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Mercedes-Benz R-Class in Italy Apr 2012 - May 2012 | |||
May 201289280 mi€950 | Airmatic air compressor damaged, not correcly working. |
Mercedes-Benz R-Class in Oregon, United States May 2010 - Jun 2011 | |||
Jun 201046000 mi | hard downshifting from 2 to 1 |
302-horsepower 5.0L V8 7-speed shiftable automatic AWD
Mercedes-Benz R-Class in Ontario, Canada Aug 2012 - Apr 2013 | |||
Sep 201288040 miC $2000 | Front Air Shocks were leaking and vehicle dropped down overnight. Dealer estimate was $4800+tax. Installed remanufactured shocks by Arnott and cost me just under $2000. |
Mercedes-Benz R-Class in Oregon, United States Feb 2012 - Jun 2013 | |||
Jun 201256000 miUS $50 | valve cover gaskets leaking oil. Repaired under aftermarket warranty. |
Mercedes-Benz R-Class in Illinois, United States Sep 2014 - Oct 2015 | |||
Nov 201452600 miUS $800 | Air shock replaced Front driver outer drive shaft boot leaking. Replaced. |
Mercedes-Benz R-Class in Illinois, United States Jul 2011 - Aug 2011 | |||
Aug 201149000 miUS $178 | transfer case replaced fixing shifting problem side mirror motor fixing loud clapping sound on closure tighten steering column fixing looseness at high temp replace bulbs; also change brake fluid transfer case replaced fixing shifting problem; side mirror motor fixing loud clapping sound on closure; tighten steering column fixing looseness at high temp; covered by extended warranty. change brake fluid; replace bulbs; out of pocket |
Mercedes-Benz R-Class in Maine, United States Sep 2014 - Jul 2017 | |||
Oct 2014131700 miUS $750 | Right rear strut had to be replaced. | ||
Jul 2015144700 miUS $200 | SOS intermittent calling - Mechanic reset instrument cluster. SRS Light on - Mechanic cleaned and refastened loose wire in drivers side airbag. | ||
Dec 2015155000 miUS $800 | Left rear strut was not within the proper Ohm reading specification and was causing the Airmatic suspension to remain stuck in the Sport setting which resulted in a very stiff ride. |
Mercedes-Benz R-Class in Georgia, United States Oct 2014 - Apr 2018 | |||
Nov 201496200 mi | MOON ROOF CATCHES ON WIND DEFLECTOR WHEN CLOSING. TEMP WHEELS ON HEAT/AC CONTROL DO NOT ADJUST. | ||
Dec 201496000 mi | TEMP WHEELS ON HEAT/AC CONTROL DO NOT ADJUST. | ||
Jun 201598000 mi | not fixed / getting parts | ||
Jul 201598000 mi | front suspension cracking noise | ||
Sep 2016100000 miUS $1200 | ABS repair. I DO NOT DRIVE THIS VEHICLE BECAUSE IT SEEMS TO HAVE PROBLEMS ANY TIME I CRANK UP!!!!!!!!! BAD INVESTMENT. TOO MANY PROBLEMS. THE REPAIRS ARE OVERPRICED AND MOST ISSUES CALL FOR TRIP TO THE DEALER. |
Mercedes-Benz R-Class in Pennsylvania, United States Dec 2016 - Jun 2018 | |||
Jun 201798000 miUS $700 | A/C drier was leaking and had to be replaced. |
Mercedes-Benz R-Class in British Columbia, Canada Nov 2011 - Dec 2012 | |||
Nov 201133480 miC $1500 | Engine tick on acceleration. Dealer checked normal engine characteristic. :( Passenger side climate control dial broken. Broken ventilation system on ignition startup. Fan noise. | ||
Dec 201134720 mi | Blower motor electrical short. Water intrusion from reed valve/ cabin air filter. Transmission hard shift 2nd into 1st. Put into comfort mode to start in 2nd. Likely requires transmission valve body. | ||
May 201237200 miC $500 | Shifter column rotating when hot. Electrical malfunction puts transmission into limp home mode. | ||
Aug 201238440 mi | Suspension loud vibration and noise over rough roads. Suspected rear air load leveling failing. | ||
Sep 201239060 miC $500 | Driver's side keyless go broken. | ||
Dec 201240300 mi | Rear hatch leaks water when snowing. Water pours out of latch. Suspected rust forming from inside out. |
Mercedes-Benz R-Class in Virginia, United States - Dec 2009 | |||
Nov 2007 | leak | ||
Jun 2008 | complete electrical failure. CPU replaced | ||
Apr 2009 | lighting/electrical failure | ||
May 2009 | transmission failure | ||
Nov 2009 | lighting/electrical failure | ||
