283-horsepower 3.6L V6 6-speed shiftable automatic FWD
Volkswagen Routan in Illinois, United States Sep 2016 - May 2019 | |||
Sep 201789500 miUS $700 | Had brakes & alignment done, VW charged over $700 for this work, which was ridiculously high. They took some off when I complained. Will never go back, and this is the last VW we'll ever buy. They were also supposed to check a hard shifting transmission, and said they found nothing (happens all the time to us). Also asked they check the radio as it loses audio occasionally and only a restart of the vehicle will bring it back. Again, they found nothing. |
Volkswagen Routan in Virginia, United States May 2013 - Feb 2019 | |||
Jan 201885000 miUS $225 | Thermostat stuck open so the engine was not heating to normal operating temperature, so it was replaced. This is the very first repair for this vehicle. Alternator stopped working and it was replaced. This repair was made in September 2018 with 96,000 miles |
Volkswagen Routan in Tennessee, United States Sep 2017 - Jun 2018 | |||
Aug 201768000 mi | same as above replaced internal door handle where plating was pealing and windshield wiper nozzles |
Volkswagen Routan in Minnesota, United States Oct 2019 - Jun 2022 | |||
Jun 201950000 miUS $200 | Transmission chugs when reversing up an incline. Shop was unable to find reason without taking apart. Replaced transmission mount with factory part. Did not resolve issue. Decided to live with it and has not gotten worse 50k later. Neighbors 2013 van does the same thing. May be a design flaw. | ||
Jun 202198000 miUS $120 | Serpentine belt had split in two. | ||
Jun 2022110000 miUS $350 | Rear brake pads/rotors |
Volkswagen Routan in British Columbia, Canada Mar 2016 - Jun 2022 | |||
May 201756420 mi | Transmission failed 17 days out of power train warranty. Complete failure while driving. I had to tow to the steelership for a 2 hour diagnostic. Torque converter broke, valve body damaged beyond repair. Minor hunting while shifting for a couple weeks before failure. Slow to upshift before failure. $6500 for a new transmission and 1500 labour to install. I have a brand new transmission now. I got a free car wash with my visit. I have a 2011 VW Jetta TDI so I pushed the steelership to contact VW Canada and plead my case. VW in the end paid for the transmission and offered 1 year warranty. I had to pay for labour. While looking for my bill of sale for the Jetta I found the extended warranty for the van and had $1600 reimbursed. Some of the towing and car rental fees I paid out of pocket. | ||
Sep 2021124000 miC $2750 | No A/c all summer! Reseal system and refill. R/r thermostat housing to repair crack. Slow engine cranking, r/r battery. Suspension getting noisy! | ||
Jan 2022127720 miC $2600 | Alternator failed Catalytic perverter failed | ||
Feb 2022130200 miC $450 | Transmission cooler lines leaking | ||
Jun 2022132680 miC $47 | The rear gate wiper motor shaft started to seize until complete failure, r/r wiper motor from Rockauto |
Volkswagen Routan in Maryland, United States Mar 2015 - Apr 2015 | |||
Apr 201547000 mi | ENGINE SOUND LIKE BAD LAWN MOTOR RUNNING BUT THIS SUPPOSE TO BE NORMAL PER VW SERVICE ENGINE STILL TICKING WITH A LOUD NOISE lifter was sticking same as before, lifter sticking lifter was sticking again |
Volkswagen Routan in Virginia, United States Dec 2012 - Sep 2014 | |||
Dec 201324000 mi | Pulsation in brakes- rotors, pads and control arm bushings replaced under warranty. Braking was flat out terrifying in mountains until the issue was fixed. | ||
Aug 201431000 mi | Major stuttering when brakes are hot, particularly on long mountainous descents. Could not duplicate at dealer, brake system components replaced under warranty 8k miles ago. Selling vehicle. |
Volkswagen Routan in Utah, United States May 2012 - Jan 2022 | |||
Jun 201314000 mi | VW issued a TSB for harsh downshifts. The dealer reset the computer module and the vehicle seems to shift more smoothly now. Gas mileage has also improved somewhat. | ||
Jul 201426300 mi | Battery warning light came on while driving, intitial check at dealer indicated no problem, however car died later that day. Dealer replaced alternator under warranty. No subsequent problems. | ||
Jun 201538000 mi | Paint has started chipping and bubbling. Not covered by warranty. The cruise control and automatic doors work intermittently. Not present when I go in for service. | ||
Jul 2021102000 miUS $1600 | Transmission solenoid switch needed to be replaced. |
Volkswagen Routan in Minnesota, United States Jan 2013 - Nov 2017 | |||
Feb 20138200 mi | Driver side sliding door was rubbing on the paint because it was out of adjustment Driver's side sliding door was still out of adjustment Navigation/Audio system stopped working, completely dead. Dealer unable to get it to work on first visit, ended up replacing the unit during second visit. | ||
Jun 201314000 mi | Buttons on steering wheel stopped working | ||
Sep 201318000 mi | Replaced buttons on steering wheel that were not working. | ||
Feb 201543000 mi | Engine make moan/whistle during cold start up | ||
Feb 201659300 mi | Engine has always had a funny whistle on start up since new that VW could not fix. I found a Chrysler TSP (Routan is Chrysler van) which described situation exactly. Brought to VW and had them fix per TSB. |
Volkswagen Routan in Missouri, United States Sep 2013 - Aug 2014 | |||
Mar 201416000 mi | Replaced sunroof due to getting jammed and not closing. |
Volkswagen Routan in New Jersey, United States Apr 2013 - Jul 2018 | |||
Mar 201530000 mi | NAV, redo s/w updates, still not current | ||
Sep 201643000 miUS $10 | 2 fuses |