wouldn't fold. Dealer replaced cable.
Oct 2013 11500 mi	Loose trim on handbrake and luggage area cargo tie-downs.
Apr 2014 17700 mi	Car was dead in driveway - not even enough juice for the dome light. Jump-started it and drove it to dealer, who implemented a TSB (recall) for this problem, replacing the battery and reflashing the dash computer software.
Jul 2015 37000 mi	Recalls to install new firmware to prevent battery drain
Mar 2017 58000 mi	New transmission installed. Many 2013 C-Maxes had a bad MG2 bearing causing increasing noise and eventual possible failure. When the noise becomes very noticeable, the trans should be replaced under warranty. The transmission was redesigned for years 2014 on. Front wheel bearing replaced

Ford C-MAX in Michigan, United States Mar 2013 - Mar 2018
Jun 2013 4000 mi	Check engine light came on...was something to do with fuel filler. Had to replace item (under warranty) Rear left gate would not always open with foot/kick sensor
Nov 2013 10000 mi	My check engine light has come on five times since I bought the car...most related to an evap code. Presently waiting for part to come in to have it repaired again. Can't remember dates and mileages, but took many trips for diag/repairs.
Jan 2018 111000 mi US $900	New transmission and clutch HCU/ECU [for ABS] replaced, brake flush

Ford C-MAX in New Jersey, United States Mar 2013 - Sep 2013
May 2013	MFT was sluggish, freezing, not working at times The NAV system was not working correctly
Jun 2013 3000 mi	MFT was sluggish, freezing, not working at times The NAV system was not working correctly The car did not stop after pressing the brake pedal while reversing
Aug 2013 3600 mi	MFT was sluggish, freezing, not working at times The NAV system was not working correctly
Sep 2013 5000 mi	Fuel Consumption Recall MFT was sluggish, freezing, not working at times The NAV system was not working correctly MFT Fixed NAV still not working The Central Computer was re-programmed - fuel mileage became better and the car became driveable.

Ford C-MAX in Texas, United States May 2014 - Jun 2017
Nov 2015 31300 mi	Not sure. Car wouldn't start, towed to dealer. No fault found

Ford C-MAX in Maryland, United States May 2014 - Aug 2016
Oct 2015 28700 mi	Recall for battery.

Ford C-MAX in California, United States May 2014 - Jun 2015
Mar 2015 17000 mi	The 12v battery appeared to be dead but quickly recharged. Actually it was not dead but the control module had cut it out of the system. I found that giving the system a good 12+ volts revives the module. Dealer could find nothing wrong.

Ford C-MAX in British Columbia, Canada Jul 2014 - Mar 2018
Jul 2015 27160 mi	Sync system would not work in heat.

Ford C-MAX in Wisconsin, United States Sep 2014 - Jan 2022
Oct 2014 36300 mi	Battery would not hold a charge.
Apr 2016 75000 mi	Bracket that holds muffler mount broke. Parts clerk provided idea for self repair by drilling out mount and using a replacement bolt.
Aug 2021 218000 mi US $400	Tie rod bushing worn, removed and replaced by dealer.

Ford C-MAX in Alberta, Canada Sep 2014 - Jun 2015
Sep 2014 28520 mi	Grinding noise heard in the transmission. Noises are still heard after a repair Engine oil leak at a gasket Dash board rattles CD player skips Navigation screen flickers
Jun 2015 32240 mi	Two transmission, engine extracted three times, oil leaks, undetermined vibrations and noises, loud AC unit, unacceptable fuel economy, stereo doesn't work, dashboard lamp flash, GPS doesn't work. It was a continuous list of problems.

Ford C-MAX in Florida, United States Feb 2013 - Sep 2017
Aug 2013 300 mi	lock for hatch back had failed. So hatch would not open and close with foot,with key fob or with inside button. Dealership on the second visit replaced the latch and solved the problem
Mar 2014 9000 mi	navigation system failure. The GPS would track the vehicle incorrectly. Oftentimes the car was 100 yards ahead or to the side of where GPS reported it to be. Dealer updated software and resolved problem.
Mar 2015 20000 mi	carpet needed to be reglued in the back storage area

Ford C-MAX in Georgia, United States Feb 2014 - Aug 2021
Jul 2014 66800 mi US $107	Left rear bearing was bad
Feb 2015 93000 mi US $107	Repair Drivers seat warmer.
May 2015 101000 mi	Transmission making noise, replaced Transmission
Jun 2015 101000 mi US $107	Radio stopped working
Mar 2016 130000 mi	12v to 110vac inverter replaced, new inverter made similar noise so ordered another one. Waiting for that one to show up
Apr 2016 130800 mi US $122	Replaced Inside temp sensor with micro fan in it. The inverter wasn't the problem.
Jul 2018 208000 mi US $145	Right half shaft was replaced

Ford C-MAX in Maryland, United States Jul 2013 - Aug 2016
Sep 2014 20000 mi	Main A/C fan was making irregular noises. A/C blower replaced under factory warranty.
Sep 2015 29000 mi	Restraints Control Module reprogrammed in accordance with Technical Service Bulletin (TSB) 14S21. Test 12-volt battery, inspect wiring, and update software module in accordance with TSB 15B04. Powertrain Control Module (PCM) reprogrammed in accordance with TSB 15E03. Carpet on rear of rear seats fell off and needed to be re-glued.
Aug 2016 33000 mi	Loud noise from HVAC system at all fan speeds. Same symptoms from a previous repair that required replacement of the HVAC module. Issue not repaired, as car was traded in.

Ford C-MAX in West Virginia, United States Mar 2013 - Sep 2016
Apr 2014 19000 mi	Replaced Battery.

Ford C-MAX in Texas, United States Oct 2014 - Jun 2015
Feb 2015 23900 mi	Passenger door panel loose. Replaced door card
Apr 2015 31000 mi	GPS showed vehicle off roadway. Dealer reprogrammed GPSM module with latest calibration from Ford. Fixed issue

Ford C-MAX in Minnesota, United States Jun 2013 - Jun 2018
Dec 2015 28000 mi	Recalls

Ford C-MAX in Indiana, United States Oct 2013 - Oct 2019
Dec 2013 4000 mi	There were a few intermittent problems, but a constant issue was the driver's window would reverse if you attempted to roll it up. Dealer checked grounds and reprogrammed the security computer and all problems were fixed.
Jul 2014 24300 mi	Clock on Sync screen was wrong and couldn't be set. The clock on the dash worked and could be set fine.

Ford C-MAX in California, United States Oct 2013 - Nov 2015
May 2014 6800 mi US $44	Paint defect reported to Ford. Photos taken. Waiting for approval to repair under warranty.
Aug 2014 9700 mi	Brought in to complete the paint work, they had the car 17 days (scheduled for 3). Not completed successfully, and I will not be taking it back. DON'T BUY THE TRI-COAT METALLIC WHITE PAINT, it's a nightmare (and expensive) to repair.
Nov 2015 24000 mi	Sync infotainment update

Ford C-MAX in Pennsylvania, United States Mar 2013 - Jun 2021
Dec 2013 10000 mi	recall for computer systems, mainly
Jun 2015 32000 mi	recall, the one about fixing the programming for the computer programm on the display. interior panel of the rear passenger door (door handle, etc) came apart from the external door panel. I think the plastic pins that hold them together broke. Dealer fixed it under original warranty, but it required two trips. carpet in the trunk lost its adhesion to the floor/back of seats. Dealer glued it back on under warranty.
Oct 2015 35200 mi	rubber door seal was ripped and missing on driver's door