Dec 2009 | lighting/electrical failure |
Mercedes-Benz R-Class in Virginia, United States Feb 2016 - Jan 2022 | |||
Oct 201635000 miUS $250 | Front Air Spring Replacement | ||
Nov 201635000 miUS $220 | Rear driver's side air spring failure. Replaced both with new units. Entire repair took approximately 4 hours. Would have been a lot quicker had I had a lift. | ||
Jun 201843000 miUS $100 | Replaced front and rear pads. Everything went smoothly. | ||
Sep 201847023 miUS $6290 | Just a guess, but I'm certain that my vehicle has the dreaded 722.9 7G-Tronic transmission. I'm also pretty sure that it's the common transmission valve body & conductor plate issue, as I don't believe the TSB {S-B-27.00/120, S-B-27.00/120a} was ever taken care of on this vehicle. I'll be towing it to a mechanic 8/19/2018 and fielding the great news afterward, so, wish me luck. Also, for those that wish to know symptoms: - Transmission stuck in second gear. Limp Home Mode - Shifts from first to second gear then it stays in that gear. - Transmission, will not shift into higher gears. - Can not drive at speeds over 40 mph. - Check engine light is ON. - Erratic shifting of gears. - Jolting while changing gears. - Engine RPMs are high but car doesn’t move. Can't wait for this estimate ..... grand. more info ---- - https://topclassactions.com/lawsuit-settlements/lawsuit-news/327554-mercedes-benz-hit-class-action-transmission-defects/ - http://www.mercedesmedic.com/must-read-722-9-7g-tronic-valve-body-conductor-plate/ | ||
Mar 201949000 miUS $35 | Had a power steering fluid leak. Did some research, found that this was a known issue. Turns out the power steering fluid reservoir is made of plastic and connects to the top of the power steering pump on this model. Well, the plastic has a tendency to (expand, contract, break) leak at that connection. Additionally, the O-ring between the reservoir and the pump can disintegrate over time as well adding to the leak. | ||
Jul 201951000 miUS $70 | Power steering pump died. Steering became difficult at low speeds. Lot's of whining from the power steering pump. Power steering pump died. Lots of whining noise when turning the wheel. Also, complete lack of power steering. Parking was insanely difficult. |
Mercedes-Benz R-Class in Vermont, United States Jul 2015 - Sep 2015 | |||
Sep 2015144000 miUS $1280 | Rear struts need replacing. Front air suspension struts need replacing; fourth time in 88,000 miles Wouldn't shift out of Park at airport, stranding family. Towed to dealer, diagnosed and replaced TCM. Earlier warning signs: stability control and cruise control would cut out occasionally, then function again after the car was turned off and restarted. |
Mercedes-Benz R-Class in Maryland, United States Aug 2015 - Jul 2018 | |||
Oct 201587500 miUS $200 | Leaking rear air bags (self leveling) Replaced with aftermarket parts |
Mercedes-Benz R-Class in California, United States Feb 2011 - Mar 2013 | |||
Jun 201272000 miUS $475 | Rear air suspension; purchased arnott air bags and worked wonders |
Mercedes-Benz R-Class in Victoria, Australia Mar 2012 - May 2012 | |||
May 201260760 mi | Blower in climate control system failed |
Mercedes-Benz R-Class in New York, United States Mar 2010 - Jul 2011 | |||
Mar 201042000 mi | keyless go remote failed; window switch failed | ||
Sep 201053000 miUS $250 | window bump stops need replacement on driver's side rear. | ||
Apr 201161000 miUS $600 | both valve cover gaskets leaking and replaced. replaced all 16 spark plugs at that time. |
Mercedes-Benz R-Class in California, United States Mar 2010 - Jun 2011 | |||
Apr 201061000 mi | climate control stopped working well. windshield wiper controller broke. | ||
Dec 201070000 mi | Transmission had hard shift from 2nd gear down to 1st gear when slowing to a stop. Dealer says normal, but I do not agree - this is not in other cars. |
Mercedes-Benz R-Class in Florida, United States Aug 2010 - Dec 2010 | |||
Sep 201059000 miUS $900 | Front differential replaced. Replaced one of the wheels air spring compressor. |
Mercedes-Benz R-Class in Michigan, United States Sep 2010 - Mar 2012 | |||
Oct 201061000 miUS $430 | Mass airflow sensor failed and needed to be replaced. Also changed oil and air filters. | ||
Jan 201184700 miUS $720 | Right rear air spring had a slow leak. Replaced air spring. |
268-horsepower 3.5L V6 7-speed shiftable automatic AWD
Mercedes-Benz R-Class in Virginia, United States Mar 2015 - Mar 2016 | |||
Mar 2016102000 miUS $2600 | Cam sensor failed |
Mercedes-Benz R-Class in Michigan, United States Sep 2009 - Jun 2013 | |||
Feb 201056000 miUS $150 | One low beam light bulb burned out, so I replaced both sides. The "trip" was both front fender located lower side marker light lenses damaged before I bought the car. I had the dealer replace the side marker lights, which was at no labor cost. All wheel lug nuts have lost their coatings. I had five replaced with new lug nuts and kept the old ones to analyze if they can be re-coated. I had the lugs replaced, while pulling a wheel for checking the brakes under standard service "C". | ||
Dec 201070000 mi | After a trailer hitch was installed, there seemed to be a slight bracket interference that occurred only over bumps. Two washers were installed to raise bracket 3/16" and cured the squeak. | ||
Jan 201172000 miUS $450 | Load Leveler air bag leaking on right rear. $1,265 to replace with OEM part. Web says usually go at 72k miles and can get rebuilt bag from Arnott for much fewer $. Dealer says willing to install. Will do work later. | ||
Dec 201190000 mi | Left (DS) rear tail light is intermittent. Light bulb socket is issue and dealer says there is a upgrade for about $127. I modified the existing socket to stop the issue, but intend to get the repair eventually. Don't want to be stopped. | ||
Apr 201293000 miUS $340 | Right front bearing had gone bad. Replaced same for $340. Driver side taillight holder bad; Replaced both sides at owner request. This is an upgrade. Driver side temperature control intermittent- goes down, not up (temp). Service advisor software will fix it. |
Mercedes-Benz R-Class in Texas, United States Sep 2009 - Jul 2014 | |||
Sep 201161000 miUS $938 | Leak from p/s pump. p/s pump was replaced. | ||
Jul 201468000 mi | Ac compressor failed |
Mercedes-Benz R-Class in Washington, United States Jan 2015 - Dec 2017 | |||
Apr 201594200 mi | Passenger side rear airbag failure Coolant level sensor defective and was replaced | ||
Nov 2015109700 miUS $1300 | Hydraulic lifter adjuster solenoids replaced, Coolant sensor replaced after only one year. | ||
Apr 2016114700 miUS $450 | Intake manifold required complete replacement due to broken control arm and flaps. Replaced drivers side rear suspension air bag | ||
Oct 2017142000 miUS $545 | Power steering reservoir began to leak at a bad o-ring. O-ring was replaced. Rear Shocks replaced |
Mercedes-Benz R-Class in Florida, United States Aug 2009 - Sep 2013 | |||
Sep 200935000 mi | Replace faulty rear light assembly Reported rough idle, engine mounts replaced. Problem fixed. Air condition system would stop cooling - blower operated normally. MB of Ft Lauderdale could not replicate the problem. | ||
Feb 201036000 mi | Many issues resolved. New engine mounts for rough idle. New AC compressor for engine noise. (new battery due to elec issues & new serp belt) New gears in trans for rough shifting and comp sys reflash for trans. New tail light assy. | ||
Dec 201267000 miUS $250 | Faulty coil - Replaced. Also replaced all spark plugs at the same time. |
Mercedes-Benz R-Class in Georgia, United States Jun 2011 - Sep 2012 | |||
May 201291900 miUS $1200 | Valve in transmission was replaced |
Mercedes-Benz R-Class in Texas, United States Aug 2009 - Jan 2016 | |||
Sep 200958000 mi | Torque retaining clips/pin(s) & sensor(s). TSB issued week prior to owner noticing problem. | ||
Jun 201173000 miUS $400 | airmatic failed on driver's side rear as well as suspension problem on driver's front due to rear failure. Driver's side A/C wheel setting would not move off of 68. Great that it's on cold setting, but after sitting in traffic for an hour it's freaking cold in the car!!! Parts fixed...apparently a dog was broken off the mechanism. | ||
Nov 201179000 mi | Power steering leaking. MB Plano repaired problem under extended warranty no charge to me. Power steering reservoir was over filled. Under pressure fluid was being pushed out of over flow tube. MB Plano tech cleaned and filled to proper levels. No charge to me. | ||
Dec 201179000 mi | Cam position sensor failure. Took several attempts to diagnose and trace down failure over several days. Finally fixed and have had no problems. | ||
Jan 201679000 mi | Catastrophic failure of drive shaft. |
Mercedes-Benz R-Class in Colorado, United States Oct 2013 - Jan 2022 | |||
Oct 2016182000 miUS $625 | Misfire on right bank. Still present, no repair completed. |
Mercedes-Benz R-Class in Alberta, Canada Oct 2009 - Sep 2017 | |||
Dec 201351460 miC $8000 | New intake, cam follower bearing, head machining, valves, steering pump. | ||
Aug 201699200 mi | New 255 55 18 continental contacts. | ||
Sep 2016103540 miC $4000 | Replaced idler pulleys. Also new brakes and rotors, new windshield, new wipers. Main battery replacement. Still love the car. Gets half time duty now with a 1995 s class. |
Mercedes-Benz R-Class in Alaska, United States Oct 2009 - Jan 2014 | |||
Jan 201054000 mi | engine light on, found problem with emission system, part replaced. took less than 4 hrs. We did not have an appointment. The dealer just took us in and got it fixed. | ||
Aug 2011 | Front differential making noise and metal filings in oil | ||
Mar 201362000 mi | Sun roof would not close |
Mercedes-Benz R-Class in Ontario, Canada Sep 2013 - Jan 2014 | |||
Oct 201377080 miC $1300 | Rear air suspension failed and had to be replaced | ||
Dec 201378120 miC $460 | Cam Sensor failed | ||
Jan 201478120 mi | the newly installed cam sensor failed |
Mercedes-Benz R-Class in New York, United States Jul 2009 - Nov 2009 | |||
Aug 200945000 mi | Front left axle replaced |
Mercedes-Benz R-Class in Virginia, United States May 2010 - Jun 2011 | |||
Jun 201083000 miUS $375 | Coolant light on unknown reason, light bulb changed and service B combined | ||
Jul 201083000 miUS $13 | left parking lightbulb |
Mercedes-Benz R-Class in Virginia, United States Jan 2012 - Jul 2013 | |||
Feb 201253700 miUS $6875 | Replaced balance shaft in engine and transmission conductor plate. | ||
Jul 201367000 miUS $370 | Parking brake handle came off in hand when trying o release parking brake. |
Mercedes-Benz R-Class in North Carolina, United States Sep 2010 - Jun 2018 | |||
Jul 201484500 miUS $1800 | rear suspension airbags required replacement replaced steering pump | ||
Mar 201590000 miUS $943 | Thermostat failed, had to be replaced. Also replaced cam plugs and oil separator cover due to leak. | ||
Jul 201596000 miUS $1500 | Transmission ECM failing | ||
Mar 2017116000 miUS $4800 | power steering rack and pinion replacement | ||
Jun 2018123000 miUS $70 | replacement of both front bulbs |
Mercedes-Benz R-Class in California, United States Apr 2010 - Sep 2011 | |||
May 201062000 miUS $2300 | Right front axle leaking, replaced complete axle assembly Seatbelt for L/R middle row seat broken, needed to be replaced. | ||
Jan 201163000 miUS $135 | Transmission intermittently disengages. Determined it was an electronic issue, but not serious enough to repair. | ||
Apr 201167000 mi | Car failed to start, dead battery. Jump fried the jumper box assembly and forced the car into limp-home mode. Had to get car towed. Replaced battery and jumper box assy. |
Mercedes-Benz R-Class in Virginia, United States Apr 2012 - Dec 2014 | |||
May 2012100800 miUS $150 | Replaced intake manifold. Would have been $1,500 w/o extended warranty. Picked up car after intake manifold repair, had to bring the car back to dealer w/i 10 minutes due to lack of power and a backfire. 4-5 days later I was told that the balance shaft needed to be replaced. Known problem. Would have been $7k w/o warranty. | ||
Mar 2013115000 miUS $1124 | Rear air springs |
Mercedes-Benz R-Class in Pennsylvania, United States May 2012 - Aug 2013 | |||
Dec 201280000 miUS $2000 | Had to replace intake manifold and cam sensors. Out of warranty. | ||
Apr 201384500 miUS $3000 | Had to replace balance shaft, timing chain, etc due to bad sprocket. no warranty coverage. MBUSA agreed to provide free parts and dealer half of labor (supposedly). Well known problem for this car. Total cost estimaed at 9800. I paid 3000. |
Mercedes-Benz R-Class in Ontario, Canada Sep 2012 - Jun 2018 | |||
May 201389900 miC $670 | Passenger side lock not working, had to be replaced with new lock assembly | ||
Nov 201498360 miC $300 | Air suspension for rear passenger side replaced, it was leaking | ||
Sep 2016105400 mi | New Battery | ||
Dec 2016107880 miC $300 | replace Crank position sensor |
Mercedes-Benz R-Class in New Jersey, United States Apr 2012 - Oct 2014 | |||
May 201258700 miUS $1200 | AC compressor ceased working | ||
Sep 201262000 mi | Power window buttons on driver side falling apart | ||
Dec 201264000 miUS $600 | Leveler sensor | ||
Dec 201376000 miUS $800 | Leveling system sensors and leveler replaced. Update in April: this problem has tended to reappear every two months, but so far has remained fixed. | ||
Mar 201479000 miUS $1800 | Balance shaft, timing chain replaced, | ||
Oct 201488000 mi | seal broke and allowed water to enter cabin and soak wiring harness |
Mercedes-Benz R-Class in Finland Apr 2017 - Nov 2018 | |||
Feb 2018177320 mi€80 | Visit to previous shop due to transmission oil change caused transmission failure. Earlier automatic transfer oil change was done with automatic machine and not controlled properly. Oil level on transmission was left too low and during last 20 000km all transmission plates were worn out. Transmission was slipping all the time when any torque was needed. Finally transmission gave in. New visit to another shop as earlier shop denied all responsibility. Total rebuild needed. Transmission fixed to working order. Software update |
turbocharged 6-cylinder diesel automatic AWD
Mercedes-Benz R-Class in France Oct 2013 - Jan 2018 | |||
Jul 201499400 mi | Xenon headlight NOK. Dealer replaced headlight control system, bulb was OK. Headlight had to be completely disassambled from the car. 4/6 heating spark plug NOK. (diesel) Replacement done but dealer has to replace the conrol system supposed damaged by the non immediate replacement of the plugs | ||
Dec 2014102300 mi€2500 | Car blocked in 1st gear. Need to replace automatic transmission hydraulic block. Magnets wear identified as defect root cause. | ||
Jul 2015121800 mi€1800 | Leakage of air suspension creating severe dissymety left/right | ||
Jun 2016158100 mi€500 | replacement of rear shock absorbers | ||
Feb 2017163680 mi€1500 | Lost of power and accélération. À lot for alarms. Replacement of motorisée air inlet valve.. | ||
Jan 2018168640 mi€700 | Noise on transfer box during acceleration. Know problem on MERCEDES 4x4 cars due to transmission chain elongation. Due to elongation, shocks are coming on the pad creating pad support breakage. Chain manufacturer recommends replacement at 100,000 km, but Daimler does not include it in the maintenance manual, waiting for a more expensive repair. Daimler proposal was 4500 EUR for a new box or 3500 EUR for a renovated box. Real cost for me at a gearbox expert was 600 EUR, including chain replacement, pas support repair and removal / reassembly of the box on the car (total work 2.5h. This problem appears on most of the Daimler 4x4 cars (R class, ML, GL) having a similar design below 150,000 km, in spite of improvement of pad support on recent models. On my own car, this is the second failure. As this appears out of warranty, this is good money for the car industry! |
8-cylinder automatic AWD
Mercedes-Benz R-Class in New York, United States Mar 2013 - Jun 2014 | |||
Oct 201324300 miUS $900 | airmatic stopped functioning again...compressor and relay replaced. good as new! |